This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Undetermined what part failed I believe maybe an update. The truck lost all power and began to shift to neutral position at 40 mph on the highway. I was forced to get on the axis road. At 5mph the truck shifted violently to park. Dealership is working on it. The event was recorded on video and pictures. Wrench light showing
The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 55 MPH on an incline and depressing the accelerator pedal, the vehicle was shuddering. The contact stated that upon releasing the accelerator pedal, the vehicle stopped shuddering. No warning light was illuminated. The contact stated that the failure usually occurred while driving at high speeds. The vehicle was taken to the local dealer, where it was diagnosed with a torque converter shudder. The dealer did not recommend replacing the torque converter and informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,600.
The vehicle moved forward with the shifter set in reverse. My safety and the safety of others was put at risk because the vehicle moved in the opposite direction from that indicated both by the position of the shifter and by the audible backup warning. Pressing the accelerator caused the vehicle to move forward instead of reverse. This problem has not yet been reported to manufacturer. There were no warning lamps or messages. All indicators were normal. This occurred while parallel parking in a tight space between two cars on the left side of the road. I backed in as far as I could go to the car behind, then turned the wheel and pulled in close to the car in front. I repeated the back and forth two more times to align the vehicle with the curb. At this point the shifter was in drive position and vehicle was close to the car in front. I shifted to reverse and gently pressed the accelerator to move away from the car in front. Instead, the vehicle moved forward and bumped the car in front. I applied the brake, shifted to park, then shifted to reverse. Again, the vehicle moved forward and bumped the car in front. I applied the brake and shifted into drive, then into reverse. Again the vehicle moved forward. The audible backup warning could be heard whenever the shifter was in reverse, and it stopped when taken out of reverse. At this point I turned off the vehicle. I started it again about a minute later. At this point it shifted correctly. I shifted to reverse and the vehicle moved backward as expected. I was able to finish parking as usual.
A D V E R T I S E M E N T S
- Lavon, TX, USA