This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. Issue number one parking brake engages on and applies the brakes while the vehicle is moving. I had this issue happened to me at least three times; luckily I was not going very fast when it happened. Additionally, Parking brake light will come on at random times. (is not Auto Hold) 2. Multi-functions switch that controls turning signal gets stuck in the up or down position after engaging the switch to change lanes. When attempting to flip the turning signal to off the switch will get stuck and will only go back to off or neutral position after forcing the switch up or down. Additionally, when forcing the turning switch to the off position, it causes the high beams to turn on. 3. Pre-collision assist warning will come on at random times while driving. I have had this happen to me almost daily when I'm driving into work in the morning.
The contact rented a 2023 Ford F-150. The contact stated that while driving at 70 MPH, the brake pedal was depressed but the vehicle failed to slow down as needed. The contact stated that multiple unknown warning lights were illuminated. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 300.
We were in a low speed situation. A car 2 cars in front of us was signaling a right hand turn. We began to slow down from approximately 25 mph to 5-7 mph. The car turning right stop short of completing their turn, the car immediately in front of us came to a complete stop. We were only traveling 5 - 7 mph behind and had plenty of room to stop. I depressed the brake further (we were already slowing due to turning vehicle) but the truck did not slow at which point I depressed the brake pedal as hard as I could. The truck did not slow at all in this time (no brake locking, no skid marks). We only came to a stop when we hit the stopped vehicle in front of us. Additionally, this vehicle has advanced safety features (forward collision warning and active braking assist) -- none of these features triggered. I have lost all faith in this vehicles ability given the situation. I contacted Ford customer service, they referred me to their Office of General Counsel and said to expect a response in 45 - 60 days. That is unacceptable to me -- I have a very expensive vehicle that I cannot drive as I do not trust it. I want to understand why all these systems failed, have them as well as my vehicle fixed or the vehicle bought back from me. I cannot wait 60 days for resolution.
While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.
- Houston, TX, USA
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- Copperas Cove, TX, USA