Rear window shatter and blowout. Glass sent into the bed. Simply by shutting the door hard. Im a 3rd party bodybuilder who was sent this truck to add a landscaping package to, brand new, no mileage. For the initial measurement it was brought into the shop. After measurements when we were complete it was moved back outside. Simply revering back 20 feet and parking it outside the roll up doors, got out, shut the door and window blew out. Rear window has become a large bubble facing out towards the bed and some glass tempered glass blew into the bed. Local Ford dealer Service Manager was contacted and I was told Ford has no provisions for rear glass replacement from breakage. I was offered our pictures showing the large bubble it made, or the video surveillance. Didnt want it. Provided me with an 800-392-3673 who took my information and then scheduled with that same dealership for the next morning. Same Ford truck team member also contacted the warranty support fleet team, who promptly said no warranty and didnt have to look at any pictures or video since they offer no glass warranty other than front window glass with special circumstances. Did not care there were Ford forums listing the same damage or this issue littered on Google.

- San Leandro, CA, USA