This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I got into my truck and pressed the start button, there was an extremely loud popping noise that appeared to be coming from the sound system. It was so loud that it caused ringing in my ears. I immediately attempted to shut off the truck, but the noise continued. I opened the door to exit the vehicle, and the loudest noises stopped, but a static sound remained. I got out, shut the door, and locked and unlocked the vehicle several times before the noises stopped. It has now happened to me on two separate occasions. Rear speakers now sound like they're blown and have a terrible rattle. I contacted my dealer, Bluebonnet Forn in New Braunfels Texas, and was told that there have been numerous reports of this type o event but they have no idea what s causing it and it'll take them 4-5 days before they can even look at my truck.
Car was in the driveway and refused to start. Back light flashed and the battery died. I stated to the dealership that the adaptive cruise was not working. The dealership stated that it was working and that they test drove it and it was working. I brought it in a second time and stated the adaptive cruise was not working. Again the dealership stated that it was working. Third time I complained and they admitted that the factory had not installed adaptive cruise and that the vehicle did not have the sensors for the Pre-collision Assist w/AEB. They would wait for the parts and install the necessary hardware. Prior to delivery my vehicle had a Factory Hold on it. Ford did not warn me that safety features I had paid for were not installed. Ford had their dealer deny that my vehicle was missing these safety features. These missing safety features and Ford"s denial put myself and others at risk. These safety features was why I bought a new truck in the first place. Ford and its dealers did not act in a responsible or ethical manner with complete disregard for safety.
After starting the vehicle, I heard a loud pop and then loud static that couldn't be turned off. The sound is very deafening and hazardous to babies with developing ears. Has happened twice already in the past week.
- Perry Hall, MD, USA
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- New Braunfels, TX, USA