This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had two instances where a loud pop occurs when playing the stereo, and then an even louder static noise begins. The static noise does not stop. The first time, I took the truck to the dealership and they had to disconnect the battery. Approximately 3 months later, the same issue occurred, but now it was accompanied by a burning smell. After the first incident, the dealer repaired (not replaced) the module. But, again, the static noise returned two months later. I now have constant ringing in both ears, which may indicate permanent hearing loss.
My radio/stereo/speakers introduced an extremely loud "pop" noise, or "banging" noise. It was reminiscent to my time overseas in the military and gunfire. It was extremely startling and hurtful to all three passengers in my vehicle, including myself, my spouse, and my 2-year-old child. This is a recurring issue as of now, and many others are complaining about the same issue happening to them.
while driving, with the audio system off, suddenly I heard a loud explosion. next I heard what sounded like class breaking. I thought i was involved in an accident and slammed on my brakes. Realizing I was ok, the next thought that came to mind was that someone shot at me. The crackling sounds ( like glass breaking did not stop). i drive directly to a ford dealership. they heard and acknowledged the cracking sound. i turned off the truck and the sound CONTINUED.
Loud pop and then extremely loud static coming through all speakers, pulled over turned truck off and noise continued. Unable to drive because noise was so loud. Started truck again and turned off multiple times, turned radio on and off multiple times and noise continued. With truck off doors closed and locked noise continued. After about 15 min it stopped and worked normal. I called dealer and they said they don-??t have a fix and if it is currently working normal there-??s nothing they can do.
On 2 seperate occasions the audio system has malfunctioned. The truck has the B and O "Unleashed" sound system. The first time was December 2022. I started the vehicle and the sound system blasted at full volume and scared the heck out of me. The system would not respond in any way, blank display on the dash. The second time was May 2023. I started the truck and there was a loud "explosion" sound and the display was again totally blank and not responding. Drove to the dealership and was told they had no idea what was wrong. Very dangerous situation that is not safe. Truck has had 2 recalls and only has less than 2000 miles. Purchased new at Harold Ford 6/29/22. Assembled at Dearborn Truck. Currently waiting on axle parts at dealership. LEMON would be being kind.
- Angola, IN, USA
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Started vehicle and plugged phone im to play music/charge. Immediately, there was an incredible loud sound: it sounded almost like a gun shot. There was then a loud crackling sound which sounded like glass shattering. It scared me considerably. Thankfully I was parked. I shut the vehicle off and restarted. There was no more noise, but all audio ceased to work. Approximately 3 hours later, the problem went away when I went back put to start the vehicle. If this were to happen while traveling, especially in traffic, it could case a dangerous situation.
I am writing to file a formal complaint regarding the recurring battery faults in my Ford F150 Lightning 2022 vehicle. These faults pose serious concerns about the safety, reliability, and quality of this electric vehicle model. To address your inquiries: Component/System Failure: The high voltage battery system in my Ford F150 Lightning 2022 has repeatedly failed, leading to unexpected breakdowns. The availability for inspection can be arranged upon request. Safety Risks: The recurring battery faults have compromised both my safety and that of others. Stranded on the road due to sudden breakdowns, I have been exposed to potential hazards, such as unsafe locations and traffic risks when attempting to pull over. Confirmation by Dealer/Service Center: The problem has been reproduced and confirmed by a Ford dealer, who identified the recurring battery faults as the cause of the breakdowns. Inspection by Other Parties: The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties. Warning Signs: No Warning messages were displayed before the problem, only after the issue (Powertrain Malfunction). Dates/Mileage: 1st: 12/12/22 at 13465 miles. 2nd: 05/25/23 at 21842 miles (still pending repair). I emphasize the severity and frequency of these battery faults, undermining my confidence in the F150 Lightning 2022 and raising concerns about its safety and reliability. I kindly request the NHTSA's intervention to conduct a comprehensive investigation into these recurring battery faults, ensuring consumer safety for all owners of the Ford F150 Lightning 2022. I appreciate your attention to this complaint and your commitment to vehicle safety and consumer protection. I trust that the NHTSA will take appropriate action, holding the manufacturer accountable for resolving these recurring battery faults in the Ford F150 Lightning 2022. Please contact me if you require further information related to this matter. Thank you.
Opened door to truck, sat down, hit the start button and immediately following was a extremely loud popping noise followed by loud static. This is a hazard to adults driving and little ones with developing ear drums. Dealers refuse to see it when it happens, so when needing to make an appointment they can not duplicate it. No warning lamps or messages came on. There have been many complaints about this from other customers as well. Please address this matter.
Brakes completely failed without warning or any indication that something was wrong. Lost brakes completely, and dash lit up saying ABS Fault, service advanced traction, hill start assist unavailable, pre Collison assist not available. Luckily i was able to slow down by downshifting in M and throwing it into park before it even came to a stop. Had it towed to dealer and repaired. Dealer failed to give me documentation of what was replaced and/or repaired. Luckily I just exited the highway. I could have been seriously hurt or killed. As well as someone else could obviously had been killed or hurt. I live in Colorado and 75% of my driving is down steep mountain grades. This could have ended catastrophically.
While turning on my car, there was an extremely loud pop and deafening noise "exploding" in the truck cabin. If I had been driving at the time, the sudden and extreme noise would have caused me to react in a way to lose control of the vehicle. The noise was easy over 120db. It is been two hours since it happened and my ears are still hurting. I had to remove the radio fuse for this to stop. The issue has been reported to Ford by many users multiple times and no actions have been taken by Ford (see multiple cases here: https://www.f150gen14.com/forum/threads/extremely-loud-electrical-pop-followed-by-loud-static.9591/). There were not warning lamps or messages when this happened.
Extremely loud popping and screeching sound coming from speaker. So loud it made me pull over and exit truck. This is the third time this has occurred.
Stereo has extremely loud pop and static noise. Almost blew my water drums, including wife and kids. This is a known issue and Ford is not doing anything about it. Happened 3 times now / easily cause an accident when driving not mention blowing ear drums. I had to go to doctor to get checked out. Ears still ringing and having hard time hearing.
Extremely loud pop/bang from the speakers out of the blue. Very startling as I thought I had hit something or had something catastrophically fail. Fortunately was on an empty street because the sound was so bad I slammed on the brakes.
Water seeps into brake lightbar in tailgate and shorts the light. The light bar now does light at all during braking or normal operation. This seems to be a known issue amongst forum contributors, some which have had 3+ light bars replaced. Seems to be an awful design choice but it-??s affecting the safety of travelers.
Vehicle B&O Unleashed sound system makes seemingly random BOOMs at full volume (>1000watt system) then a crackling and static sound as well. This is a health risk as my ears hurt 2 days afterward and were ringing no less than 2 hours. This is a safety risk as it seems like gunshots and I was panicked and almost wrecked. Others on forums have wrecked. Here is a description of the -??event-?? this Saturday 5/6/23 Start truck, tiny popping sound, think little of it. Drive about 2 minutes then BOOM BOOM BOOM three speaker max volume blasts, then tweeters start to crackle and give that constant -??static-?? sound. All tweeters continued for minutes. (video in middle of this) I stopped at a light, turned truck off and turned back on-?? no change sounds continue. Stopped at another light, turned truck off, opened door, then turned back on. The static stopped but crackles continued, upon restart static and crackles both continue. What was curious is that as I sped up the volume increased and decreased slightly when I slowed down, which is in line with the variable speed settings. I thought that was peculiar as it indicates some of the settings are still sending normal signals. Stopped, turned off truck, got out and closed door, and fifteen seconds later all sounds finally stopped (have video of this but too much data for NHTSA online portal system).
When starting the car there was a loud audio pop that transitioned into a deafening static sound that I could not stop. I had to drive 80 minutes to the dealer with the windows down so I didn-??t end up with hearing damage. The stereo could not be turned down or off. The volume knob would turn but the level showed as though it were turned off. After 80 minutes of it my ears were ringing and still are. The dealer tells me I need some replacement -??radio-?? module as they were unable to make the sound stop and leave the car safe to drive.
My 2022 F-150 4x4 Platinum Supercrew Powerboost full hybrid, about 11,500 miles, had no issues until about 6:30 PM 4/11/23, when I started the truck as normal. Immediately, a very loud explosion sound occurred followed by loud "sparks and crackles". The sound was painfully loud, but after 5-10 seconds the sound ended. Thereafter, the the audio system was unable to produce any sound in any app (audio, nav, phone, etc). In audio, the volume was shown as zero on the screen and continued to show zero on turning of the volume knob. Turning the audio system on and off and turning the vehicle on and off did not alter the problem; volume remained zero and the car was silent in all modes. Later that night, a couple hours after shutting the vehicle off, I restarted the vehicle and the audio was normal. This is dangerous and unacceptable.
A D V E R T I S E M E N T S
- Burr Ridge , IL, USA