This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving out of the driveway, the vehicle jolted with a thud. The contact was able to be reversed. There was no warning light illuminated. The vehicle was then taken to the dealer for tire replacement and the contact was informed that the axle bolts on the driver-??s and passenger-??s side of the vehicle had fractured. The contact was informed that the axle bolts needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
The contact owns a 2022 Ford F-150. The contact stated that the underbody heat and noise insulator was slightly detaching from the vehicle coming into contact with the driveshaft. The contact researched Online and found NHTSA Campaign Number: 21V986000 (Power Train, Structure), however, the VIN was not included. The dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
The contact owns a 2022 Ford F-150. The contact stated the vehicle failed to shift out of 4WD into 2WD as needed. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the rear-end of the vehicle with a burning sulphury odor. There was no warning lights illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the rear end needed to be taken apart to determine the cause of the failure. The vehicle had not been diagnosed or repaired. The contact learned of NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure and filed a complaint. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,000.
Two times the wheel end hub bolt on my left rear axle broke off. The first time the car was under warranty before the recall and the dealer provided a car for me to use while the truck was in the shop. This past week no vehicle or rental car was provided. The repair will take over one week to be completed. Since this is an ongoing problem without the final repair and parts until next year, Ford should be required to provide a vehicle to the customer.
- Sierra Vista, AZ, USA
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PASSENGER SIDE REAR AXLE BOLT BROKE. Ford says the broken bolt could result in loss of drive power putting drivers or others at risk. Local Ford dealer confirmed axle failure and asked me to not drive the vehicle until they could get a replacement axle assembly installed which could take 1-4 weeks. There were no warning lamps or messages. I thought I could hear an unusual sound from the rear of the vehicle. The unusual sound occurred at around 57000 miles on the odometer.
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH at midnight, there was an abnormally loud grinding and clunking sound coming from the rear of the vehicle. The contact was able to veer to the side of the road. The contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was towed to the nearest dealer, where it was diagnosed that the rear axle hub bolt had fractured, causing the rear axle to be damaged. The dealer determined that the rear axle assembly and the rear axle hub bolt needed to be replaced. Additionally, the dealer determined that the failure was related to NHTSA Campaign Number: 23V896000(Power Train); however, the part to do the recall repair was not yet available. The dealer sent a diagnostic report to the manufacturer and ordered the same parts for the repair. The vehicle was not repaired. The contact notified the manufacturer of the failure and a case was opened. The failure mileage was approximately 52,000.
The slip yoke on the driveshaft was under-lubricated from the factory. It is an issue that is common to F150 trucks. I believe that the failure of this component could lead to damage to the differential or driveshaft, which, if either component fails, could be a safety issue. My biggest concern is that this issue seems to be fairly common, and I am unsure if it has been investigated to determine if a recall is warranted.
When traveling at low speeds, 10-15 mph, and coasting (no accelerator input) then pressing the accelerator there is no response. The engine will not rev up and the truck will not accelerate for a good 6-8 seconds. It happens usually in parking lots or when making low speed turns onto street intersections or pulling out of driveways. This is dangerous, as pulling in front of traffic then having no acceleration for several seconds could cause a rear-ending accident. It also happens often when going over steep small speed bumps in the parking garage at my office. It's very annoying and in some situations very dangerous. This has been happening since I bought the truck in January 2023. It is now Sept 2024.
My vehicle had a wiper motor recall that came out when I bought it. I had to wait 2 years for parts and I had it done in May of this year. Vehicle harldy sees any rain so the wipers have only been used a few times since then. Well today I was driving and it started to rain and the wipers wouldn't turn on. What's the point of a recall if they are just going to install more defective parts. Sad part is the original wiper motor worked with no problems. Also this engine has cylinder deactivation on it and is operating when it isn't suppose to. So if I'm accelerating from a dead stop it turns on cylinder deactivation and I loose power and acceleration. The ford dealers and ford customer service people don't care I have an unsafe vehicle.
Driving into the office today I was stopped at a stoplight. When it turned green I started to accelerate when a error came up on the screen saying the vehicle needed to be serviced immediately and the vehicle reduced power (<15 mph) in the middle of a busy road with a speed limit of 55 mph. In the FordPass App I got a message saying "Powertrain Malfunction/Reduced Power" What component or system failed or malfunctioned, and is it available for inspection upon request" Powertrain How was your safety or the safety of others put at risk? Yes, I was unable to go faster then 15 mph in a 55 mph zone while trying to move the vehicle to the side of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? There are over 600 incidents reported of this problem by other F150 Lightning Owners in [XXX] that are compiled in the attached spreadsheet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning lamps/messages were on before the failure happened. I bought the pickup used last Friday and the problem happened today for the first time after putting more then 500 miles on it this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle lurches forward at low speeds which presents a collision risk. The check engine light illuminated and I received the following alert in the FordPass app: The powertrain control system has detected the transmission fluid auxiliary pump motor did not come on when commanded. The vehicle-??s Start/Stop feature may not be active when this condition is present.
The contact owns a 2022 Ford F-150. The contact stated while operating the vehicle, the check engine warning light had remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at various speeds, the transmission unexpectedly downshifted. The vehicle was taken to the local dealer who reprogrammed the PCM, but the failure persisted. The contact also stated that while the vehicle was parked, the vehicle rolled. The failure had occurred with the engine running and with the vehicle turned off. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 70,000.
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I was driving on the busiest section of interstate in my city which goes up a bit of an incline. I was in the left lane. As I was going up the incline, the RPMs on my truck jumped way up and then I lost all power. My dash lit up with a red message saying "STOP SAFELY NOW" and I had no propulsion at all. There is no shoulder on the left side of this interstate and very little shoulder on the right. I had to whip over across 2 lines with zero power while I was losing speed, almost getting run into by 2 separate tractor trailers who both had to slam on their brakes and honk at me. I made it to a tiny section of shoulder up against a large retaining wall. It was so tight that the only way I could get out of my truck safely was through the passenger door, and then it would only open halfway before hitting the wall. Thankfully, our state's DOT emergency vehicle showed up about 15 minutes later to help mitigate traffic. I had to have the truck towed and it is now in the shop. Ford has known about the issues with the CDF drums in these trucks for a long time and have an associated TSB for it: 24-2176. It's a transmission issue, and there is already a class action lawsuit against Ford over the 10R80 transmission. This is the most dangerous situation I have ever been put into in my decades of driving. Ford is negligent in this by acknowledging that there are potentially catastrophic issues with their transmissions and doing nothing to remedy them on their dime. Over the months prior to this, I had minor issues in 8th, 9th, and 10th gear where occasionally the transmission felt like it "slipped" slightly. A service engine warning would pop up, but it would go away after the truck was restarted and the issue wouldn't pop up again for weeks. The Ford service people back in February claimed they had fixed it when I took it in by reprogramming a module.
I have received "High Voltage Battery Warnings" on 3 separate occasions (5/5/24, 5/9/24, 7/14/24), each time being told to stop the vehicle as soon as possible. On each occasion, once the vehicle is stopped it is bricked and cannot be driven at all. Fortunately, each of the three times I was able to stop the vehicle in a safe place. However, if others are experiencing the same issue, they may not be able to stop in a safe place. Furthermore, Ford has failed twice to fix the High Voltage battery issue, and the vehicle is currently at the dealer trying to resolve the issue for a third time. The fact that Ford does not know how to resolve this repeating issue is a large safety concern for two main reasons. First, as the high voltage battery is the main power unit for the propulsion system of the car, and with Ford clearly unaware of what or how to fix the issue, the car is at risk of stopping at any time or location. Second, the dealership working with Ford to fix the car mentioned that the repairs were taking a long time because Ford indicated that the High Voltage from the battery may be discharging into other components of the vehicle, e.g. frame, door panels, etc., and so they had to proceed with extreme caution. With Ford failing to resolve the issue at least two time, there may be a risk of very high electric current coming in contact with the driver or passengers in the vehicle. It would be shocking if that were to happen.
The contact owns a 2022 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from the transmission. The contact stated that the vehicle independently switched gear and would occasionally roll away. No warning light was illuminated. The vehicle was taken to a local dealer where the transmission was repaired, and other unknown repairs were performed; however, the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Rear end differential bearing failure, second time. Result in high vibration and substantial metal flacks in differential oil. Ford reporting rebuild is required again.
The contact owns a 2022 Ford F-150. The contact stated while driving at various speeds on several occasions, the transmission would only shift from first through fourth gear and the vehicle was hesitating. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the TCM software update needed to be performed. The vehicle was repaired but the failure persisted. The vehicle was taken to another dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure persisted in second gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 9,271.
Reduce power warning, instrument cluster is black, extremely loud pulse noise from radio that can not be turned off, catalytic converter issue ( ck engine light ) stalled in traffic. and horrible fuel mileage. Nothing resolved from the dealer.
A D V E R T I S E M E N T S
- Katy, TX, USA