This article supersedes TSB 22-2050 to update the Issue and Action. Some 2021 F-150 vehicles equipped with a low-level instrument panel cluster (IPC) which has a 4.2-inch display may experience erratic operation of the Eco-Coach feature, or this feature may be missing and/or the transmission temperature gauge reading inaccurate. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
