The seat belt from my 2021 F-150 cause shoulder pain. Since the vehicle in the dealer for a month I have to drive a rental and the shoulder pain went away.

- Cypress, CA, USA

UNKNOWN Our F-150 was hit by a driver from a side street. The whole passenger side was damaged, front fender replaced, front door replace, post repaired, back door replaced, back panel of truck replaced, and back wheel. The long step was pushed up and under vehicle. It was replaced as well. The side airbag did not engage. I was thrown around in the passenger seat. I experienced a contusion on my right knee and three days later diagnosed with side impact whiplash. The truck was declared not safe to drive while we were trying to get estimates for repairs. They were concerned that the airbag didn-??t go off and the door was not closing correctly even after they tried to tweak it. Our truck was towed off by the insurance company to a secured site until we could get it towed for repairs. We were never told why the airbag didn-??t go off.

- Baker, MT, USA

After driving the vehicle for 14,000 miles I was traveling out of state when my wife and I discovered that the passenger seat belt was not anchored to the floor. When we arrived home there was a recall notification in our mail. I immediately went to Serramonte Ford in Colma, CA and scheduled the required inspection for November 1. They assured me that any necessary repair would be done at that time. Later that day they called and told me that I needed a new part but they were required to order it from a special source because it was a recall item. (What)! They called two weeks later and advised that the part arrived and I made an appointment for November 16 and dropped the vehicle off. Later that day they called and told me that they needed a gasket so the repair couldn-??t be done. I picked up the vehicle and they told me they would call me to reschedule the repair. It is now January 2022 and I have been driving this vehicle for eleven months without a seatbelt. They can-??t tell me when to expect the repair.

- Pacifica, CA, USA

I was pulling into my spot at work and the power steering assist light and pre collision assist lights cam on along with advance trac. At this point I had no power steering. Luckily I was basically stopped. I cycled the key on and off twice and it finally went back to normal. Then later that same day I started the truck up and proceeded to leave from work and the seatbelt restraint light, abs system, and tpms stopped working and I was notified of the faults via ford pass. The lights then went away right after. I have a service apt 9/29 at the dealer to see what is going on but I-??d like to get this documented in case it becomes a recurring issue. Thanks

- Alden, NY, USA