This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was stopped at a red light at a busy intersection in an Atlanta suburb. I was several cars back from the red light. I saw the light turn green so I took my foot off of the brakes to engage auto start and barely tapped the gas and the truck dinged and showed me an error on the screen. I was so mortified and my heart started racing that I could barely read the error, all I remember seeing was "Shift to P." However, I tried to shift to Park and the shifter wouldn't do anything! I was desperately trying to engage the brake and shift to Park or Neutral and it wouldn't budge. I kept trying back and forth back and forth trying anything to get it to shift. It finally shifted to Park. I turned truck off. Opened the door, closed the door, and restarted engine and it had a slight hesitation but then let me shift down to Drive and proceed. Luckily, I had enough time to fix it before I started getting cussed out or honked at and possibly shot for having this happen on a busy intersection. My heart was beating so fast. So scary. I got home and connected my OBD scanner and no error codes were found. Sunny day, about 65 degrees, and truck had drive 55 miles to my Mom's a few hours before. This was on my way back to my house in Atlanta from my Mom's house an hour outside of Atlanta. I had no time to take a picture of the error on the screen because I was scared to death trying to get my truck to shift and drive. There was no reason for this error as I did not do anything differently. The auto start/stop engaged on its own when I come to a stop and then starts itself when I begin to depress the gas. Very concerning and I don't panic at all, but in this case...I sure did.
The front section of the panoramic sunroof on my 2021 Ford F150 unexpectedly shattered as I was driving down the road today. There were no cars immediately in front of or near me. None had passed by me. I was not driving underneath anything. The only thing I can deduce is that the glass spontaneously shattered due to unseen stress or faulty glass. I have owned the truck since new and had no issues or concerns with the sunroof previously. As a result of the glass shattering shards fell on me and inside of my truck. After getting out and shutting the door, the glass began collapsing inward and falling inside the truck. This is a safety concern as glass shards flying into a vehicle on a roadway can cause serious injury to the occupants inside.
Active Air Dam: My 2021 Ford F150 XLT truck has an active air dam, (AAD), that is suppose to move downwards at speeds of 40mph or greater to help with aerodynamics. This is to help the truck hug the road better at highway speeds. When the truck slows down to under 40mph, the AAD is suppose to recess back up an be tucked away behind the stationary air dam. They started these AAD's on their trucks in the model year of 2021. It has been a widely known issue that the AAD design is flawed and they malfunction and get stuck on the front air dam. Some have came loose and flown off into other vehicles on the roadways. This presents a safety hazard to the owners and other vehicles on the road. Ford refuses to fix it stating that their extended warranty does not cover the parts. This is NOT a warranty issue, this is a poor design issue and a faulty part issue that is going to cause someone to get seriously injured or worse, killed. Some people have reported that their AAD flew off their truck and they didn't even notice until the service tech at the dealership told them during an oil change. So that means their are people out there that are driving with this hazardous part flying off their truck and where is it going" Into the traffic following behind, and what are those drivers going to do when it comes hurling at them at a high rate of speed" Most likely slam on their brakes, causing a rear end collision, or they serve to avoid it and either hit an on coming vehicle head-on or slam into the vehicle next to them on a multi lane highway or interstate. Please make Ford fix their problem before someone gets killed or seriously injured.
A/C lines freezing therefore the Air Conditioning stop blowing cold air and I was sweating. I had to stop my trip, power off engine and wait 30 minutes with the hood open on the side of the highway. I was reading online and is a lot of people dealing with the same issue and Ford Co. is not fixing because there is not codes coming up.
The audio system suddenly put out loud static noises from the speakers. The volume level was so excessive, I felt my ear drums were going to be damaged. This could have caused an accident if driving since the noise was so instant and loud. I had to turn off the vehicle to eliminate the noise. I read that several others have complained of this with no resolution yet. My vehicle is available for inspection. I have not notified my dealer or others yet since this occured in the evening. That was some minor static from the vehicle before this occurred.
- Rancho Santa Fe, CA, USA
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Bolt that holds the axle on to the vehicle is broken in half and therefore the axle can unexpectedly fall off the vehicle. It is the rear driver side axle. This was noticed when I recently replaced my tires and the broken screw was loose in the wheel.
Ford has a felt protective cover installed under the transmission to prevent debris from getting to the oil pan and catalytic converters. The cover needs to be removed to service the vehicles engine oil. The felt is secured with just bolts and over time the felt fails and starts to separate from the vehicle. This could dislodge from the vehicle while driving and cause potential bodily injuries to other vehicles or motorcycles This could also leave extremely hot catalytic converters exposed to grass or other flammables which could cause property damage or bodily injury There are hundreds of threads online about this issue. Most with in def descriptions and photos. I can compile this information and provide if needed. This part has failed twice on my vehicle with only 35,000 miles. I have concerns for my own safety as well as others.
Audio/speaker system made extremely loud and surprising pop when vehicle on but audio system off. This could very easily startle the driver causing him to take an unsafe maneuver. The problem has not been reproduced by a dealer nor been inspected by anyone, but I have seen other reports of this problem for this model via an internet search. I saw no warning lights prior or after this occurred. Subsequent to this pop, the speakers crackled even when the vehicle was off, but this crackling stopped over the night.
After driving my vehicle, I parked the truck for about 20 min. Upon returning to the vehicle and leaving the parking spot, a loud crackle and pop sound came from the speaker system. Followed up a recurring static noise that was at the loudest volume I presume the audio system would get to. The static would not cease with turning the volume off, turning down the volume, etc. I tried to turn off the vehicle and leave the vehicle for 5 min but upon restarting the truck, the sound restarted immediately. I tried turning off and restarting 2 more times with no success. I had no choice but to drive 40 min to the closest dealership. The manager and a sales person heard and experienced the sound. They shut the vehicle off and on as I did. They shut off the vehicle for about 10 min while they went in search of a service tech. When the truck was restarted the sound stopped. The tech did a master reset just in case hoping for a error code but none appeared. This event was jarring and a day later, my hearing still is not normal and my ears hurt.
There were no reported maintenance problems with the Ford F150 before the fire occurred. On the day of the fire, the vehicle was being driven by an ADOT employee who was east bound on Interstate 8 near mile post 39 when she began to smell smoke. The employee pulled over to the side of the road and observed smoke emanating from the side of the hood. The employee report that she observed little plastic balls of fire dropping down to the ground. The vehicle continued to burn unabated in this rural area for many hours before most combustibles were consumed and the fire self-extinguished itself. The remains of the vehicle and fire damaged contents were then scooped up by ADOT maintenance personnel and taken to the Yuma maintenance yard where it was later inspected.
Deafening pulsing noise coming from all speakers, volume button did not turn it off. Shut truck and locked it and did not stop the noise. Unplugged battery and did not stop noise. After about 15 minutes it stopped. Got into truck and there was an electrical burning smell. I have recorded the noise on video. Big safety concern, if the noise happened while I was moving I might have crashed. My ears were ringing for awhile after the incident.
Complete loss of the throttle while in an intersection. Was able to shut down vehicle, then wait about 30 seconds, then turn it back on clears issue. This has happened at least three times
I took my 2021 Ford F-150 VIN [XXX] to a 3rd party mechanic for a TX state inspection as required by law. The mechanic told me he could not preform the inspection because my truck would not communicate with his emissions testing computer. He said this has happened many other times with other newer F-150s. As can be seen with NHTSA ID number 10209217 and Manufacturer Communication Number: SSM 50602. It appears Ford via their software and emissions test is only allowing these vehicle-??s to be serviced at Ford dealerships which is wrong. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have been having exhaust fumes coming out of my dashboard ventilation. These carbon monoxide fumes that affects me and my family while driving. Ford is taking this matter very lightly and that concerns me. I'm crying out for your assistance please. The dealership are not equipped to take care of this situation.
The Cabin recirculation button turns off by it self, lets air in from outside.. ie. smoke, car and truck exhaust.. cold air. this has been going on since I owned the truck and Ford says it is designed to do that.. window anti fog design.. I will get in my truck in the morning and turn heat on to take chill off... low air speed and 2 clicks past half way on the heat and it will only stay on for 1 -5 min and turn off on its own. I drive 1 hour to work on interstate and everytime it turns off I smell exhaust from semi's and other cars around me in traffic. so I have to keep turning it on to keep from getting choked out by the smells from traffic. Ford says no way to turn off.. This is a design flaw.. I know of no other car manufacture that does this.. I have videos of it turning off..
Heard a small rattle in my wheel for a few weeks. Checked my passenger rear wheel and I had a rear passenger axle bolt sheer off. Took the truck to local, Mac Haik Ford dealership in Georgetown, TX for repairs. Replaced the bolt and rear axle. This is a known issue in online Ford F150 forums.good thing I decided to check it when I did
A D V E R T I S E M E N T S
- Peachtree Corners, GA, USA