This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic stop and go stopped working and dealer is unable to repair it. It has been to the dealer twice. It stopped working for the second time on October 25, 2021. The dealer has had the vehicle since December 30, 2021. As of today January 13, 2022 they still haven't found the problem
Cluster will randomly shut off causing all gauges to act like the vehicle isn't on. Then it will turn back on. I notice that transmission temp gauge will be the only gauge that wouldn't go back to normal. It will take several minutes for gauge to reset. The risk is not knowing your speed and causing a distraction to what is happening while driving. No dealer could redo the problem.
Infotainment system shutoff twice during operation on 12/13/2021, proceeded to pulse between displaying and not displaying. System non responsive to touch. Continued to respond to tactile button input and play sounds. System again shutoff, without pulsing, twice on 12/14/2021. Brought to dealership to schedule evaluation. Concerned that system will shutoff during reversing.
The Pro Trailer Assist program won't load or work along with constant electrical lamp fault messages when trailering my boat. This is a safety concern because you can't tell if the trailer lights are really working or not while driving. I also experience the turn signals blinking really fast like a bulb is out - when none are actually out. The local dealer's electrical technician has reproduced and confirmed my issues. The manufacturer is aware of my problem and is currently offering to put me in a 2022 truck that will be built in February. The Pro Trailer Assist program never would load or work from day one. The electrical lamp fault messages started as soon as I trailered my boat. All the lamp fault messages and fast blinking turn signals only happen while trailering my boat. The local dealer had my new truck forty days and replaced the APIM Module twice with no success. Mileage then (328), mileage now 1,255.
Trailer brake controller spontaneously fails while towing. This is an extremely well documented failure for the 2021 F-150 7-pin connector and is a very serious safety problem. The trailer connection was verified and the trailer brake was manually activated at the start of towing to ensure it was working correctly. Spontaneously during towing, the trailer brake suddenly stopped working. This was confirmed by manually activating the trailer brake switch. This is a very well documented problem experienced by a large number of owners: https://www.f150gen14.com/forum/threads/trailer-brake-not-working.3039/
- Leander, TX, USA
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After connecting my boat trailer, I had ZERO trailer brakes. The lights all worked, brake, running, signal-but no trailer brakes. I turned the integrated trailer brake gain to the highest setting-still zero trailer brakes.
"Trailer disconnected" randomly pops up accompanied by a chime. Sometimes once a day, some times multiple times, time after time. Some times skipping a day. This is with NO trailer connected. Brought to the dealer with a code u0143 saying it is a network code and they cleared it and test drive it. But still happening. Had this truck not even 2 weeks and im not very happy to say the least. Never towed with it.
The issue is with the trailer brake control system on the 2021 Ford F-150 truck. During normal driving/towing conditions the trailer brake will stop operating. This is a serious safety issue as it puts the safety of myself and others at risk if I am not able to control or stop the vehicle due to lack of braking control. The same problem has been reported on online forums with no solutions provide by dealers. I have not taken the vehicle to the dealer yet for this issue. The vehicle has not been inspected by anyone. There were no warning indications prior to the failure. I noticed the failure when applying the brakes when stopping for a traffic light.
On multiple occasions my ABS system doesn-??t work (no collision assist fault and ABS fault comes on). Brakes don-??t work without great force when this happens. Ford service saw the errors in history but said couldn-??t fix / find current issue. This is intermittent so active fault lights and issue come and go. Dangerous condition that Ford isn-??t addressing!
I purchased a new Hybtid 2021 Platinum Ford F-150 in March. On Wednesday, August 5th, I reported to Ford I received a warning light -??your charging system required service soon.-?? Since I had the truck serviced one week before, I contacted the dealer and the earliest they could see me was next Tuesday. ( specialist has to work on the truck). Since I was out of town located in Boone, NC, I went to their local Ford dealer and reported my problem. The earliest they could see me was one week from now. I drove the truck for two days with no additional warning lights. I stopped the truck under a shade tree with the truck running (in electrical mode) to have lunch with my wife. I left the AC on and my dog in the truck. For safety reasons, I opened the passenger door to keep an eye on the dog since he had heart disease. About 20 minutes later I noticed my dog panting. I went into the truck and the AC was blowing hot air. The car-??s battery charging system light was on and the battery light was on. I turned off the truck and put my dog in a cool location. Since the dog has end stage heart disease, I am confident my dog would not had survived in this hot weather if I did not catch this problem early. I restarted the truck, drove the truck around, the warning lights did not turn in and the AC worked fine. Since EV hybrid trucks can run indefinitely beyond 30 minutes with the user option to turn the generator pack turned on, there is absolutely no warning this type of issue can occur. I am sure users feel safe with having EV in a truck and confident of no failures, however, I did not see this ever happening. I believe animal and children can be at risk if left alone for a short period of time in this type of failure. In my case, I was only three feet away. Also, Ford specialist are hard to see and my dealer had no solution until the truck could be seen.
Intrusion alarm going off in the middle of the night for no reason. Vehicle is parked and locked in the drive way, happens every night. Must disable motion sensors prior to parking over night every time.
Vehicle intruder alarm activates for no reason. Has happened 5 nights across 83 days of ownership. Vehicle has less than 3500 miles and local Ford service cannot find root cause.
If the truck sits for more than 2 days the battery will be dead and unable to be jumpstarted with jump packs. Had to have the battery replaced it was so dead already.
A D V E R T I S E M E N T S
- Schenectady, NY, USA