This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My rear passenger window shattered. My niece opened the door and the glass shattered. The window pane was held together by after market tint. It then fell under the vehicle. The vehicle is available for inspection until Friday, July 27, when it is scheduled for repair. The safety of the passengers was putt in jeopardy sure to the nature of the incident.
F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.
In freezing temps(usually under 25*), the interior door handle freezes and will not engage the door latch. The door will not stay latched until cabin of interior warms up. Running boards get deployed every time the vehicle comes to a stop.
- South Lyon, MI, USA
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The Axle bolts on both sides of the truck sheared off. The passenger rear axle bolt sheared at 15,000 miles into having the new truck. The driver side rear axle bolt sheared at 21,000 miles. This is a large safety concern and is not unique to just me. The first axle bolt sheared and was repaired once I figured out the problem at a Ford dealer. The second bolt is currently being repaired in the same dealer's service department. There was no warning or detection of this problem other than a rattling sound during acceleration and a wizzing sound during braking. I do not have either of the sheared axle bolts. They were kept by the dealer.
Active Air Dam: My 2021 Ford F150 XLT truck has an active air dam, (AAD), that is suppose to move downwards at speeds of 40mph or greater to help with aerodynamics. This is to help the truck hug the road better at highway speeds. When the truck slows down to under 40mph, the AAD is suppose to recess back up an be tucked away behind the stationary air dam. They started these AAD's on their trucks in the model year of 2021. It has been a widely known issue that the AAD design is flawed and they malfunction and get stuck on the front air dam. Some have came loose and flown off into other vehicles on the roadways. This presents a safety hazard to the owners and other vehicles on the road. Ford refuses to fix it stating that their extended warranty does not cover the parts. This is NOT a warranty issue, this is a poor design issue and a faulty part issue that is going to cause someone to get seriously injured or worse, killed. Some people have reported that their AAD flew off their truck and they didn't even notice until the service tech at the dealership told them during an oil change. So that means their are people out there that are driving with this hazardous part flying off their truck and where is it going" Into the traffic following behind, and what are those drivers going to do when it comes hurling at them at a high rate of speed" Most likely slam on their brakes, causing a rear end collision, or they serve to avoid it and either hit an on coming vehicle head-on or slam into the vehicle next to them on a multi lane highway or interstate. Please make Ford fix their problem before someone gets killed or seriously injured.
The drivers door lock sticks in the cold, so it will occasionally lock me into or out of my vehicle. I feel this is a safety issue, because I may not be able to exit my vehicle quickly in an emergency situation. It also may not lock leaving the vehicle vulnerable to theft.
While driving on a highway at 70 mph the hood unlocked and was caught by the safety latch. It is available for inspection. My safety was at extreme risk. Loosing the ability to see out of my windshield had the safety latch failed could have been catastrophic. This could have caused a crash at highway speeds from the sudden inability to see where I was driving. The problem has not been reproduced but should be confirmed by the trucks data system. A hood unsafe message appeared on my dash screen. The latch has not been inspected yet as this happened last night. There was no prior indication or warning that the hood would come unlocked.
EXTREMELY DANGEROUS DOOR CLOSING FAILURE. Both front door lock actuators malfunction below 10 degrees Fahrenheit. Rear doors of the crew cab are unaffected. The moving parts of the mechanism are not frozen and there is no water in the system. The lock actuator will not engage the clamp/pin mechanism to hold the door closed, even though the movable parts are freely moving. this happens whenever the temperature is below 10 degrees. In order to get out of the car you need to exit the rear door or climb out the window. Once the door does open, it will not securely latch in position. The Certified Ford dealership informed me that this is a "known problem" with the F150 and there is no known repair.
The contact owns a 2021 Ford F-150. The contact stated that while driving her vehicle at various speeds, her vehicle felt as though someone hit the back of her vehicle. The contact stated that the vehicle speeds up and slows down intermittently without warning. The contact stated that she has contacted the dealer as well as the manufacture, but was not successful. The contact also stated that there was a water leak that was leaking over the body control module in the vehicle, causing mold to grown under the hood of the vehicle as well as the cabin of the vehicle. The failure mileage was 8000.
Vehicle was purchased new 06/08/2021. Since that time it has been back to the dealer 4 times with 3 being for repairs to the problem. There is a crunching / clanging sound every time a turn is made on an incline or decline. The vehicle has been inspected and gone over with body bolts loosened and re-tightened to factory specs to no solution. It was taken back again and now the dealer thinks it is something with the springs. The truck has been with the dealer a total or 27 days as of this date. ( 08-21-2021 ) and repair attempted 3 times. The dealer is not sure if springs are the problem, just chasing possibilities down. I have a loaner which myself and my wife heard the same noise starting. We feel unsafe with this vehicle and Ford seems to be passing the buck although the dealer rep believes it is time for a buy back.
The 2021 F150 active air dam does not function properly. The top stationary piece becomes lodged inside of the bottom retractable part every time it opens and closes. It's becoming weaker and loosely attached to the vehicle. I'm afraid one day driving it will completely fall off and fly into another vehicle's line of sight causing damage or a wreck. The dealer I went to service advisor called it a "wrinkle" like it was a joke to him and I should just deal with it. He supposedly put in a "TSB" but never calls me back when I ask about it. I need it replaced or repaired. It makes me extremely nervous. There are multiple threads complaining about it so it's not just a one truck issue.
A D V E R T I S E M E N T S
- Laurel, MD, USA