This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Calendar years 2022, 2023, and 2024 have replicated this issue. Under high sun and warmth, the dash mounted daylight sensor causes the infotainment system to decrease brightness. This decrease in screen brightness persists even when in reverse, compromising safety systems. Dealership has been unable to replicate while in for other service on at least 3 separate occasions. This appears to be a summer / fair weather issue that cannot be diagnosed inside the workshop environment. Dealership able to replicate, in person, with technician, that the sensor was inverting the intended automatic adjustment action on a "stop by if you see this actively happening again" request in 2022. As unable to replicate condition in workshop, unable to diagnose and repair.
- Windsor Locks, CT, USA
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- Windsor Locks, CT, USA