This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was at the local dealer for routine maintenance and tire rotation, the mechanic discovered that the lug nuts on all four wheels had swollen and could not be removed from the wheel studs. The contact was informed that the lug nuts needed to be removed from the wheel studs and replaced. The lug nuts were removed and replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.
The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was taken to the dealer for routine maintenance, the contact was informed that the lug nuts on the vehicle were frozen. The contact was informed that the base was swollen, preventing the lug wrench from being able to remove the lug nuts. The contact stated that the failure resulted in the lug nuts being stripped and aftermarket lug nuts were purchased. The contact stated that the dealer confirmed that the failure was ongoing. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 57,023.
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was at the dealer for a routine oil change, the contact was informed that the front passenger-??s side lug nuts were swollen. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 53,057.
- West Halifax, VT, USA
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- Papillion, NE, USA