This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While backing out of a residential driveway, While turning the steering wheel the Right front wheel caught the edge of the curb and had a catastrophic failure of the right front upper ball joint. Wheel and knuckle collapsed under the wheel well. The vehicle is new with 8600 miles on it. While removing the wheel in order to tow it, found there was no torque nut on the balljoint stud. It was transported to a certified Ford dealership where it is being evaluated for repairs. Suspension, steering, alignment, sensors are non operational and damaged. The nut was either never put on, or was never tightened. No prior warnings were given. Had we been driving at speed I have no doubt we would have sustaine major injury or worse. Dealership has reported documentation of the aformentioned problem, and pictures sent to Ford administration with no response yet.
- Hortonville, WI, USA
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- Hortonville, WI, USA