This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 27, 2020 at about 2:30 pm I was towing a camper approximately 150 miles with the auto start stop disabled by the button on the dashboard. I made a left turn from a stop at an intersection. When I turned the engine shut off and a warning message came on the dashboard that said 'auto start stop. Shift to P and restart engine'. luckily I was able to avoid an accident and coasted to a stop on the side of the road. I restarted the engine and it stayed running. As I mentioned, I had disabled the auto start stop function at the beginning of the trip if this had happened at a busy intersection or where I couldn't have stopped my wife and I could have been in a serious accident or even been killed. I have read about this on the internet and it is not an uncommon occurrence. This is a serious defect that very likely will cause people to be hit and killed and should be recalled.
Drive mode malfunction message appears in message center. Vehicle cannot chance drive modes, suspension stiffens up, and engine will go into low power mode or completely stalls. Message has randomly appeared about 6 times now. First error message appeared on first day of ownership at 118 miles. Vehicle currently has 1600 miles. 6th incident happened 2 days ago.
- San Francisco, CA, USA
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- Elizabethtown, PA, USA