This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford eliminated the engine cover in 2019 exposing the engine wiring to the elements. Since the wiring insulation is made from soy this allow for rodents to clime up into the engine compartment and chew at the exposed wires. This can disables the vehicle or set a vehicle engine lights at the owners expense. In my case the vehicle lost power on the freeway and I had several lights come on. The top speed dropped from 70mph to 23mph. Brighton Ford did repair the vehicle at my expense. Going forward even though the repair has put the vehicle back on the road, the potential problem still exist. Ford customer care said there is no solution available to this problem I have opened a case but I don't believe anyone is looking at it. I also check 2021 vehicles and it has the same issue.
I purchased a brand new Ford truck XL. F-150 on 8/23/2020.on 8/23/2020. The vehicle broke down, after a week of being at the dealership they came to a conclusion based on the diagnostic test that the vehicle was, allegedy struck by lighting with no visible marks the Ford dealership suggested that I should put a claim in through my insurance since my vehicle is not a warranty item under acts of nature which I did. I then contacted the original dealership where I purchased the vehicle from and had the truck towed on 9/11/2020.after numerous attemps and opening a claim through corporate Ford and then being denied I reached out to my insurance company after three independent appraisal's and numerous phone calls along with emails no one has responded to resole this issue, it has been almost three months now with no conclusion and my insurance company has denied my claim due to the incompetence of the Ford dealership.
Multiple issues with vehicle infotainment system. Replaced twice. Rear parking camera malfunctioing after two replacements. Whenever there is rain fall water leaks into the driver's side floor. This has caused major rust build up. Vehicle has only 3K miles on it.
Backup camera not working since March six months of calling the dealer they say its on back order. Hines park Ford will not service the recall on the transmission. Got hung up on twice. Varsity Ford same problem camera on backorder will not service recall.
- Brighton, MI, USA
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Faulty backup and forward camera at inconsistent intervals. Camera will become very dark and view is distorted making it impossible to see where you are going from camera view. Truck was bought new in January 2020 and started having camera problems late this summer. With covid-19 not driving as much as before April. The cameras only work when backing up or pulling forward at low speed. Thus trying to park or exit a parking space cameras can be of no help if it is having its sporadic dark out.
The rear window defroster came on for the first time in cold weather and within 10 minutes, the rear windshield shattered while in motion on a city street. My kids were in the back seat. Ford is not offering to cover the damage under the warranty or even investigate the issue. The truck has 2100 miles on it.
The rear camera is showing the image complitly distorted. I bought this truck 10-03-2020 and in one week lster the rear camera was not working all the images were blurry and distortion.at the full screen.
Backup camera goes in/out. It will display a distorted screen and/or go black then display malfunction has occurred and to contact dealer. This has been happening since July 2020 and getting worse. This is a major safety concern.
The rearview camera does not work - intermittently either blurs out or blacks out, sometimes goes to a blue screen with no functionality. This occurs when the vehicle is placed in reverse.
My truck is 5 months old and has been to the dealer 3 times to have the front camera fixed. They finally replaced the front camera and it still does not work. The truck has a front camera side cameras and a rear camera. Thousands of people have complained about different cameras not working and Ford just ignores it or replaced the faulty camera with another seemingly faulty camera. Numerous reports and numerous vehicles have been to Ford with the same issue, the cameras failing, front side and back up cameras. On a truck that cost as much as they do something as simple as a camera to help people back up and judge the distance pulling into parking spots is pathetic. Many people who don't drive trucks often rely on these cameras as a safety feature when backing up or pulling into spots to avoid hitting another car. The vehicle has to be moving 5mph or slower for the cameras to work and parked of moving they do not work.
Backup camera fails to work within days of truck purchase. Driver's side door lock does not engage with remote. Works only with key to access or lock. Estimated repair times given are weeks vs days. Unacceptable.
Bought truck on 05/25/2020. Today's 05/30/2020. My truck has only 355.7 miles and has a warning already ' charging system services now'. I been driving from galveston Texas to webster tx. And the warning keep popping out driven and even on full stop.
A D V E R T I S E M E N T S
- New Hudson, MI, USA