This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the transmission shifted to 10th gear as the rpms rose up to 1,000 RPM and the vehicle hesitated to exceed 40 mph. There was no warning light illuminated. The vehicle was taken to jarrett Ford dade city (38300 dick jarrett way, dade city, fl 33525, (866)906-7651) to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The failure recurred. The vehicle was taken to other unknown dealers however, the mechanics were unable to determine the cause for the failure. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 3,268.
FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
My -150 lariat has been giving me problems with the front collision camera and detects when no other vehicles are around. My computer for sync does not always turn on and freezes not allowing me to use navigation and other features. I almost got into three accidents because the vehicle accelerated on its own. In the same night when I pressed the gas it would not accelerate. At one point the speedometer was stuck at 67mph yet the truck accelerated well over 70mph. My brakes did not work properly several times. I pressed them and the truck would not stop. I took it in to the Ford dealership and they essentially told me no codes could verify the problems. I am very concerned about the safety of my vehicle and I and other drivers were put in severe danger.
Eight days after new purchase, with 416 miles on the odometer the engine failed from a currently undiagnosed defect. Large amounts of white smoke from the exhaust covered the highway, potentially affecting visibility of other drivers. The vehicle lost all power, after pulling off from highway the engine would not start. Ford dealership service department verified the engine locked up after the failure.
Vehicle in motion pulled up to a stop light (with start/stop disabled via the button) the light turned green before coming to a complete stop but the truck shut off. Then I was greeted with a window that displayed "auto start unavailable shift to P to restart". I put the truck in park, restarted it, and it drove fine after that.
- Stallings, NC, USA
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My new 2020 F150 with 5.0 V8 truck over consumes oil, adding a quart of oil every 1000 miles. Brought to dealer every week after about 500 miles and they add at least a half query or more every time. I bought in October 2020 and in the first month I went through 4 qts of oil.
Bought the truck new October 2020 and checked the oil after a month having the truck having 1600 miles on it and there was no oil on the dipstick. It's a 5.0 coyote V8. Took it to the dealer immediately and they added 5 qts of oil! there is a tsb out where they change PCM software and replace the dipstick. Shouldn't this be done before I took the truck home if they knew about it??
While driving, several faults appear in dash window, starting with "driving mode not available" and the engine goes into "limp home mode"! after turning off the engine, the faults may show again immediately or soon after continuing to drive! my dealer was not able to correct the problem on my first visit and has, so far, been unable to come up with a fix for the problem ! please help me ! the vehicle has only 1500 miles on it, and this is a serious problem which, most likely has driving safety implications !!!! sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I purchased a brand new Ford truck XL. F-150 on 8/23/2020.on 8/23/2020. The vehicle broke down, after a week of being at the dealership they came to a conclusion based on the diagnostic test that the vehicle was, allegedy struck by lighting with no visible marks the Ford dealership suggested that I should put a claim in through my insurance since my vehicle is not a warranty item under acts of nature which I did. I then contacted the original dealership where I purchased the vehicle from and had the truck towed on 9/11/2020.after numerous attemps and opening a claim through corporate Ford and then being denied I reached out to my insurance company after three independent appraisal's and numerous phone calls along with emails no one has responded to resole this issue, it has been almost three months now with no conclusion and my insurance company has denied my claim due to the incompetence of the Ford dealership.
Backup camera not working since March six months of calling the dealer they say its on back order. Hines park Ford will not service the recall on the transmission. Got hung up on twice. Varsity Ford same problem camera on backorder will not service recall.
Ratcheting sound on decel when engine and transmission are cold. Sound occurs while traveling at low speed between 800-1500 rpms on immediate decel. Tsbs exist for previous model years with the 10 speed transmission but not the 2020.
The gear will not go into park and allow me to start. Also, the display indicates I am in the wrong gear display shows neutral but truck is in drive, display shows reverse but the truck is in neutral. This all happened after backing the truck up in revers, stopping and shifting to drive to pull forward and it wouldn't move. Then I could no longer put in park. The only way to get into park is to bang the gear shift forward forcibly. This all happened in the middle of a hotel parking lot. Ford roadside assistance was called but they were useless with no remedy.
After 6 weeks of ownership and 1000 miles of usage, I had a few examples of potential transmission issues. First I had a couple of examples of clunks when beginning to drive immediately after start up. A couple days ago I had the worst experience yet. After pulling into a parking spot to wait for a curbside pickup, I turned off the engine for about 5 minutes. Upon restart, I shifted into drive and gave a little gas as I pulled away from spot going forward. There was a loud clunk and the truck jerked before driving normally. Even my wife noticed and made a comment on the severity of this instance. A little while later, still driving after the start up from parking spot, I experienced a hesitation when pulling away from stop light and slowed down to make a quick left turn. After turning, there was a noticeable hesitation before resuming normal driving conditions. Today once again I noticed a slight hesitation pulling from a stop light though not as sever as last time.
A D V E R T I S E M E N T S
- Dade City, FL, USA