This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway when my engine starting shaking so bad I could barely control the steering. I managed to get to the side of the road, and even in park the whole truck was shaking. Had to call a tow truck (cost $100) to take it to nearest Ford dealer. Rodents had chewed through wiring to fuel injectors and knock sensor ($1400). This was the second incident of rodent damage on the wiring of this truck. Mechanic said the soy-based wire coating Ford is using is irresistible to rodents. Insurance company said rodent damage claims on the vehicles using this type of wire coating are 59x higher than on other vehicles. This is a safety concern because of things like happened to me! I could have very possibly wrecked due to this shaking that was so violent. The other event caused my locking system to malfunction. I could have been locked in my vehicle! This is unacceptable. My previous vehicle (Jeep) was parked in the exact same location daily and never had a rodent damage incident. Ford needs to address this!!
Was traveling around 40mph and transmission gave out. Lost all power and seemed as if it was shifted into neutral. When looking at the gear selection it was stuck in 7th gear.
This appears to be a possible PCM relay failure or electrical system malfunction. This seems to be a documented issue out there on various websites and forums. I was with my wife and son when the vehicle started running extremely rough and lost nearly all power on a busy roadway. This caused a very dangerous situation for my family in attempting to get the vehicle off the main roadway. Multiple dash lights came on and the system advised of "park brake limited service required", "Hill assist not available" and "drive modes not available". After getting the vehicle off the roadway and parked, the vehicle stalled and would not start or run. I have not taken this to the dealer yet to determine the issue.
Every time I drive on the highway at speeds over 45+ mph and a load is on the engine and boost is 5+ psi, the truck shudders and shakes like an engine miss. I took it to the dealership 3 times for this and each time they say it is the transmission and it is "normal". Something is seriously wrong with it. It feels like the engine is going to let loose.
When manually shifting between gears the shifting is a very sudden jolt which results in startling the driver as well as all passengers. This also happens during simple driving around town while doing no manual shifting. Often times there is a delay in acceleration. This is not normal shifting.
- Boise, ID, USA
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The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, it inadvertently lurched forward. There were no warning lights illuminated. The contact stated that he let the vehicle run a little longer, then he drove the vehicle. The contact stated that the rear end of the vehicle would make an abnormal clicking sound while accelerating from a complete stop or while reversing. The contact stated there was a slippage in the rear end of the vehicle while driving. The contact also stated that the transmission would fail to shift smoothly especially when the vehicle was cold. The dealer was notified of the failure, but the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 19,000.
2020 F-150 Lariat w/ 10 Speed Transmission - 10,600 miles. Experiencing extremely hard downshifting, erratic rough shifting when in traffic. In normal traffic conditions on the highway, traveling 60mph, the truck downshifted from 8th to 7th, causing an extremely loud bang and jerk. This has began to be a regular occurance. These transmissions have serious issues with shifting. Ford needs to find a fix. My over $60,000 truck drives rougher than my riding lawnmower.
Transmission Shift Concern: While driving in town at low speeds and on the highway at posted speeds of 70 or 75mph, and even at take off from a complete stop, I am experiencing issues with how my 2020 F150 10spd transmission shifts. At times, during all of the above instances, shifting can be very rough and noisy, can be delayed causing delayed acceleration, and even when I start the truck, I sometimes here a clunk and the truck may even slightly lurch forward. * have had two instances now of my truck hesitating in the middle of a highway at take off. After the first time, I immediately contacted the dealership. I took the truck only to be told it could not be duplicated. **When traveling at low speeds in town you feel and audibly hear the transmission shift and sometimes jerk. **When traveling at highway speeds, especially when on cruise control, and the truck downshifts from 10th to 8th gear, the sound of the shift has become audible and you feel it. At other times, the shift is smooth and functions as I would expect. **When starting the vehicle, there are times when you hear a clunking sound then the vehicle will slightly move as if it where given a slight push. I have expressed my concern to the dealership where I purchased the truck on more than one occasion. The first time I was told by the service rep that this is normal for the truck. The second time was when the truck stalled at takeoff in the middle of the highway. This time I was told to bring the truck in. I was called to pick my truck up the same day and told the issue could not be duplicated. Very few miles were put on the truck for "testing". I wish I had documented them. Today I called again as the shifting issues are getting worse. I was scheduled for an appointment July 21, 2021, but only after telling them this needed to be checked more thoroughly. I was first dismissed and told this was again, normal operation. * service lights or warnings in the vehicle for this specific issue.
At approximately 9700 miles my truck has started malfuctioning and causing a safety risk. On takeoff the truck feels powerless until approximately 3 seconds after pressing the gas pedal. While crossing an intersection, I hit the gas which moved my truck forward very slowly in front of on-coming traffic but took approximately 3 seconds to start moving at the rate of speed a vehicle normally should. I could have been T-boned from this. The main issue I have noticed is while driving between 20 and 40 mph and giving enough gas to maintain speed, the truck starts jolting back and forth until I either let my foot off the gas or floor it. It also makes a clunking noise in the rear end while this happens. I called Ford and scheduled an appointment which was 4 weeks out and they just told me to "Take it easy driving it, it will be fine." This is not a once in a while issue, this happens every single time I drive my truck and does not go away no matter how long I'm driving it for.
While driving my vehicle, the transmission seems to have intermittent issues with up and down shifting anywhere from gears 1-7. feelings of transmission slip and hesitation to shift. Also it is noisy sometimes. You can hear it downshift. It sounds like a hard steel clunk. Only one time though have I experience a moderate downshifting between gears that slowed the vehicle much more than the braking did. I have no photos or dealer reports of the issue because the dealer said 'they just shifted rough'
Just bought the truck. I took it to the store, then around town. While making a left turn down a side street, I pushed the button for the heat, to turn it off. I heard a weird buzzing noise. My breaks stopped working fully. No breaks at all. No power break, since it's electrical or something. No way to stop the truck. When I tried to push the gas to move. There was no power to the transmission at all. When I finally stopped. I tried to figure out the issues. Switching several options and modes to try to find the solution. Called a mechanic. No codes were given on the system. Had to wait 2 hours for a tow truck. I'm a disabled vet, had to walk back to my house to grab my other car, since I didn't know if this truck was just going to decide to take off with me in it. The whole system is electrical and buggy. Sure enough. Before the tow truck got there, I was with another person who had a similar Ford F150. He went through some options. Without touching the accelerator, the truck started to rev up. We quickly went to the engine to disconnect the battery. If that transmission would have activated it would have smashed into several people, cars and houses. Then that's when I looked up the recall for the 2020 F150 and found all the information I wish I would have seen before the purchase. 365 miles on the truck. Had it less than 14 hours. Drove it for about 20 mins. Noticed premature rust underneath, but didn't think too much of it. A lot of parts were rusting and had no protection.
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle shut off and in the park position it suddenly rolled down a slight incline before crashing into a second vehicle. The vehicle was driven to the local dealer diers Ford located at 2445 N broad St, fremont, ne 68025 who was unable to duplicate the failure and no problem was found. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 28,000.
Intermintedly when placed in park it after engine is turned off rolls. Sometimes very slow sometimes very quickly. Also key gets stuck in the ignition.
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the transmission shifted to 10th gear as the rpms rose up to 1,000 RPM and the vehicle hesitated to exceed 40 mph. There was no warning light illuminated. The vehicle was taken to jarrett Ford dade city (38300 dick jarrett way, dade city, fl 33525, (866)906-7651) to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The failure recurred. The vehicle was taken to other unknown dealers however, the mechanics were unable to determine the cause for the failure. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 3,268.
FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
My -150 lariat has been giving me problems with the front collision camera and detects when no other vehicles are around. My computer for sync does not always turn on and freezes not allowing me to use navigation and other features. I almost got into three accidents because the vehicle accelerated on its own. In the same night when I pressed the gas it would not accelerate. At one point the speedometer was stuck at 67mph yet the truck accelerated well over 70mph. My brakes did not work properly several times. I pressed them and the truck would not stop. I took it in to the Ford dealership and they essentially told me no codes could verify the problems. I am very concerned about the safety of my vehicle and I and other drivers were put in severe danger.
Eight days after new purchase, with 416 miles on the odometer the engine failed from a currently undiagnosed defect. Large amounts of white smoke from the exhaust covered the highway, potentially affecting visibility of other drivers. The vehicle lost all power, after pulling off from highway the engine would not start. Ford dealership service department verified the engine locked up after the failure.
Vehicle in motion pulled up to a stop light (with start/stop disabled via the button) the light turned green before coming to a complete stop but the truck shut off. Then I was greeted with a window that displayed "auto start unavailable shift to P to restart". I put the truck in park, restarted it, and it drove fine after that.
A D V E R T I S E M E N T S
- Huntsville, AR, USA