This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford F-150. The contact stated that during start-up there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local mechanic who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The manufacturer was contacted and informed that the vehicle was not included in an Extended Warranty Coverage related to the failure. The failure mileage was 55,000.
The contact owns a 2019 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The mechanic related the failure to Customer Satisfaction Number: 21N03. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal fluttering sound and the vehicle hesitated to start. There was no warning light illuminated. Additionally, while driving, the vehicle inadvertently lunged forward. The vehicle was taken to an independent mechanic, who replaced the spark plugs and starter; however, the failure persisted. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.
The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was vibrating and was idling rough. The contact stated that there was an abnormal ticking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 GTDI Engine Cam Phaser Replacement (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 148,362.
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The contact was advised to take the vehicle to the dealer for repair. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
- Riverton, UT, USA
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The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was notified of the failure and the contact was informed that the defect was related to the cam phasers and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,300.
The contact owns a 2019 Ford F-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound would emit from the engine without warning. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The contact notified the dealer of the failure, and an appointment was scheduled for a diagnostic test to be performed. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Campaign Number: 21N03. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle engine had warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 75,000.
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that there was an abnormal sound coming from underneath the vehicle after the vehicle was started. There was no warning light illuminated. The vehicle was taken to a local Midas, and the contact was informed that that the cam phaser needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the vehicle was started, and the contact heard an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was drivable; however, the vehicle was not taken to a dealer to be diagnosed. The dealer was contacted, and the contact declined to pay for a diagnostic test to be performed. The contact related the failure to an unknown Manufacturer recall related to cam phaser failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle vibrated while accelerating and while parking. Additionally, the transmission experienced rough shifting into gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the cam phaser and CDF drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,500.
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 50 MPH, the vehicle experienced a loss of motive power. The service engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 62,618.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. In addition, the vehicle was violently shaking. The contact stopped the vehicle, and the vehicle was towed to the dealer where it was diagnosed with timing failure and cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the variable camshaft timing (VCT), the timing chain, and tensioners had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.
The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormally loud scratchy sound coming from the vehicle. There was no warning light illuminated. The contact researched and determined that the failure could be linked to the cam phasers. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, he briefly heard an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.
A D V E R T I S E M E N T S
- Deland, FL, USA