This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford F-150. The contact stated he was unable to hang up phone calls while the phone was connected to the vehicle through the USB cable. The contact stated the issue was distracting as he would need to take his eyes off the road to disconnect the phone to the vehicle in order to hang up the call. The vehicle was taken to the dealer who diagnosed that the vehicle software had failed, however they could not repair the issue as the vehicle software was ran by the manufacturer. The dealer advised the contact to stop using the USB cable. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.
- Castro Valley, CA, USA
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- Castro Valley, CA, USA