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7.2
pretty bad- Typical Repair Cost:
- $7,000
- Average Mileage:
- 21,150 miles
- Total Complaints:
- 16 complaints
Most Common Solutions:
- not sure (15 reports)
- the dealer is replacing the driveshaft (1 reports)
transmission problem
Helpful websites
- IWE Issue - From what everyone is posting in here I had similar issues with my 2018. Took it into the dealer a few months ago and they said they couldn't reproduce the issue. Fast-forward to October 2019 and after doing some research I took it back to the dealer and explained the issue and asked them to check the IWE (albeit I know nothing about cars) anyways they checked it after some back-and-forth. Turns out the IWE was the issue causing a grinding noise and hard shifting; something to do with there being an air leak in the system. Ever since they replaced the part I haven't had any issues. Hope this helps. ***I know the video has a 2013 but the issue was the same***
A D V E R T I S E M E N T S
I purchased the subject truck in September 2020. I recently noticed from a slight bump to a harsh shift during shifting in the mid-range gears. I did some online research and discovered there are many shifting issues with the 10R80 transmission. I also discovered there were two Ford Motor Company Technical Service Bulletins: 18-2274 issued 9/7/18 and 21-2315 issued 9/27/21 covering the exact issues I was experiencing. I also discovered that the 10R80 transmission is equipped with an adaptive shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin the relearning process. This may result in firmer than normal upshifts and downshifts for several days. Based on this information I did the following:
1/23/23 - I contacted Banner Ford in Covington, LA to discuss my issues with my 10R80 transmission. Banner Ford scheduled me for the next day, 1/24/23.
1/24/23 – I dropped my truck to Banner Ford at 9:00 AM. They performed the following: a. Ran EEC Test, No Codes b. Verified PCM Up to Date c. Reset Keep Alive Memory d. Reset Transmission Adaptive Shift Strategy e. Road Test 5 Miles to Verify Shift Pattern Good. All Okay. About 10:00 AM, the Banner Ford Service Tech called to tell me my truck was ready. I picked up my truck around 10:10 AM. The Banner Ford Service Tech explained what they had done, and my truck was running and shifting fine. I asked the service tech if I needed to do more research for any other TSB’s or recalls on my truck. He assured me there was no need. He told me he had checked my truck from top to bottom and everything was good. I drove my truck through 1/29/23 with only occasional slight bumps in shifting. I expected this from what I learned from my research and the Technical Service Bulletin 21-2315.
1/30/23 – I drove my truck to work. I drive from Covington, LA to Harvey, LA. I drive across the Lake Pontchartrain Causeway Bridge to get to Harvey. I stopped at the first traffic light after exiting the Causeway Bridge. When I accelerated to go after the light turned green, my truck did not move. This lasted 3-4 seconds then the transmission engaged with a very harsh shift. As I continued on, my truck shifted with several harsh up and down shifts. The stalling and harsh shifting continued all the way to work, about 20 minutes. My truck stalled 4-5 times going over the Mississippi River Bridge. I contacted my Banner Ford Service Tech and explained what was happening with my truck. He told me to take it back to Banner Ford that afternoon. I drove my truck to Banner Ford after work. I experienced the same stalling and harsh shifting issues I had that morning. Upon arrival at Banner Ford, I again discussed with the Banner Ford Service Tech the issues I had that day. I told him I would need to wait on the truck as I needed it to get to work the next day. I thought it would take only additional programming. The Banner Ford Service Tech told me he would need to keep it because he thought it was now a mechanical issue, not programming. I left the truck with Banner Ford.
1/31/23 – The Banner Ford Service Tech contacted me to tell me that my truck needed a new transmission, and the cost would be roughly $7,370.00. He also told me he checked on the parts and they could get them by 2/6/23 or 2/7/23 if he ordered them that day. I was shocked. I could not comprehend how my truck went from running an EEC Test with No Codes and performing a Road Test 5 Miles to Verify Shift Pattern Good. All Okay on 1/24/23 to needing a new transmission on 1/31/23. Six days later. I told the Banner Ford Service Tech to move forward with the repairs as I had no choice.
2/8/23 – I called Banner Ford to check on the status of the parts delivery for my truck. I left a message for the service tech. He returned my call about an hour later to tell me my truck was repaired and ready. He told me the mechanic had driven my truck with the new transmission for about 40 minutes and it did fine. He told me the total was $7,935.92. Although he was able to reduce the invoice slightly, this was an enormous expense I cannot afford which was caused by the defective 10R80 transmission and the harsh upshifting and downshifting.
- Charlie G., Covington, US