This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2018 Ford F-150 supercab. The contact stated that while approaching his residents dropping a friend off the contact noticed flames coming from the steering column. The contact managed to exit the vehicle however, within minutes the vehicle went up in flames. The fire department was contacted came out and extinguished the flames. The vehicle was deemed a totaled lost at the residents where the contact was. A police report was made. The vehicle has not been diagnosed. No insurance adjustor was contacted due to the contact insurance expiration date. Suburban Ford of waterford 6975 highland rd, waterford, mi 48327 (248) 674-4781 was contacted and informed the contact that was a personal matter and to contact his insurance for further assistance. The manufacturer was notified about the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximately 48,000.
Driver's side door latch froze open and the door would not latch/stay closed. It was 27 degrees this morning. I had to hold the door closed. Eventually after driving the vehicle and closing the door several times, it finally latched. I previously had Ford's door latch recall performed to fix this issue, however, it seems this recall does not fix this problem. Many others have expressed continued freezing via various Ford forums after having the frozen door latch recall performed.
My vehicle I purchased in 2019 second owner is now not running. I am unsure as to what is going on or why it stalled on me approximately 3 months ago. I filed a claim with my insurance company they closed it without assistance. I had it towed home. It will start up but it has a really loud clanging in the motor area. I don't know what's going on with it. My vehicle has not been neglected and it has been taken care of and I don't understand why it's not running to only be 2 years old. I was driving my vehicle to pick up my daughter from work in town. I noticed a very loud sound and I pulled over at a local circle K and it didn't start back up at that time. I am finding recalls, but not specific to my VIN.
- Trilby, FL, USA
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On several occasion I have started my 2018 Ford F-150 and the navigation screen does not come on, so when I put it in reverse I have no backup camera picture. And while not safety related all the other functions associated with the naviagation screen are not operable (e.g. no navigation, radio controls, etc.) after driving the vehicle and turning it off the next time I start the vehicle the navigation screen works.
My raptor had been parked in garage for several days, when I opened door to get out something. Upon closing the door the back window exploded outwardly. I studied this online over the weekend and found many complaints on it. Ford refuses to acknowledge a problem. It was between 65-70 when this happened. Most complaints said it happened while they was driving. Ford insists something hit them. All of them over the years?? mine was parked in garage with another car in perfect weather. We are grateful our small grandchildren wasn't close. The force can be seen in the pictures. Ford needs to be made to fix this issue. They refused our warranty when truck only has 22,000 miles.
Tailgate failure; unable to open tailgate or tailgate will open by itself. Had to replace the tailgate control module. This should be a recall. The part has been modified by the manufacturer so they there is a flaw in their previous module.
While driving through parking lot, truck lost power, turned itself off, and displayed the following message: Auto startstop shift to P, then restart engine. Still had power steering, but was unable to restart the vehicle until coming to a complete stop and shifting to park.
Tailgate is stuck in the open locked position and cannot open. I quick google search shows this is a nationwide problem. Contacted Ford about it and asked if there was going to be a recall and they said to file a complaint with you guys.
Back window shattered and blew glass from the inside out. The vehicle was parked in driveway, nothing around or over it to hit the glass, temperature was in the 80's.
While vehicle is sitting stationary or parked. During rainy weather water leaks in at top of rear door at the top latch where it runs down through the panel exiting at the first seam where it runs down the outside of the door panel to the mat. The seat belt behind the panel gets wet and water gets on the electric door lock window controls. The water runs forward to the front passenger floor where it collects (by the gallon) under and on top of the floor mat.
Purchased this vehicle with 36K miles (2018) and have owned for less than one month. When trying to open the sunroof for the first time there was a loud popping sound. The sunroof fails to open, and now rain leaks in through the roof. This should not happen on a $72K vehicle that is two years old. Since the vehicle is over 36K miles, the dealership (Ford dealer) refuses to fix.
Went to convenience store and parked truck. This truck was parked, gear shifter moved to park position, engine turned off. Went into store and when we came out, the truck had rolled backward and crashed into another vehicle. Went in truck and verified it was still in park. Reported this to Ford and they said there was no problem with the truck. I know there have been other similar issues with F150 for other model years and for this same model year. Have you seen any other people with similar issue? this cost over $6,000 for repairs and is a hazard.
Dynamic cruise control will randomly stop working all together or just stop seeing the vehicle in front and start to speed up. I have taken it to the dealer multiple times and every time they say can't reproduce the issue. See attached alert to my mobile app showing the malfunction.
Doors do not latch when cold outside. When stationary, the front and rear passenger doors as well as the left passenger door has this issue where the door will open, but will not latch when closed. Sometimes I can lock the doors with them open to get them to latch, but then when I go to open the door again, it will stay locked and will not open. This is obviously a safety hazard, especially if there is a child in the back and you can't access them through the door you put them in through.
Tailgate opened involuntarirly, whilst I was driving on a highway without any input from me. The doors where locked. I am not sure when the tailgate opened as there are no indicators in the cab of the truck. I lost the contents of the bed, I went back and retrieved the items which were damaged. Ford are telling me they will take a look and see what they can do.
This is a continuation with complaint number 11307725 already filed. Ford F-150 2018 super crew cab 2nd discovery of water leak in cab of truck with wet carpet padding and carpets again only this time the water leak was behind the back seats down the cab wall interior. Called our Ford dealership back and took our truck back in for them to assess this 2nd water leak. Our Ford dealership advised that they had to remove the truck bed to find this water leak coming in from the rear cab vents and locking tabs on vents. They also found the carpet insulator was behind the rear vents which caused the vent seal to warp and leak. They had to replace the rear vents completely then they retested for leaks and found no leaks at that time. They also replaced the truck bed bolts and had to respray in the bed liner over the bolts.
A D V E R T I S E M E N T S
- Waterford, MI, USA