This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, a knocking noise came from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the cam phasers failed. The vehicle was not repaired. The contact learned of the Customer Satisfaction Program: 21N03. The manufacturer was made aware of the failure and confirmed the Customer Satisfaction Program had expired. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 68,000.
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered that the failure was related to the cam phasers. The dealer was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 48,000.
The contact owns a 2018 Ford F-150. The contact stated that whenever it was cold outside, there was an abnormal rattling sound coming from the vehicle after starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers and the timing chain was skipping. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 120,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact also became aware of a loud ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
- Ocala, FL, USA
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The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to an independent mechanic. The contact stated that when the independent mechanic started the vehicle, the oil level was at five. The vehicle was turned off; however, the vehicle was restarted, and the low oil warning light illuminated. The independent mechanic opened the hood and checked the oil and discovered metal shavings inside the oil. The contact was informed that the failure was due to failed cam phasers. The contact was informed that the cam phasers had been failing for a while. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The contact also noticed a loud rattling sound coming from the engine. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the cam phaser had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
The contact's partner owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, an abnormal rattling sound was coming from the vehicle without warning. The vehicle was taken to the dealer where the vehicle was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced and was provided an estimate for the repair. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.
The contact's husband owns a 2018 Ford F-150. The contact stated that upon start the vehicle, there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact previously heard a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,129.
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers had failed. The cam phasers were replaced under warranty. The contact stated the vehicle was taken to the local dealer on several occasions for cam phaser replacement and the vehicle was left at the dealer during the repairs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
The contact owns a 2018 Ford F-150. The contact stated there was an abnormal rattling sound coming from the vehicle while cold starting the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective cam phaser. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle was idling very rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the failure was linked to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) Engine and Engine Cooling; however, the vehicle was not included. The vehicle was taken to another local dealer where it was repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud grinding sound coming from under the hood. No warning light was illuminated. The vehicle was previously repaired under Customer Satisfaction Program: 21N03 (Cam Phaser Replacement -?" Extended Warranty); however, the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed and determined that the camshaft phasers had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, there was a knocking sound coming from the engine compartment. The contact stated that the vehicle had stalled several times. The contact believed that the vehicle was leaking oil; however, when the coolant reservoir was inspected, the coolant fluid was low, but no visible leaks were found. The contact stated that the vehicle was experiencing excessive oil consumption. There was no warning light illuminated. The vehicle was taken to a local dealer; however, it has not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle t was rattling and vibrating abnormally until the engine had warmed up. The contact stated there was no warning light illuminated. The contact stated the failure was intermittent but had become a recurring failure. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to the manufacturer's Customer Satisfaction Program: 21N03 Cam Phaser replacement (Engine and Engine Cooling). The contact called and informed the manufacturer of the failure and was informed that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 109,679.
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal cracking sound. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed because the sound was a characteristic of the engine cowling. The contact stated while driving at various speeds, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continued driving. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, where the cam shafts, the timing belt, the oil pump, and other unknown parts were replaced. Additionally, the contact stated while driving at various speeds, the vehicle experienced unexpected hard downshifts and the rear wheels locked up. The contact stated that the failure occurred intermittently. The contact was able to continue driving. The vehicle was taken to the dealer, where an unknown computer reprogramming was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2018 Ford F-150. The contact stated while having a routine oil change performed, the independent mechanic stated that the head gasket was leaking. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was confirmed that the head gasket was leaking due to two detached head gaskets. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall or had warranty coverage. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 113,000.
A D V E R T I S E M E N T S
- Bountiful, UT, USA