This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Cam phasers on this vehicle are defective. This will be my third cam phasers in less than 3 years. The Cam Phasers cause the emissions to fail and can also cause unsafe driving such as the first time they failed while driving on the highway. I have brought this to the attention of the dealership numerous times and they say they can't duplicate it, even though it makes the noise when turning on the car or idling every time. They finally admitted this past visit to the Mall of Georgia Ford that it is an issue and a known recurring issue with this vehicle. I see the issue reported online, Ford Facebook pages, blogs, etc with thousands of people experiencing the same unsafe issue with both emissions and driving safety. Please advise.
Cam phasers, turbos, exhaust manifolds. Cam phasers failed in the truck and started to make are really bad rattling noise on the cold start. After it warmed up it had the sound of a diesel engine. Mechanics said this an issue with this vehicle and only has a TSB put out for it. Mechanic stated if it wasn-??t repaired could cause further damage to the engine due to metal pieces from cam phasers. Exhaust manifolds are warped and created a leak. Could smell exhaust from the leak and needed to be replaced. Turbos where leaking oil as well, truck doesn-??t tow any type of trailer or heavy weight. Mechanic stated this is also a common issue with these trucks. All repairs where done within a month of each other. Mechanic also stated that the transmissions in these trucks have issues. Slipping gears, hard shifting etc. my vehicle is showing some signs of these issues. But doesn-??t seem to be as concerning at this time. Could be a issue in the future
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the contact noticed oil leaking from the rear of the vehicle with no warning illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pan failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,000.
- Osceola, IN, USA
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The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
While slowing down an off ramp while towing a known trailer, vehicle engine turned off and screen said AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE. That worked. had been running for an hour.
The contact owns a 2018 Ford F-150. The contact stated that while driving 65 MPH, the vehicle shifted out of gear. The contact stated that the engine revved abnormally. The contact was able to take the off-ramp and coasted into a parking lot. The vehicle failed to shift into gear. The vehicle was restarted, and the wrench symbol was displayed. The message to -??See Owner-??s Manual-?? was displayed. The vehicle reset while driving and then started to drive as designed. The contact stated while driving 65 MPH, the vehicle jerked roughly. The vehicle shifted from tenth gear to fourth gear and then into neutral. The vehicle was restarted and shifted into gear. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the local dealer, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 113,000.
This vehicle has only been serviced at Ford since our purchase. We have not noticed any leaks after having the oil change in April 2024; however, we have noticed and reported in the past to the Advisor the rattling/ticking coming from the engine while the vehicle is running but nothing was was mentioned by the technician/Service Advisor after having vehicle serviced until recently. We took the truck in to be checked after noticing the check engine light came on. It was at this time the Service Advisor mentioned while there was no evidence the oil was leaking it appeared to have no oil in the truck. The Service Advisor at the Ford dealership mentioned the technician investigated and stated the oil was being absorbed into the engine and that the engine needed to be replaced.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure occurred intermittently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle a knocking and rattling sound can be heard from the engine bay. The check engine light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that all four Cam Phasers would have to be replaced as well as the grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,200.
The 3.5L ecoboost engine in my truck has the Ford cam phasers used also in the 2.7L and 3.0L engines. The cam phasers rattle when the engine starts, and are experiencing failure. The vehicle has been diagnosed by Ford and the quote for repairs is 6,000. To which I am responsible as Ford fails to admit that this engine has the same cam phasers that are also on the recall for other models. This engine has had several complaints and is a common issue and Ford has released a TSRB pertaining to exactly this issue. The problem with this, is that when you buy the truck as used, they don't tell you about the TSRB. Nor does Ford when you service the truck at the Ford Dealerships, tell you about any TSRBs either. My truck has had all of it service requirements met at Ford Dealerships since I have owned it. I bought the truck with 18k on it in 2020. Ford has failed to ever state at all that there was an issue with the cam phasers until I brought it in.
Driving down interstate and as I start to go uphill or pass a vehicle I accelerate and engine starts to sputter. Engine light blinks but I ease off gas and it goes away. If I accelerate in higher speed it continues to sputter.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact stated while driving at various speeds, there was an abnormal whining sound coming from the engine and the vehicle intermittently hesitated while depressing the accelerator pedal. In addition, the contact stated that the check engine warning light was flashing on the instrument panel. The vehicle was taken to a dealer for diagnostic testing. The contact was informed that the CDF drum inside the transmission was defective and needed to be replaced. The vehicle was repaired; however, the vehicle occasionally stalled while idling. The manufacturer was notified of the failure and a case number was provided; however, the contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle began to vibrate abnormally. The contact turned off the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft and timing chain, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced hard shifting and an unexpected downshift into first gear. Additionally, while operating the vehicle, the transmission became overheated. During the failure, the check engine warning light illuminated, and the power train message was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 105,000.
2018 ford f150 bought used @44k miles with a ford cpo 85k warranty truck has been at the dealership multiple times for months at a time for blue smoke out of the exhaust along with warranty coverage of the catalytic converters from excessive oil consumption issue making its way into the exhaust giving area for extreme fires for oil changes and dye test also loosing around 4qts of oil at every 2k miles with no leaks so after inspecting the engine found the cylinders to be oil washed with excessive piston to wall clearance and sleeve scaring and being a master ford certified tech its sad to show ford is bypassing the warranty on these engine's by showing no proof of what the main issue is no diagnostics are being done no tear downs are being done all they do is pull a dipstick and say it failed a oil consumption test they first told us to do pcm updates for the emissions issues with the pcv system and programming of the pcm allowing excessive oil to flow up from vacuum on decel allowing oil into the intake and washed into the cylinders and bore washing the sleeves then they tried the longer dipstick trick and when that wasn't working out they found a loop hole in a third party extended warranty that is allowed to cover whatever selling them as factory ford certified warranty's crazy how a multi-billion dollar organization can do this to customers and employees I've personally delt with the ford motor company and there solution is they will cover half the repairs only which is $6603.37 or you can pay for engine tear down to see if they will allow warranty coverage which is funny enough $6603.37 and being with ford they sell the engine at the dealership to us for $6603.37 so either way there loop hole makes you pay for the base cost of the engine they sell it for when it cost them only $1256.49 to buy one to stock on the shelf at the dealership they basically said you can either take the deal or sue us so that's what ill be doing truck currently has 73k miles barley driven.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal engine rattle sound during deceleration. Additionally, the contact stated that the vehicle made an abnormal chirping sound while idling warm or hot. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Numbers: 18-2354 and 19-2140. The failure mileage was approximately 110,000.
The cam phasers failed at under 65K miles. Engine makes a loud noise and the transmission shifting is affected. Took the vehicle to the dealer for inspection and I declined to repair it for now.
A D V E R T I S E M E N T S
- Moreland, GA, USA