This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cold morning and the power door locks would not unlock with the remote or the key in the drivers door, after climbing in the back door to open the front neither the rear door or the front door would latch when the door was closed. Extremely unsafe, could not drive the truck to work because the doors would not latch shut.
June 21, 2018 we were driving down hwy 1 bypass in forrest city, ar and were hit on the driver's side, passenger door and gas tank area. The truck took the impact well and we spun 180 degrees to the opposite side of the road. The side and curtain airbags deployed and my two small children in the back seat were unharmed, including the one whose door took most of the impact. My hip was injured from the air bag that deployed from the back of my seat. As I was sitting in the seat immediately following the accident calling 911, the seat began smoking. I tried to exit out of the driver's side door and it was jammed. Smoke continued to get thicker and smelled like an electrical/plastic burning smell. I then had to crawl over the center console and exit through the front passenger door. At that point, thick black smoke was coming from my seat and the left side of the cab began to burn. The actual impact damage to my vehicle would not have totaled it out, but the fire, smoke, and water damage from the fire being put out, did. I have also filed a case with Ford Motor Company, as I believe this was a mechanical/electrical defect in the vehicle. Had we not been able to exit the vehicle, my entire family would have died from this fire, not the impact of the accident. From observations from the police, fire department, wrecker service, and my husband who is a mechanic, they believe that the fire was ignited when the air bags deployed. I did have heated seats, and the vehicle was clearly on when I was hit and the air bags deployed.
On May 27, 2018, I was making a left turn at the intersection of 19th ave SE and 121st St SE in everett, wa when I was struck by a vehicle traveling the opposite direction. There was a collision damage sustained to the right bedside of the vehicle caused by the vehicle due to vehicle impact. In addition, all airbags deployed and a fire started in the passenger seat of the vehicle. Farmers insurance hired a 3rd party investigation company and concluded that the damages are mainly due to manufacturing defects with airbag and electrical system. I'm attaching farmer's denial report including forensic report.
Driving home a deer ran into driver side of vehicle causing minor damage and side curtain air bags deployed. Pulled over and vehicle called 911. After inspecting vehicle and witnesses from across the road made sure we were safe, it was determined the vehicle could be driven. This took about 5 to 10 minutes. While attempting to start the vehicle, the passenger went to remove a purse from the back passenger side seat and noticed a fire on the bottom of the post between the front and rear door and where seat belt restraint is located. Immediate evacuation was needed and a second 911 call was placed. The truck went up in complete flames in a matter of minutes and is a complete loss.
- Grand Rapids, MI, USA
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The vehicle is stationary and when the passenger door is unlocked with the key fob the tailgate fails down. When the driver exits the vehicle the tailgate falls down. By falls down I mean the tailgate on the pickup is closed and in the vertical position and the only way to open the tailgate is with the key fob. The tailgate fob is depressed and the tailgate opens (falls down) automatically. Only the tailgate controls are incorrectly opening the tailgate when the passenger door is opened with the key fob or when you get in the back doors. Also after driving the truck when opening the drivers door the tailgate drops down. If a child or adult happens to be behind the truck the can get hurt.
2018 F150 mfg date Oct 2017- freezing door locks in cold weather (<30F) the locks on the door do not open...or if they do, and the door opens it will not latch securely. The doors have flown open as I've gone around corners...when I thought they were closed. Took to dealer yesterday, they are trying to replicate issue. They told me that Ford has yet to really come up with a fix for this issue. There is a safety recall on some models but not my specific VIN yet it has exactly the same behavior as earlier models.
In cold weather the door latches freeze causing the doors to remain unlatched. This caused my rear doors to fly open when I went around a corner. There was a recall but it doesn't cover the 2018 model year. My truck was made in Oct 2017, and I took delivery in mid Dec 2017. The dealer will inspect, but as yet Ford doesn't appear to have a fix for the issue.
A D V E R T I S E M E N T S
- Oswego, IL, USA