The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 35 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle continued through the light but eventually came to a stop. The brake fluid low message was displayed approximately seven minutes after the failure. The vehicle was taken to an independent mechanic, who informed the contact there was a hole in the brake line. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 42,854.

- Portland, OR, USA