This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tailgate opens while driving at both city street speeds and highway speeds. Allowing items in bed to fall out on road creating road hazard. This is more than an inconvenience it is dangerous and someone is going to killed. Do something about this. Please. Canada has already done the right thing and ordered the recall. If NHTSA responds to this problem too late or not at all NHTSA will have blood on their hands because it is not a matter of if serious injury and/or death occurs it is a matter of when.
Electric tailgate latch fails causing tailgate to open unexpectedly; happens whether in motion or standing still. Evidently there is a recall for this problem in Canada, but not the us.
The passenger side rear door will not stay closed when cold outside. When you try to close it, it bounces back open. This happened while parked. I was unable to drive the vehicle because I could not get the door to stay closed.
Door latches are freezing open/closed. Dealer had me drive it to them to fix it, which I did so while holding the door closed. I am being told this is not a recall but a technical fix. That is unbelievable to me, it's a $40,000 vehicle with door latches that could allow a person seated to literally fall out onto the highway. This has to be fixed. It happened when temperatures got below freezing, about 15 degrees, while stationary at home.
After entering the truck, I closed the door, put on my seat belt, started the engine and put the truck into forward gear. I noticed the "driver door ajar" alert and tried to close it again. The latch did not engage at all. The temperature was a little below freezing, maybe 25 degrees F. I let the truck warm up, played with the electronic locking buttons and after 10 minutes or so, I got the latch to work. This happened again the next day and even using a torch to warm the door, it still took at least 15 minutes before I could get the latch to engage. I found numerous complaints on the internet for this problem, including some accounts in which the latch disengaged while driving! this is extremely scary and very dangerous. I believe this is a well-known and documented problem that is severe enough to warrant a recall. It could certainly lead to an accident and potentially a loss of control with potentially lethal results.
- Loveland, OH, USA
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The drivers side door after freezing conditions in Maine would not close as I drove it to uhaul to have a hitch installed. This was extremly dangerous as the door would not latch closed.
I had just got my kids in the truck, started the truck and turned on the front and back defrosters. While sitting and letting truck warm up, the inside of the cab started smoking- got my kids out quickly and then the back middle window shattered out of nowhere.
Back since 2018-2019 ive had a reoccurring problem with my door latches freezing, specifically the rear passenger door. I'm very, very concerned that in the case of an emergency I will not be able to get my kids out of the truck. After about an hour of driving the latch unfreezes and I'm able to open the door. There is no longer a tsb on the truck because the issue was "fixed" last year (Nov of 2019). In fact the issue is not fixed and my doors froze this morning on the way to dropping my kids off at school. The dealership is unable to help without out me incurring out of pocket expenses (and rightfully so because this is a Ford issue). Ford has also not stood behind its vista roof option (not as big of a safety issue but nonetheless). The roof get stuck and bangs out of position like its going to break while driving. Ford has only "greased" the tracks without address the real issues. I'm disappointed in Ford lack of attention or proactiveness on this door latch issues. Someone is going to get seriously hurt or killed if they cant exit a vehicle because their latch is frozen and Ford knows about it.
When driving the tailgate will unexpectedly lower, this has happened multiple times with and without loads in the bed of the truck. The tailgate lowering has happened on the highways, city streets, turning and while parked
Door latch freezes in cold weather, and so door will no latch closed. You have to drive down the road holding the door closed or use bungee cords to hold the door closed.
I was taking my grand daughter to school and she got in the front passenger side, she closed the door and it would not "latch" and we could not get it to latch to secure the door from opening while driving. This has happened numerous times. I was afraid the door would open while driving and fall out (this needs fixed asap. Another problem is when driving 60 mph or greater the steering will "catch" that is when going around a turn left or right when turning the steering wheel it kind of jerks and doesn't maintain constant turn it seems to loose a constant control. This can cause an over correction and loss of control. In order to try to control I have to have both hands on the steering wheel and know it going to happen. What would a young inexperienced driver do...most likely over correct and crash.
Leaking in corner of cab, roof where black trim is riveted to the roof. Allows water in during rain, snow, car washes at all times. Was unable to notice it until the foam under the vinyl flooring soaked up enough water where it couldn't hold anymore and leaked into the door sills.
While vehicle is sitting stationary or parked. During rainy weather water leaks in at top of rear door at the top latch where it runs down through the panel exiting at the first seam where it runs down the outside of the door panel to the mat. The seat belt behind the panel gets wet and water gets on the electric door lock window controls. The water runs forward to the front passenger floor where it collects (by the gallon) under and on top of the floor mat.
The tailgate on my 2018 Ford F150 sporadically opens on its own while the vehicle is in motion. It has happened at least three seperate times while pulling a trailer causing damage to the tailgate. I have reported it to my Ford dealer but have been unable to duplicate the problem at time of complaint.
I have reached out to the dealer several times to book an appointment for last two recalls. The dealer is not able to provide a time slot that I can drop my truck for recall repairs. The dealer does not have a back up rental car that I can load during my drop off time as I need to commute to work about 40 miles away everyday.
Today, I submit this complaint for the unexpected shattering of my Ford F150 rear glass window, at no fault of my own!! iunoccupied, the vehicle, 2018 F150, was parked in my driveway when I noticed the rear window shattered on the right and left side of the glass. The slider rear window was not shattered and no object stuck the glass! from the interior of the vehicle, the rear window appeared to separate from the roof seam and small pieces of glass lay on the bed cover. The top corners of the exterior glass were shattered and the rear glass appeared to buckled. Approximately 1 hours earlier, I drove to the gas station and upon my return parked the vehicle in my residential driveway. The rear window was in tact and the weather was warm. Approximately 30 minutes later I began watering flowers in the backyard and made my way to the front yard. The splintered pieces of glass were noticed on the truck bed cover before the actual shattered glass panel. This truck is only two years old and I am surprise there has not been a recall. It appears this rear window problem is heavily documented and has been putting people's lives at risk for years. Due to this dangerous manufacturing flaw, many lives continue to be at risk! under no circumstances should I have to pay for the glass repayment or pay a deductible to the insurance company. Hopefully you will review all the complaints and force someone to put their consumers first!! in addition, photos were taken of the glass damage.thanks for your time and consideration in this matter!
The contact owns a 2018 Ford F-150. While the vehicle was parked, the tailgate opened without warning and damaged the trim and paint. The vehicle was taken to prince frederick Ford (10 solomons island rd N, prince frederick, md 20678, (410) 535-0900, but was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 10,000.
In austin tx, my Ford F-150 caught fire while driving on I-35 for no apparent reason. I was able to exit the vehicle quickly but the vehicle was a total loss. Screenshots of the videos are attached and videos of the incident can be sent upon request.
The contact owns a 2018 Ford 150. The contact mom stated that while her son was entering the vehicle, he noticed the doors would not close securely. The contact son had to wait several minutes to warm the vehicle before he was able to drive. The vehicle was taken to (blue ridge North Georgia Ford located at 7525 appalachian hwy, mineral bluff, ga 30559) but was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 50,000. The VIN was not available.
A D V E R T I S E M E N T S
- Medford, OR, USA