This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's side door glass fractured without impact. The vehicle was taken to the dealer; however, the vehicle was inspected, and the contact was informed that the glass fracture was not due to a manufacturing defect. The vehicle was repaired. In addition, the contact stated that later, the rear driver's side door latch failed to latch as intended. The contact's son inspected the vehicle and noticed water in the door frame. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
The contact's husband owns a 2017 Ford F-150. The contact stated while her husband was driving at various speeds, the vehicle made an abnormal rattling sound. The contact stated that the failure recurred while driving, and the rear power sliding window fell forward on the unoccupied rear seats. The contact's husband drove to the residence. The vehicle was taken to the dealer, who informed the contact's husband that the rear power sliding window needed to be replaced and that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,500.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear window detached from the track. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
- Longwood, FL, USA
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- Navasota, TX, USA