This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-150. The contact stated while driving 50 MPH, the sunroof failed to close as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor and framework on the sunroof needed to be replaced. The vehicle was not repaired. The contact was referred to the manufacturer by the dealer. The manufacturer was contacted, and the contact was informed about Technical Service Bulletin: 18-2374, but no assistance was provided. The failure mileage was approximately 140,000.
The contact owns a 2017 Ford F-150. The contact stated that while closing the sunroof he heard an abnormal noise and the sunroof started open and close. The contact was able to close the sunroof. The vehicle was taken to the dealer and the contact was informed that the frame holding the sunroof was fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.
The contact owns a 2017 Ford F-150. While driving, the contact attempted to open the sun roof, but was unsuccessful. The vehicle was taken to metro Ford of Oklahoma city (located at 2800 w I 44 service rd, Oklahoma city, ok 73112, (405) 438-3330) where it was diagnosed that a new track system was needed. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,750.
- Edmond, OK, USA
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- Waynesboro, OH, USA