This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door latch failure. Caused Driver Door Ajar warning to come on. Ford has issued recall for 2017 F150 model door latch but not for my VIN. May be other Ford F150 owners who didn't qualify for repairs because they didn't report the latch failure.
The truth caught on fire driving down the road with passengers. It started on the passenger side and engulfed the truck. Insurance is investigating it.
Check engine light came on, took car to certified Ford dealer and found out the intake manifold gasket was cracked. A cracked intake manifold gasket results in poor engine functioning as well as negatively impacts accelerating, endangering both the occupants of the vehicle and those around. This part is on backorder with Ford for over 1400 customers, we are the 1400th so who knows how many in total are actually affected. Ford needs to be held responsible for this faulty part.
On two occasions, my 2017 F150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it "had time to reset". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on May 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to "reset" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic.
Second time this has happened to my truck. First time was in 2020, now it just happened AGAIN in May 2022. Rear window in Ford F150 suddenly popped and shattered for no reason because the defrost mechanism malfunctioned and over heated causing the rear window to expand and shatter. The shattered window was hot to the touch after shattering and there was an electrical fire smell in the cab of the truck. The first time Ford gave me a case number but blew me off and I had to pay out of pocket. This time I have a case number but it is still a hastle and I am getting the run around and am hoping Ford pays for the window in full this time as they did not follow up or give me a reimbursment last time this happened. Ford has a big problem on their hands and needs to remedy this before someone gets glass in their eyes driving down the freeway after the window pops and someone gets killed in an accident.
I was making a turn on a curve in the roadway and truck lost power steering, causing me to fight the steering to keep it in my lane so I didn-??t hit the car in the other lane around the curve. Call dealership and I was informed that that it would be over a week or so before they can even schedule me in for an appointment. Took to another shop and they said racks piñon. Be said it could be power steering control module-??s
I previously had my door modified per Manufacturer Communication Number: 21M04. This past winter (Feb 2022) my family and I were vacationing in Vermont when it rained and then flash froze. Understandably the water had frozen on the door seals, making the doors difficult to open. However, the drivers side door would not latch shut for hours until the truck warmed sufficiently from the sun exposure and heater run on high. Unacceptable safety hazard rendering my truck un-drivable. (The other 3 doors worked fine.)
Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.
Vehile is parked outside every night. On some cold mornings, with temperatures below freezing, one or more of the door latches freeze shut. Sometimes the door will not open. The most dangerous thing that happens is that if a door is opened and the latch is frozen, the door will fail to latch closed. You try to close the door and it just bounces off the frame of the car. It will not stay closed. I had to drive my kids to school today with one child holding a door shut the entire time since it would not latch closed. Additionally, at these times, the power locking actuators fail to raise or lower the locking mechanism. This does not happen every time there is freezing weather, but it has happened 10+ times over the past ~2 years. Multiple doors are affected.
There is a known problem with the 2015-2020 model year F150s door latches freezing shut, when in sub freezing temperatures, the door will wildly bounce off the truck frame and open/close on a whim. Usually I have either spent extra time in the mornings idling with the heat on long enough for the latches to melt themselves free, stood outside with a heat gun to evaporate the moisture or in a pinch, had to drive physically holding the door shut with a tow strap. This is on a modern, five year old vehicle mind you. The problem has been, at least on my truck, predominantly always the drivers side and passenger side doors until today when it impacted the rear doors of my crew cab. I drive my children (ages 4 & 5) to daycare and kindergarten every weekday. This morning my daughters door, which was seemingly latched shut and fine, swung wide open while turning. Luckily she was in a car seat and tightly in due to the harness but that is 100% unacceptable, dangerous and ridiculous. These latches are going to get a child killed. My truck was purchased in Clearwater FL and never had an issue the 3 years I lived in a tropical climate. I moved to Ohio, and during the summer, late spring and early fall was fine. As soon as the temperature drops for winter the freezing starts and the doors become dangerous. To my knowledge there are no safety recalls for this issue but a number of worthless -??fixes-?? offered by Ford, all of which do nothing to rectify the problem. https://www.f150forum.com/f118/2015-frozen-door-latch-tsb-recall-updated-thread-435339/index122/
Multiple doors have latches frozen open after opening such that when the door shuts it does not stay closed but appears closed. Will open when driving. Latches will reseat themselves after truck interior warms up.
Rear door latch failures in both left and right sides when there are freezing temperatures. Three separate incidents: 12/23/2019 - rear left door latch failure... the door opened, but would not latch when closed. Took to Ford dealership where they applied the 18N03 door latch safety recall service, adding seals, grease, and a clip. 12/28/2019 - just one week after the 18N03 safety recall service, both left and right door latches failed again, where the doors would open but would not latch shut (have recording on iPhone). Temperatures were 33F. Returned to Ford dealership and they replaced both latches under a third-party warranty. 12/21/2021 - both rear left door again would not latch shut in freezing temperatures. Able to latch shut after removing rubber seal from door and blowing hot air in from a hair dryer. Video of issue is on iPhone. 12/29/2021 - called Ford corporate office and spoke with Katelyn. Expressed concerns that the incident is recurring and wanted a permanent solution, given safety concerns. She indicated that she would record the incident in my file but that there is nothing further that Ford is recommending at this point. Will attempt to visit Ford service again to see what they can do, but I remain very concerned given the above history.
Used remote starter; about 2 minutes later my family entered the vehicle with my 2 small kids secured in their child seats in back seat. We left our home, made about 1-mile down the road when back window suddenly popped and shattered. Nothing struck or hit the window to break it. Tiny glass fragments blew onto my children and scared them. The plastic cover on the defroster connection mechanism on the rear center electronic sliding glass window also popped off and the one of the electronic metal connections is clearly broken loose on the mechanism also. No warning messages on dash/display. I did not turn on defroster and rear defroster light was not on at the time, but maybe came on automatically with remote start used. I submitted claim promptly with insurance. Have appointment with Service King for estimate and repair to be made. According to online forums, this unfortunate safety incident with Ford truck and van rear windows has occurred hundreds or thousands of times to Ford owners over the past 10 years.
I started my truck with my remote starter. After letting it run and warm up for a couple minutes, we opened the doors to find cab filled with smoke. I immediately shut off the truck. I than let it air out for a few seconds to see where the smoke was coming from. I seen from standing by driver door it was smoking from behind the rear passenger seat as I run around front of truck to passenger door I hear the rear back window shatter
My safety was put at risk when the the truck would not start after stopping at a light. This happened three times. The last two times on July 18th and August 11th, after shutting off the truck would not restart and the speed limit on each road is 45-55 mph. Police had to come block the road because it was unsafe. The dealer took the vehicle in on Aug 2-6th and advised that it was fixed, only for it to happen again on the 11th. No warning messages were present.
A D V E R T I S E M E N T S
- Pearland, TX, USA