This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions vehicle accelerated to the floorboard without touching pedal, nor floor mats holding pedal down. Both times was forced to put truck in neutral and turn engine off. Ford dealer cannot fix issue B/C cannot get problem to repeat for them
The contact owned a 2017 Ford F-150. The contact stated that the vehicle experienced unintended acceleration when the brake pedal was depressed. As a result, the vehicle struck a gate, went airborne, and landed on top of a brick wall. The air bags deployed. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. There was one injury that required medical attention. The failure mileage was approximately 11,000. Updated 10/15/18
Adaptive cruise control engages brakes for no apparent reason. No traffic or obstacle was in front of my vehicle to cause it to engage the brakes at highway speed of 70mph. Messages as follows: Hill descent control warning illuminated causing brakes to engage 3/14/2018. Forward collision warning 3/14/2018. Self-parking feature backed my vehicle into a large boulder beside my truck while parking. If it had been a person beside my truck, they could have been seriously injured or killed. Happened about February 15, 2018
While accelerating to pass slow vehicle, I pulled back in lane and attempted to slow down but the accelerator was stuck and continued to accelerate up to 70 mph before I heard it release and then the truck slowed. Within 20 minutes I accelerated again and once again the pedal stuck and continued to accelerate without foot pressure.
The contact owns a 2017 Ford F-150. Upon exiting the vehicle, while idling, the vehicle lunged in reverse at approximately 8-10 mph. A pedestrian was able to get into the vehicle and stop the acceleration. The vehicle was taken to hemborg Ford (1900 hammer ave, norco, ca), but it was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,500.
- Corona, CA, USA
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This is a brand new truck I have purchased about 3 weeks ago. I have noticed some strange behavior of the accelerator pedal, I had an impression that sometimes it was getting a bit stuck or changed the position on its own. Today I have discovered by myself that the accelerator pedal assembly is completely loose, all 3 bolts are not torqued at all, I could turn them with my bare fingers. This explains the strange behavior I observed. Last week I complained to the dealer about the rough downshifting, they did a test drive (!) and found nothing wrong. I have made a video, I hope it will better explain the nature of the problem: Https://youtu.be/B9ijtdtdqya I definitely consider this a safety issue and I suspect Ford does not have adequate quality control to ensure that the accelerator assembly is installed correctly. I am going to see the dealer tomorrow morning.
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- Macon, GA, USA