This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle unexpectedly shifted into gear without driver input. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The contact stated that a diagnostic test determined that the failure was due to a wheel speed sensor failure. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.
The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 110,000.
The Camphasers on my vehicle do not work properly. This component of the engine is vital to acceleration, and if they go out, acceleration is delayed. This makes it very difficult to operate, especially on highways, interstates, and other major roadways. The 2018 Year make of this same vehicle has been recalled for the same issue. Though it is the same engine (prone to the same issues), it is a different year, which means I cannot get my issue fixed.
The vehicle engine has a rattle noise ever time its started. It concerns me that it may come apart while driving down the road. Upon checking there are other year models including the 2017 Ford F150 with the 3.5L eco engine that has had recalls, but this vehicle doesnt.
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made ticking and rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a cam phaser and camshaft timing unit failure. The dealer replaced the cam phaser and gasket. The contact related the failure to Technical Service Bulletin: 23-2143 (Cold Start Ticking/Tapping/Rattle with Possible No Restart During Auto-Start-Stop Operation); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.
- Charlotte, NC, USA
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This vehicle has a fatal flaw in the design of the oil pan, that results in consistent leaking regardless of repair that brings up environmental concerns as well as safety concerns in leaving the vehicle stranded in potentially unsafe conditions. Ford has admitted fault with TSB 20-2051 but has made the scope of vehicles far too narrow in order to skirt responsibility for what is clearly a design mistake by engineers at Ford. They further admitted fault by redesigning the oil pan on the 2018+ F150 models, yet refuse to help the majority of 2017 F150 owners not covered by the TSB due to careful wording. The fact of the matter is this issue affects all F150s of this year, and they are refusing to offer any assistance despite my particular truck about to be receiving its 4th replacement pan. I believe Ford should be held accountable for this and a recall be issued so that owners of these trucks are not expected to pay thousands of dollars to continually fix a blatant design error.
The 5.0 Liter V-8 has defective intake manifold runner valves. This is a commonly known problem. This can cause the engine to quit running and lose power at any time. Ford has not had parts to repair for the past 2 or so years
Camshaft phaser failure. We had code P051B which led to sensor replacement. Shortly after cold start engine rattle. Suspect was cam/phaser from web investigating. At 50k miles this should be covered. Ford wants $6,000 to change VCT, Timing belt & faulty cam phasers. Ford acknowledged in 2021 their fault, but this was never issued as recall. We never got ANY letter from Ford. For people like us that have low miles, ONLY get oil changes at Ford regularly, should not be punished for bad installed parts. Camshaft phasers need to be recalled.
Was driving down the interstate, heading home. Then the truck starting shaking violently and misfiring bad. Took to a shop. Come to find out I Loss compression in my engine while on the interstate. Which caused horrible vibration. And very poor dieverably. Ending up needing an engine replacement at 121,00 miles. And cost 14,000 to do. Happened in February and still waiting for the engine replacement to be done. Ford is behind on motors.
The contact owns a 2017 Ford F-150. The contact stated that at cold starts, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle intermittently shut off while idling soon after the vehicle was started. Upon investigation, the contact linked the failure to the cam phasers. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 135,000.
A chronic oil leak from the plastic oil pan. It has been fixed once in 2019, replaced in 2022 and again needs replacement in 2024. Only 39500 miles on the vehicle.
The contact owns a 2017 Ford F-150. The contact stated while driving 50 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the oil pan was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while the engine was idling. The contact stated that the failure was recurring. The check engine warning light was illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed, and the mechanics determined that the failure was related to Ford Campaign Numbers: 21N03 and 21B10. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made rattling sounds, and the vehicle experienced rough idling. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,900.
I have a 2017, Ford F150 I have a knocking noise on the engine and I also have oil pan leak. It-??s been like this since I had 85,000 mile now I am at 99,000 miles
This truck had the cam phaser cold rattle issue repaired at 42,490 miles. The new parts used were the same problematic part numbers as the original parts, intake part HL3Z-6256-CD and exhaust HL3Z-6C525-CD. The same issue has presented itself again while I am just over the 100K miles extended warranty that I had on the truck. Ford Corporate and the local Ford dealers are well aware of the issue and repaired the problem with the same defective parts. A new part number has been redesigned with a new part number that will actually fix the manufacturing defect, this is intake part ML3Z-6256-A and exhaust part ML3Z-6C525-A. I called the dealer and asked for the repair to be covered under warranty and was told no, I then was directed to contact Ford customer service at 1-800-392-3673 and they admitted they are aware of the problem, but were not willing to help on the financial cost of the repair as the truck was nto under any extended warranty.
The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
A D V E R T I S E M E N T S
- Uniontown, PA, USA