This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump module and the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 134,030.
My 2017 Ford F150 STX with 3.5L Ecoboost engine was recently noted to have a leaking oil pan. I was told by my mechanic that the OEM plastic/composite Ford oil pans have a chronic problem with leaking seals. Replacing with another OEM pan is highly likely to result in another leak down the road. Replacement at my local dealer is in the range of $3,000. Even the service representative admitted that this was a recurring problem with these pans. I note that other TSBs have been issued for this problem. According to several Technical Service Bulletins (TSBs), Ford F150 vehicles, particularly those with 2.7L EcoBoost engines, may experience oil pan leaks due to issues with the RTV sealant on the oil pan gasket, often requiring a replacement of the oil pan itself; this problem is most prevalent in models from 2015-2018, with TSB numbers like 19-2205 and 20-2051 referencing this issue.
The contact owns a 2017 Ford F-150. The contact stated that shortly after refueling the vehicle; while his wife was driving at a slow speed and merging onto the highway, the transmission failed to shift above 4th gear. In addition, the contact stated that the RMP had increased but the vehicle failed to accelerate as intended. No warning light was illuminated. The vehicle was towed to a local dealer where it was determined that there was failure with 2 wiring harnesses that required replacement. The vehicle was not repaired. Upon further investigation, the contact noticed that the rearview camera image occasionally failed to properly display an image. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
My 2017 F150 is 7 years old with 80K mileage. Engine problem: Cold start ticking/tapping/rattle noise. Ford claimed it sent a letter in 2021 but I never received. Googled and found there are large amount of the same complaints on 2017-2020 F150 with 3.5L EcoBoost engine. The Cam Phaser / VCT Units will fail. Vehicles may not restart after auto-start-stop. Ford issued Customer Satisfaction Program 21N03 and Technical Service Bulletin TSB23-2143. Those measures are not enough. Ford should recall all 2017-2020 F150 with 3.5L Ecoboost built before Nov 30, 2019. Lug nuts at wheels: Ford used cheap two-piece nuts. All the nuts were swollen in Dec 2024 and could not be removed by myself. I had to drive my F150 to Quick Lane and paid $140 to get all the nuts replaced with one-piece nuts. An employee of Quick Lane told me Ford used cheap two-piece nuts for long time, and it's a common issue on some Ford vehicles. Image if a tire is flat on highway while the nuts are swollen and the flat tire can not be changed! Ford should recall all vehicles using the cheap two-piece nuts. I still keep the old nuts as an evidence.
There has been a continuous oil leak from the oil pan since the vehicle was first purchased from the dealer. The manufacturer is aware of this issue and has issued a TSB for all vehicles from the Kansas and Detroit plants that are affected by a defective oil pan. The manufacturer is refusing to issue a recall despite the issue being wide spread and the dealership reporting that if left unfixed, the issue could result in loss of steering and could cause a serious accident. The vehicle has been inspected by the dealership and instructions were given to contact the customer support center for the manufacturer. The manufacturer admitted to knowing about the defect and still refuses to issue a recall.
- Danvers, MA, USA
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Cam phasers make engine rattle at startup and idle. A recall has been put out but the dealer did not get the issue fix and sold it anyway. Also rear sensors don't work right.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. Additionally, the contact stated that while the vehicle was parked, the moon roof became inoperable. The contact attempted to engage the moon roof and became aware that the frame was fractured and failed to close properly. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 82,000.
I have the Ford F1 50 2017 model, 10 speed transmission. I about it new. In early December 2024 well on a road trip went down shifting the transmission started jerking, feeling like it was having trouble finding the correct gear. This continues to occur with subsequent driving of my vehicle. This was dangerous because it was occurring when trying to accelerate and pass other vehicles with a safe margin. This safety factor was definitely impaired. The speed was not properly controlled and the whole vehicle was jerking strongly. Luckily there were no oncoming vehicles but if there were this could have led to a head-on collision. Hesitancy to properly accelerate is extremely dangerous. Doing some research, I see that this problem was recognized by Ford in 2018 and memos to service departments were put out. I also saw that there is a 6 State class action lawsuit regarding exactly the same issue that has been issued against Ford Motor Company since approximately 2018. The lawsuit shows there have been numerous memos regarding this problem known about the Ford 10 speed transmission and not just in Ford F1 50s. I tried contacting Ford Motor Company and they said "your VIN number was not included in any recalls so you can only complain to the NHTSA". This is a known and dangerous problem that Ford motor company should issue a recall for and be responsible for repairing since it has been known since 2018 while all warrantees were still in force. My warranty is no longer in force, but Ford knew about this during the time of my warranty. I called the dealership at the time that it first occurred and they said that they had been fixing multiple transmission problems and they did get a warning memo at the time that it occurred. However I do not see any warnings on my Ford app. I also saw that in 2002 there was another class action suit against a different Ford transmission problem that was eventually settled in approximately 2008.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud clanking noise coming from the vehicle with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2017 Ford F-150. The contact stated that the engine was making an abnormal rattling sound on cold starts, with an abnormal ticking sound while driving at various speeds. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the issue to the NHTSA Hotline. The contact referenced Ford Campaign Number: 21N03. The failure mileage was approximately 99,000.
I have a 2017 F-150 3.5 Ecoboost and contacted my local Ford dealership and was told my vehicle does not have a recall on the cam phasers but there is a recall on this faulty parts and I'm experiencing these parts failing with only 73,000 miles. Would there be a program I could qualify for to help with the replacement of these faulty parts ? Thank you.
The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown software update needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 73,900.
My F150 Truck dropped out of gear (5th ) to lower gear while driving. Which is very dangerous and caused almost a potential accident. Seem the power train in transmission and sensors had issue keeping truck in gear. Seems to be an issue on previous F150s and alot of 2017 models
Ford had done a recall on the cam phasers for the ford raptor. The cam phasers were replaced by ford. Now we are having issues with them again just 3 years later and ford will not provide any assistance with repairs which cost around 5000 dollars to fix. We bought this truck 6 months ago. I don-??t think it-??s fair or possible for there to already be an issue as this part was only replaced 3 years ago.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 51,000.
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was a heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the failure had occurred when the vehicle was purchased. The contact stated that the vehicle was covered under warranty and was repaired by the dealer. The contact called the dealer and was informed of a possible recall for the failure; however, the VIN was not included. The vehicle was not repaired. The contact called the manufacturer and was informed that the vehicle was no longer covered under warranty. The failure milage was approximately 169,000.
The contact owns a 2017 Ford F-150. The contact stated while cold starting the vehicle, there was an abnormal amount of white smoke coming from the tail pipes with a burning odor outside of the vehicle. The vehicle was taken to a dealer where it was determined that the cylinder head was cracked, and either the cylinder head or the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
My truck, a 2017 Ford F-150 3.5L Ecoboost, started making a very loud rattling noise every time I started the engine in the morning. After doing some research online, it became apparent that the issue was due to my VCT (Variable Camshaft Timing). VCT is a FORD DEVELOPED technology that supposedly improves engine performance, fuel efficiency and reduces emissions. I was sold on this technology when I purchased the truck brand new from the dealership back in 2017. I brought my truck into the Ford dealership where I purchased the truck, and was told that this is a KNOWN issue with my particular model. Apparently, Ford is aware of this issue because the Gen 1 trucks (older versions of mine) had the same issue. The problem was supposedly fixed in the Gen 2 versions (my truck), but it turns out that is not true. Ford even has a financial aid program for this problem, where they help cover costs for repair if the truck is under 70k miles or under 84 months old. My truck has 56k miles on it, but is 86 months old, so I am being denied financial compensation. This should be a recall because Ford developed this technology and is clearly aware of the issue. Not only is my truck not maintaining steady RPM, it has reduced power output and I am worried about it seizing or stalling on the freeway while driving. My family and I have driven Ford vehicles forever and we have been very loyal customers for generations. It's a shame to say that I am very disappointed in Ford as a company and will no longer be buying their products moving forward. This needs to be recalled and Ford's customers deserve to be compensated for this ineffective Ford developed technology.
2017 F150 - V8 - 6Sp/Automatic Transmission; Original Owner; 91.5k miles; lead frame issue.. Vehicle downshifted on it's own and check engine light came on.. additional issues with vehicle not starting and transmission not showing in gear.. Dealership finally diagnosed with lead frame issue.. Research shows recall on 2011>2016 F150's for identical issues and lead frame replacement but tells me that although recalls show a pattern, my 2017 is not covered! $1519 repair!!
A D V E R T I S E M E N T S
- Wichita, KS, USA