This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I stopped on level ground, put the transmission in park and stepped on the emergency brake. I exited the vehicle for a minute to perform a minor task. I left drivers side door open and the engine running. The end gate was down. I turned around to renter the truck but it had moved off the level ground and was going down the hill in reverse. It continued until it hit a pine tree. No one was in the vehicle.
Vehicle was repaired by bob ruth Ford in dillsburg, pa after finding an oil leak at the oil pan, the mileage was approx 8,500 miles. The vehicle was repaired and during another routine oil change at 15,500 miles the oil pan was found to be leaking again.
The contact owns a 2017 Ford F-150. While driving 60 mph, the vehicle went into 4-high mode and failed to disengage. The check drive train warning indicator was illuminated. Additionally, there was an orange warning indicator illuminated. The contact shut the vehicle off and the vehicle reset itself. The vehicle was taken to the local dealer (folsom lake Ford, 12755 folsom blvd, folsom, ca 95630, (916) 353-2000), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The failure recurred and the vehicle was taken back to the same dealer where diagnostic testing was performed. The vehicle was not repaired. The manufacturer was notified and provided case number: Cas15183721. No further assistance was provided. The failure mileage was 16,172.
Deflector Ford part number 8327 tore and is rubbing against power steering and transmission coolant hoses at 19,127 miles. Ford says this is not covered by warranty.
. last Sunday I got a 2017 F150 XLT stuck in a small two foot snow drift. Once I got stuck I tried rocking the truck, but the transmission would not shift from forward to rear ward without the truck coming to a complete stop. After several attempts I got a fault warning for the limited slip diff. The warning for the power steering, the ABS, the parking brake, the hill descent, hill start assist, park assist warning (which I do not have), advanced track warning (which I do not have) and 4X4 low. Additionally the truck would shift in and out of 4 high, but not 4 low. In 4 high no tires would move. In two high only the left rear tire would spin. Because of darkness and grizzly bear I had to wait until morning to walk out far enough to get cell reception. The temp never got below 34 degrees, but it did rain and snow all night. When the tow truck pulled me out of the drift (a total of 10 feet) everything except the power steering worked. It was not until the 3 rd day when the power steering suddenly started to work. The dealer will not see me until next week and I am afraid I will loose all the fault codes by then. Its great to have a 4X4 that only works on dry ground. Had this happened in the winter or further away from cell phone coverage it could have proven to be a life threatening situation
- Rock Springs, WY, USA
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I own a 2017 Ford F150 4X4 with the 3.5 ecoboost engine and the 10 speed transmission. A few days after we brought the truck home, we noticed a very loud clunk that would happen when the engine is started. We have taken the truck to multiple dealerships and all have said that the clunk is normal and that its just the transmission "loading up". this same clunk is also happening on 2018 F150S as well, with the 6 speed transmission and the 10 speed transmissions. I am concerned that this issue is going to affect the long term safety of the vehicle, since metal striking metal is never a good thing when it comes to automobiles. Here is a link to the Ford F150 forums where multiple owners have reported the same issue on 2017 and 2018 F150's: https://www.F150forum.com/F118/single-clunk-when-starting-engine-383628/index7/ here are some video links I posted on youtube, the first is of a 2018 F150 4X4 I rented while on vacation May 2018, V8 10 speed transmission. The second video is of my truck making the same clunk, which can be heard from a distance (you might need to turn up the sound on this one). The 3rd video is my truck as well, note how the driveshaft moves on engine start. The 4th is my truck parked on an incline resting on the transmission. Note that the driveshaft doesn't move, but the clunk can still be heard. Https://youtu.be/uyiia29xt68 https://youtu.be/5fgkiolhceu https://youtu.be/pecoo6abv3A https://youtu.be/O8U0sdnags0
The vehicle has a very noticeable vibration at 45 mph coming from the rear end. The vehicle has been into the dealer 6 times now. The mechanic that went on a ride with me stated yes that he' agrees it's there but that there is no fix from Ford yet.
The contact owns a 2017 Ford F-150. Upon exiting the vehicle, while idling, the vehicle lunged in reverse at approximately 8-10 mph. A pedestrian was able to get into the vehicle and stop the acceleration. The vehicle was taken to hemborg Ford (1900 hammer ave, norco, ca), but it was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,500.
Vehicle lost all power while accelerating thru an intersection. The orange wrench illuminated on the dash with "check manual". I noticed the transmission not shifting down and up smoothly. It tried to start the truck off in 5th gear from a stop. After being shut down for an hour, the issue went away. Dealer scanned it this morning and said no code was stored.
2017 Ford F-150. Consumer writes in regards to roll pin safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Wind noise is heard coming from both front doors. Dealer claims this is a known issue with the new aluminum body but they don't have a fix. The 10 speed transmission shutters at random.
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V671000 (power train) and 17V526000 (seat belts). The contact was unable to get the recall completed due to an internal issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mcclary Ford Inc (1104 us hwy 72 E, athens, al) was contacted. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
With the vehicle in park, with the weight of the vehicle resting on the transmission's parking pawl, or resting on the parking brake, when the engine is started, there is an intermittent clunk that can be heard. It can vary from no clunk to a very loud clunk that can be heard from 40ft or more. This can happen when vehicle is hot, cold, driven short distances or long distances, on an incline or not. The 3 dealerships have reproduced the issue, but have called it normal or a characteristic. One dealership's service director says his demo vehicles make the same noise and that adding bigger tires and a lift kit made it worse. He also said and I quote "because its not abnormal, there is no fix". he stated that Ford techline says its normal as well. Videos I posted on youtube: Https://www.youtube.com/watch"V=affugorbwts 2017 F150 driveshaft clunking on engine start 3 level grade resting on brake https://www.youtube.com/watch?V=5fgkiolhceu 2017 F150 clunk can be heard 40 feet away on startup version 2 https://www.youtube.com/watch"V=O8U0sdnags0 2017 F150 driveshaft clunking on engine start 4 inclined resting on transmission in park
4500 miles on vehicle, never towed anything, only normal city/highway driving, no long trips ever taken. Was turning left at intersection and transmission seemed to slip, truck still made it through, I then noticed that a yellow "wrench" light came on, I assumed this was for my upcoming 5K mile oil change. I didn't think much of the "slip" and assumed it was an anomaly. I then got onto the highway and noticed the truck was behaving strangely, power was inconsistent, I attempted to put it into cruise control and it refused to activate. I got off of highway and turned left at an intersection, starting from a complete stop the truck lurched forward and then slipped out of gear and stalled out in the intersection. If a car was coming I would have easily been struck. I let it sit for a few seconds and then the transmission finally got into, and stayed in, first gear. At first it went into gear and then slipped out of gear. This "wrench" light was apparently a limp home mode, another complaint, besides the stalling, would be the fact that this little yellow wrench light does nothing to warn me that the truck is actually in an impaired state, a "limp" mode. I work in the aerospace industry and this would never be tolerated, a function that hampers the normal performance of your vehicle should be easy to recognize as a warning, a little yellow wrench looks like a service light.
Vehicle is presently out of service for it's 3rd repair attempt of the same transmission related non-conformity and has been so for greater than a cumulative 30 days as of 10/4/17. The same safety issues occurred under identical driving conditions multiple times while traveling on the highway. While in motion on the highway at approximately 65 mph the vehicle's 10 speed automatic transmission locked up in 7th gear. At the exact time this defect occurred the 'check engine' alarms and dashboard lights sounded. Thereafter, the vehicle was unable to downshift or upshift from 7th gear no matter what speed. Then vehicle engine stalled completely once maneuvered to an exit ramp and slowed to a point where 7th gear could no longer sustain forward operation. There is a documented 1st repair attempt appearing to be the identical issue but was made prior to my taking possession of the new vehicle. The second occurred on 8/29/17 at 427 miles on vehicle. And the 3rd on 9/14/17 and has been in service through present day. To date repair attempts have included in chronological order: Replacing "all 4 speed sensors to transmission and the transmission internal harness"; replacing "tcm - transmission control module"; and in progress (incomplete) replacing the tcm "harness". the first two repair attempts had zero positive effect on the safety related non-conformity, and the 3rd 'in-progress' still has yet to be completed past the 30 days out-of-service period.
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA campaign number: 17V053000 (power train, electrical system). The contact stated that the vehicle was taken to the dealer for the recall repair. After the vehicle was serviced, the contact was informed that the software was corrupted and the vehicle was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,801.
I have been driving for 56 years, when I get out of an automatic vehicle I put it in park even with the motor running. On 4/5, I parked my truck (city government vehicle) motor running, to put raingear in my personal vehicle. I placed the truck in park opened the driver's door, grabbed my jacket and walked to my personal vehicle (15 feet away) and placed the jacket inside. I then walked back to my city truck, opened the passenger door got my rain slicker from the floor board, carried the slicker to my personal car and put it inside. I walked back to the truck, shut the truck's passenger door, walked towards the back of the truck to get to the driver's side. The truck had been completely stationary to this point and at this moment drove itself forward into a parked vehicle in front of it. I was not in the vehicle. Damage to both vehicles was minor. The truck's gear shifter was in "D". a police report was made. One would naturally assume it was driver error and the vehicle was never in park. I too doubted myself until I discovered Ford's recall of 2017 F250 trucks. I make this complaint to you, the NHTSA. A coworker witnessed the entire incident and reported it to the police. The city truck was stationary for over a minute, and after repeated attempts from the exact location of the incident, I cannot leave the vehicle in drive without the truck moving forward...
A D V E R T I S E M E N T S
- Sutersville, PA, USA