This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford F-150. While driving 20 mph, the contact heard a loud abnormal rattling noise emerging from the rear of the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who informed the contact that the leaf springs were detached and caused the noise. An unknown local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that the vehicle was not covered under a recall or warranty. The contact was referred to NHTSA. The failure mileage was 42,000.
- Aiken, SC, USA
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- Aiken, SC, USA