This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2016 Ford F-150 with roughly 40,000 miles on it. My truck has been out of service since September 16th, with a steering issue. The electronic power assist steering (epas) went out on the truck driving home from costco that evening with my 3 year old son and girlfriend in the car, I attempted to take a right turn and the steering locked up on me, nearly causing us to crash. The next day I took it to bill brandt Ford in brentwood ca, but they wanted $170 just to diagnose it, so I declined the service because I have a friend that is a mechanic for tri delta transit and he was able to diagnose it for free. He found out it was the epas, and that I had to replace the whole rack and pinion, which is about a $1,300 part. This issue should not be happening on such a new vehicle, but since I am 4,000 miles over the bumper to bumper warranty I have no choice but to pay for the new part for my truck. The issue with Ford is, since the truck is so new there are no other companies carrying that part besides Ford at the moment. I called their parts service around September 20th to order the part but they stated it was on back order until October 9th and were not taking any orders. I patiently waited until October 9th and called back to order it and they said it has been pushed back to late October and to call back at the end of the month. This is a real big inconvience for me especially being employed and having a young child, I have been without a vehicle for almost a full month now. I've reached out to Ford and talked to their regional manager trying to explain the issue and if there was anything they could do for me, like a rental car or get the part asap for me, but she stated there was nothing they can do. After doing extensive research I have found out that this steering defect is a pretty common issue Ford F-150 owners are experiencing.
I have no power steering and a code for that. Also codes for hill decent, hill assist, traction control. Also cruise control does not work for does my radio source selection. As of now that is all that I have found not working. These problems all happened at the same time. Steering is almost impossible and is a big safety factor.
I took my truck to greenwood Ford in bowling green ky for a hillside assist error. While it was there, I was told the power steering failed & need a new electric power steering rack. There was no warning that the power steering was going to fail. Cost was $1650 the truck had 38500 miles
The contact owns a 2016 Ford F-150. While driving 65 mph, the contact noticed that the steering wheel became loose. The contact attempted to adjust the steering wheel, but the failure continued to worsen. The vehicle was taken to the dealer (cook Ford, 2600 palmer hwy, Texas city, tx 77590) where it was diagnosed that a bolt behind the steering wheel needed to be tightened. The manufacturer informed the contact that the vehicle was no longer under warranty and he would be responsible for the repair cost. The vehicle was not repaired. The failure mileage was 60,000.
My 2016 F-150 has intermittent steering and handling issues. I have had several instances of temporary loss of control on this vehicle. The most severe was when coming out of a gradual turn to the right at 65 mph. When bringing the truck back straight, I felt something slide in the front axle and it felt as if the right wheel was falling off. The steering felt as if it wasn't connected during this episode, and the truck did not respond to my steering inputs. I have had several other similar events happen at all speeds from 20 mph to 65 mph. The steering also pulls to the right after turns and intermittently loses power assist. Sometimes the steering wheel can barely be turned with enormous effort, other times it feels slack and loose. The vehicle has been in the shop for this unsafe steering as well as a grinding noise coming from the right front 4WD hub. Three unsucessful repair attempts were made for the right 4WD hub, but no mention of the steering safety check I requested several times was ever made. Furthermore, the dealer and manufacturer has been non responsive to my request to get a Ford rep involved to correctly fix my truck. I am uncertain whether the steering/ handling problem is caused by the defective 4WD hub or by the steering rack or column. Because I have experienced an increase in these steering events, and I deem the vehicle unsafe to drive, I have parked the truck since August 22nd.
At low speeds (15-30 miles per hour) the steering wheel grabs and locks up and you have to force it to turn by pushing the wheel harder. Jim click Ford determined the steering gear box needed to be replaced as they could not guarantee the steering would completely lock up.
My 2016 F-150 plarinum with adaptive cruise control, runs up behind vehicles on occasions then brakes hard. If the other vehicle is a semi, as you attempt to pass him with adaptive cruise on, the car brakes hard and slows down on occasions. In addition to this problem, on 5 different occasions when coming to a bend in the road, the steering gets very stiff as if the power steering is inoperative. The is very briefly before the steering returns to a very sensitive steering, also very brief. The vehicle at this point is in a under steer condition which it corrects itself. This has occurred at least 6 times. My selling Ford dealer has twice checked the programing with 0 results. No codes- no problems when they test drive it. The vehicle has 3550 miles and I'm getting scared to drive it. This first problem is identical to the 2015 Ford F-150 problem. According to my selling dealer, my vehicle which I purchased 2/19/16 was built towards the end of last year, but my dealer states this has no bearing on my alleged cruise problems. My selling dealer is two rivers Ford in mount juliet, Tennessee. An additional vehicle at their dealership has been reported by one of their salesmen to have the same problem to management, and the problem exists today is my understanding. The speed at which these problems arise is varied and on at least one occasion I was almost rear ended by a semi who was coming up behind me when the brakes applied themselves.
A D V E R T I S E M E N T S
- Antioch, CA, USA