This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford has issued a recall back in 2019 for faulty oil pans. My 2016 Ford F-150 has had 4 oil pan replacements and is needing a 5th. When running a carfax, the dealership that has completed the repairs is not reporting any of these issues. Jackson Ford in Decatur, il. The attached photo is from the truck sitting for 24 hours. When I logged onto the NHTSA website to see if maybe I could get another recall repair at a different dealership, no active recalls are out. I'd like to try just 1 more dealership to get this issue fixed.
When towing and coming to a stop my vehicle stalls and dies. It will not stay running. To keep it running I have to put in neutral and press the gas pedal to keep it running and then put into gear and take off. This is not safe. It is the 2.7L ecoboost. I took it to our local Ford where it happened to the tech that took my truck in for inspection and then they said the service tech could not replicate the issue. They charged me $130 diagnosis fee and said they couldn't find the issue and called for me to pick up my vehicle. This is happening all over the country and something needs to be done.
2016 F-150 3.5L 4X4 ecoboost with max towing package - vehicle suddenly and w/O warning caught fire and engulfed in flames within 10 minutes of hearing a humming sound and then seeing white or gray smoke. We were towing our 28 ft travel trailer for the first time in about 4-5 months, 30 minutes into the trip on a flat highway. Pulled over within 1 min of hearing the noise/ seeing smoke. Upon exiting, saw flames peeking out from under front of truck. Flames hit the cab within probably 3 mins later. We had towed a 28 ft travel trailer with this vehicle extensively and comfortably with few issues (except throttle body failure around 30K miles). Regular oil changes and maintenance. Full pa state inspection 3 months prior, oil change 2K miles prior. No outstanding recall work to our knowledge. No unusual handling, smells, leaking fluids that we noticed, or warning lights. Fire investigator's best guess was sudden transmission issue because it completely burned away but we'll unfortunately never really know.
- Collegeville, PA, USA
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Exiting from interstate speed, coming to a complete stop at light, truck shakes and stalls. Able to restart. No check engine light ever. Had left vehicle at dealer for 3-4 days with no issue found. Fuel tank level weather full or 1/4 full still occurs.
The contact owns a 2016 Ford F-150. The contact stated while driving at various speeds, he started to smell exhaust gases inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact stated while inspecting the vehicle, he noticed both manifold were fractured and leaking. The vehicle was taken to an independent mechanic and the contact was informed that both manifolds needed to be replaced. The contact called mike white Ford of coeur D'alene (315 w clayton ave, coeur D'alene, id 83815, (208) 664-9211) and informed the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.
Exhaust manifold stud bolt broken on rear of drivers side manifold. Makes a loud chirping noise when accelerating. Many other owners complaining about same issue on this eco boost 3.5L engine.
Truck will stall/shut off at a stop while towing. Red battery light will show on dashboard. Car will turn over then shut down again by itself within a few seconds. This happened 3 times at this point- once while in gas station in line to get gas (stationary) once at intersection (stationary at stop light), another time after stopping vehicle to get gas. At first event 30 minutes after it not working a jump started the vehicle successfully, at second instance jump would not start car, had to get towed, at third instance we were able to start vehicle by holding throttle down while putting in drive. Brought to Ford dealership- said nothing was wrong, would not work on truck, said no computer codes were found.
My 2016 Ford F-150, at around 68,000 miles, began to experienced power loss and a loud whistle or whining sound during acceleration, coming from the front left and right side of the engine. During acceleration, a high-pitched whine occurs and increases when revving the engine. Truck power loss was noticeable and boost declined, dropping to less than 25%. exhaust fumes were noticeable from inside the cab of the truck. Depaul Ford of albany, NY misdiagnosed it as a bad turbo with a stuck open wastegate and so we replaced the passenger side turbo, which did not fix the problem. The truck was brought to a highly recommended mechanic 'technician', matt, at miller's corners garage in albany, NY. He discovered the bolts and studs that hold the manifolds in place were severely rusted and the manifold was warped with significant air leak and blow by. There was a large black sooty streak on the manifold side where the turbo hooks up, where the blow-by was occurring. At a cost of $1100 the passenger side manifold, hardware and related components were replaced. The driver side manifold is not available from Ford until late December and still requires replacement. The vehicle has been well taken care of and is driven in upstate New York. It is rarely used for towing. It's absurd to think that a truck with such low mileage would have such a severe and expensive issue, significantly decreasing engine power, reducing the life of the engine and bringing fumes into the cab. This should be a recall issue.
The contact owns a 2016 Ford F-150. The contact stated that while driving 40 mph, the vehicle downshifted to first gear with the check engine warning light illuminated. The vehicle was restarted and drove as designed. The vehicle was taken to mac haik Ford (10333 katy fwy, houston, tx 77024, (713) 932-5000) where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 73,000.
The contact owns a 2016 Ford F-150. The contact stated that the vehicle stalled while idle at a traffic light. The contact shifted the vehicle into park and restarted the vehicle. The contact took the vehicle to sayville Ford (5686 sunrise hwy, sayville, NY 11782; (855) 561-1191) and repairs were made on the engine 8 times within a month however, the failure persisted. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 90,000.
When driving at highway speeds the vehicle feels like the timing is off. Hesitates as you roll at 50 or 60mph. Then when you exit freeway and are stopped at light the idle becomes rough and drops below 500rpm. Several times the engine stopped running while waiting for the light to turn green. The previous owner noticed it as well and she took it to the dealership to get checked. Dealer said there is no check engine light and no error code so can't fix it. I took it to another Ford dealer after purchase and they could not duplicate the issue even though I told them what to look for. Ford F150 owners board has list of many people with same issue with the 2014-2016 era trucks. Fixes from their post show replacement of 2 new cam phasers and new vct solenoids repairs the issue. Vct had locked up and allowed the cam to jump by two teeth. So vct failure was causing the timing to be off which is the effect I am experiencing at highway speeds and the stalling upon stopping at off ramp light is because the timing is off. Ford will not repair unless cel is on however. I told service team member my concern about taking a left turn across traffic and having the engine stall mid lane and getting T-boned.
My 2016 Ford F150 recently started whistling at the 2500rpm point from the front end of the my truck. I took it to the dealership expecting a vacuum hose issue and was told both exhaust manifolds had warped and broke off some of the mounting bolts. I was a bit shocked since the vehicle has 102,000 miles on it and it's not been abused in anyway. Unfortunately, the factory warranty runs out at 100,000 miles and on the hook for the cost of this $1600+ (so far) repair. After doing a little research on the internet it did not take me long to discover this is a very well known problem with the 3.5L ecoboost engine. There were a multitude of websites and youtube videos addressing this known problem with folks quite upset that an official recall has not been issued yet with a proper fix/replacement and reimburse the owners who have already paid for the fix. Seems like it's not a matter of if it's going to happen to your truck...but when. Very disappointing, especially when you hear how many known issues have already been reported. Exhaust fumes leaking from the engine and possibly into the cab...should take a high priority to resolve. Let's go Ford...make it right! thank you.
The engine had been dying at stop signs, red lights, and in parking lots up to this point (in drive or park) but ended up stalling eight or nine times on the interstate coming through atlanta rush hour traffic. This almost caused multiple accidents while I attempted to restart the vehicle without power steering and power brakes. The dealership has worked to repair the issue twice so far. I have made another appointment with the dealership and they plan to replace the vct solenoids next. Ford should admit this is a safety issue and initiate a recall to resolve this issue on all these vehicles before someone gets killed.
I was recently pulling a travel trailer down a mountain pass with my 2016 F150 with the 3.5L ecoboost engine. The vehicle went into limp mode losing power to the motor, the travel trailer started 'fish tailing'!! the 2 vehicles behind me locked up their brakes (could visibly see smoke), the third vehicle was slower to react and pulled out and passed all 3 of us narrowly avoiding a head on collision! I took the truck to the service shop and it was determined to be the throttle body and it was replaced....for the 4th time in 94,000 miles!!! the previous 2 times this happened to me the same problem occurred (vehicle went into limp mode), but those times I was driving 75mph down a 5 lane freeway and had to crossover 5 lanes of traffic with no power to my engine! vehicles swerving everywhere, people locking up their brakes....minor miracle there were no accidents. I've filed complaints to Ford on each occasion and they've done nothing about it! it's a common, well known problem that Ford is aware of and somebody is eventually going to die because of this issue! asking for help!
On 9/6/2020, while driving approx 60mph on hwy 128 between jal and carlsbad nm, the brake pedal on my 2016 Ford F150 lariat went to the floor and I had no brakes. A message on my dash came up saying to add brake fluid and I did. I took my truck to the nearest dealership, carslbad Ford Lincoln. The master cylinder and booster had a recall and was replaced, but the brake fluid that leaked into the engine was never addressed by the service and repair center. As a result, I now have over $6,000 worth of collateral damage to my engine that the dealership is refusing to fix because I'm being blamed for the damages for adding brake fluid to the resevoir. It's beyond obvious that the only way any brake fluid leaked into the engine was due to the damaged manufacturer part(s), the master cylinder and the booster, that were not only damaged but in recall status - recall# 20S31. The GM and service manager of the carslbad Ford Lincoln dealership have the power, the support and backing of a behemoth. They have the full support of the great american auto giant Ford Motor Company and I have 100% nothing and nobody! there has to be some law or some thing to protect your everyday innocent tax paying american citizen from being taken advantage of by people who work for these powerful entites and/or companies. I'm writing this complaint on 9/27 and they've had my truck since 9/12; just over two weeks. I'm issuing this complaint because I literally cannot pay for the $6,212 worth of repairs that Ford Motor Co is accountable and responsible for. Also, with (2) blown turbo chargers, tube asy, converter asy, sensors etc which all need to be replaced; my truck is not safe for me to drive and other citizens communting with or without their families on american highways shouldn't be subjected to this unsafe vehicle being on the road.
The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 30-40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Additionally, the failure recurred while stopped at a traffic light with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: P0012 (intake (a) camshaft position timing -over- retarded (bank 1). The vehicle was not repaired. Neither the dealer nor the manufacturer were contacted or informed of the failure. The approximate failure mileage was 59,000.
Vehicle suddenly lost power while driving both from a stop and at highway speeds. I shut off vehicle and restarted it which seemed to temporarily solve the problem only to have it reoccur days later. Engine code registered on the dash display. Code was retrieved (P2112) which correlates to a faulty throttle body. Ford has acknowledged this problem with an extended warranty replacement, but my local dealership will not replace the throttle body, so I was forced to replace it myself and pay for the faulty part. My vehicle had less than 36,000 miles at the time of this incident. When the vehicle loses power in traffic, it is definitely a life, health, safety issue. There are numerous examples that can be found on the internet of this defective part/throttle body on various Ford vehicles. I feel that Ford should initiate a recall for obvious safety reasons. Ford has put out various tsb's regarding this documented problem.
A D V E R T I S E M E N T S
- Decatur, IL, USA