This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just bought our truck 3 weeks ago and the rear-camera went out. Frought it into the dealer and they found that the camera harness was chewed by a rodent and had to replace the harness. Per messages off the website, found that all wire harnesses in Ford trucks and other vehicles, have a soy coating on them that attracts rodents. If this is happening to all vehicles now of days, they better find a different way to coat wires in all vehicles. Major problem and very costly. It will run us $1800 for the fix and its a brand new truck.
Today when I turned on the rear window defogger in my 2012 Ford F150 the indicator light did not come on. After three or four tries it came on. Within minutes I heard a pop and the glass on passenger side of the rear slider popped. The glass is in tact but broken.
The contact owns a 2015 Ford F-150. While the vehicle was stationary, fumes entered the cabin of the vehicle from the air conditioning system. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 17,000. Updated 01/05/2017
The contact owned a 2016 Ford F-150. The driver was alerted to an abnormal burning odor. Upon inspection, the driver observed flames coming from the fuse box of the vehicle. Minutes later, the vehicle was engulfed in flames. The fire department extinguished the fire and a police report was filed. The vehicle was destroyed and towed to the salvage yard. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.
2016 Ford F-150 2.7L ecoboost model with only 3,928 miles. This is the third time engine has cut off on me while driving/accelerating! was taking a left turn from side road onto main road. While accelerating in the turn, engine started stuttering a few times (rpms would dip) and then it stalled out. Luckily I was able to complete my left hand turn without getting hitting by oncoming traffic and was able to pull over immediately. This time around the engine would not restart. Had to call Ford's roadside assistance to get towed to nearest dealership. The last two instances the dealer could not pull a code or diagnose what was wrong so nothing was done. This time the dealership has a dead truck on arrival so they can't tell me that there is nothing wrong with it (service and diagnostics has yet to be completed at the time of this writing). I have been in touch with Ford regional rep regarding my cases and I am told they cannot do anything until the dealer can diagnose what the root cause is. Obviously something is wrong. There are dozens of other complaints of engine stalling while driving.
- Sterling, VA, USA
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Vehicle looses power without warning during routine driving and cannot be recovered. Warnings on dashboard display show "service advancetrac" and "hill start assist" along with all engine warning lights. Pressing down on gas pedal does nothing, must pull over and turn off ignition and turn back on to restore power. Happens numerous times and randomly. Occurred when driving on highway at 70mph and while on side streets at 45mph. Below is a link to video of the behavior. Vehicle is 2016 Ford F150 purchased brand new with no previous issues and 7700 miles. Https://1drv.ms/F/S!ahzq4P0K1fqii7U1moy63ityroiqfg
Was stopped at red light in greensboro nc. Light turned green and I started to drive straight through the intersection when there was a complete loss of throttle response. I had to finish going through the intersection by momentum of the vehicle and gravity since there was no power. Fortunately there was no one else at the intersection or I'm sure I would have been hit. Was told by local Ford dealer, green Ford, problem was a defective "throttle body". 2nd Ford vehicle I have been in, in less than a month, that this has happened (2015 F150-same defect - throttle body). Huge concern for safety of those of us who drive Ford.
On multiple occasions the power steering, turn signals, 4X4, and lights went out. The dealer has been unable to solve the problem after multiple service visits. They told me to wait till it goes out again. Most of the time, when the electrical system goes out, it is when I first start the car. One time, the system went out while I was merging into traffic and I nearly wrecked the vehicle.
Driving down the highway, doing about 60 to 65 mph, noticed that I was slowing down slightly, went to give it more gas, looked down at the dashboard and realized that the engine wasn't on (no rpms on tachometer). The screen on the dashboard had a service warning for the parking brake with a lightning bolt idiot light on (not sure what it was, didn't get the chance to look in the manual). I don't know if the power steering/brakes went out, since I was moving fast enough to steer fairly easily, and I'm strong enough to press a brake pedal. After I got it pulled over, I put it in park, tried to start it again, wasn't able to. Called roadside assistance, got a tow truck. Notice the screen that has stuff like clock, temp, date, media info was stuck at the time it shutoff. No other electrical systems seemed to work, I.e. power windows, emergency flashers, ignition. Was also locked in park, couldn't get it into neutral for the tow truck. After it got onto the tow truck, the exterior lights flashed while driving to the dealership to service it, got to dealer and when it came time to get it off the truck, it started right back up again, didn't appear to have any service messages show up. Brand new truck, about 1100 miles on it, no accidents, no off-roading, haven't even changed the oil yet, haven't touched anything under the hood besides the oil dipstick. At the dealership, nothing seemed to be loose under the hood (electrical wise). Attached is a picture similar to what I saw (again, 65 on the highway, not really an ideal time for documentation).
A D V E R T I S E M E N T S
- Cottage Grove, MN, USA