This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had a fire start in the rear seat area while the truck was warming up in the remote start mode. The remote start was factory installed by Ford. The truck was declared a total loss
Back in November 2018 I had my first fault. My brake fluid low sensor came on. It was intermittent at for about 10 miles and than went away. Did not another issue until mid December. The light cam back on and over the course of the day, it did not go off. I then disconnected the the sensor so that I did not have to continuously have to listen to the dinging all the time. I also made an appointment with a dealership to fix the problem. They checked the codes and found nothing. Kept it for twos and returned it saying they can not find a problem and to bring it back when the problem come back. Yesterday, the light came back on intermittent and I got some video of it this time. It only acted up for a short time before going away again. This morning I went to use the truck and and used the remote start to start it. It ran for about 5 mins or so and I got in and turned the key on and put it on reverse. Then all [xxx] broke lose. Had all kinds of errors come on. Had parking brake not released, service engine, check service manual, dim lights, brake fluid low, parking brake on. The gas pedal does not seem to work. The engine revved to 3000 RPM be itself and only moved like it was in ideal. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have had my truck to dealer for many multiple issues involving electrical since approximately 6600 miles beginning with shaking when I slowed down without utilizing brakes. Since then I've been at the dealer with many electrical issues where truck would not accelerate and all lights would illuminate. This has been ongoing and very unsafe. When I would attempt to make a left hand turn I would proceed to cross opposing lanes and vehicle would feel like it was in neutral and almost was struck on numerous occasions. Vehicle has also over accelerated very early in ownership. Most recently and I picked up my truck and a week later same problem. I have had my truck at the dealership with electrical problems that create a great danger to myself as well as other motorists. Certainly I cannot be the only person who literally as of the first week of December 2015 received my ordered truck and now after 3 years has had so many close calls when operating the vehicle. All times the vehicle was operational and runs very rough prior to happening. I have been driving down the street and video the trucks camera and other items going on and off during operation. The truck has sever electrical deficiencies and the engine has severe response issues that puts my life. My passengers lives and the other motorist at great risk of injury or death. I am unable to supply all the dates in the one space provided. But have all video and paperwork from all the times and dates from dealership.
The complete instrument panel went out. The only thing that worked were the head lights and tail lights the dealer fixed it but don't know what caused it. On a highway about 40 mph
Fire and lots of smoke inside my truck when I used my remote start inside my garage...dropped back seat, pulled carpet back and witness and recorded a burnt wire hanging down across rear window that kept burning and never stopped/popped a fuse or relay until I shut down the remote start. Ford dealership said it was the rear defroster that automatically turns on when using remote start...replaced entire back window and wire harness split cost with Ford not under warranty '.
- Tucson, AZ, USA
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I was driving and there was the smell of burning electronics and my truck cabin filled with smoke. I pulled over, and saw the defroster on the rear window was smoking. I exited the vehicle, opened my doors to let the smoke out, and all of a sudden I heard an explosion like a gun shot and the rear glass glass shattered.
Purchased used 2016 F-150 in Oct 2017. Shortly after purchase tailgate would randomly open while vehicle was in motion. Power tailgate would also open when key fob was used to lock vehicle. Tail lights would also illuminate brightly as if brakes were applied when they were not when vehicle was in motion. Other times tail lights would flicker on and off when vehicle was in motion. When computer was scanned no trouble codes were found. Eventually after several trips to BMW dealership in spokane wa where vehicle was purchased vehicle was taken to wendle Ford in spokane wa. At wendle Ford technicians found extremely frayed wiring harness in area at rear of truck where bed and frame meet. Wendle tech's said that they had never seen this type of damage / defect before, and when checking with Ford corporate there were no service bulletins reference this type of problem. This description of events was prompted after reading a news report of Ford Super Duty trucks exhibiting tail gate openings while vehicle in motion. All service notes and documentation can be obtained through wendle Ford, spokane
Moments after turning on my car and the heater, my kids started complaining of a strong burning smell. We drove the 5 minutes to school, then I drove 5 minutes home. By the time I arrived home, my back window was cracked and starting to break and there was a very strong burning smell. You could also hear a crackling sound near the back window. This was when the vehicle was stationary.
Driving on hwy at 70 mph using adaptive cruise control all of a sudden it applied the brakes. Few days later it did again on hwy nothing around me. Stopped using it after second time. Lucky no one was behind me. Then after I got to my disination the next morning stater my truck first I noticed no power to the front driver & passanger windows then no A/C / climate control, no mirror control so started driving it then noticed tire warning light on but wouldn't show the tire pressures looked at tires and looked like they where fine. When leaving store was backing up and almost hit a car my warning sensor didn't go off now I noticed that all of my safety devices on this truck was not working. Now I'm wondering if my airbags are active. Drove back home from Virginia to Tennessee about 6 hr drive very carfuly. Next day straight to Ford dealer and is still there as I'm writing this. Very unsafe to drive. Did notice on the adaptive cruise control issue there was a recall on the 2015 models but didn't see any on the 2016.
The contact owns a 2016 Ford F-150. While driving approximately 25 mph, the vehicle stalled. The contact stated that several unknown warning indicators illuminated prior to the stalling. The contact was able to stop the vehicle, place the vehicle in park, and restart the vehicle; however, the failure recurred three times. The vehicle was towed to duvall Chevrolet (464 us-441, clayton, ga 30525, (877) 818-7723) to be diagnosed and repaired. The contact stated that the vehicle was repaired, but he was not provided with the results of the diagnostic test. The manufacturer was not contacted. The approximate failure mileage was 30,000.
Horn not working. I purchased a brand new 2016 Ford F-150 in 2016. I am the first and only owner and I noticed 2 days ago my horn all of a sudden stopped working when I press on the horn but it will sound when I hit my alarm button on my key fob. The vehicle has not been in any accidents, I checked all the fuses and they are working and have a current running through them. After some research (within google and F-150 forums) a lot of people are having issues with this and having to replace their clock springs.
In about January of 2017, while still under warranty, my truck started experiencing irregular function of the sync III system. In about March of 2017 the system stopped functioning properly at any time. At that time it had about 37,000 miles on it. By the time I could get it to the Ford dealer it had about 39,000 miles. Ford denied any obligation to repair. Some of the major reasons I purchased the vehicle were to abilities of the sync III system such as: (1) the gps map system and the ability to input destinations and receive driving instructions, (2) the hands free blue tooth telephone connections, (3) the backup camera, and the touch screen menu. All of these were important safety features. None of them work and Ford wanted $1,500 to replace the "apim" module, which purportedly would make it work again. In addition, while backing in to a parking place, in about November of 2017, I could not see a pole set in concrete because of malfunction of the camera, and backed into it, damaging my bumper to the tune of about $1,200 replacement cost. Worse yet, that could have been a child or other person. Occasionally the backup camera works, but stays on while driving down the street.
While driving truck loses power and the hilside assist error comes on. You can't press the gas to go you have to coast and pull over and turn the truck on an off for it to start and work again. Happens while you are driving. Very dangerous. I am told it is a bad throttle body
The contact owns a 2016 Ford F-150. While driving 80 mph, the check engine warning indicator illuminated and there were abnormal roaring and knocking sounds coming from the engine. The vehicle was taken to highway Ford (18982 johnnie B hall memorial hwy, deridder, la 70634, (337) 462-5497) where it was diagnosed that there was a loose electrical connector in the engine compartment that was not seated correctly. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
It's happened 9 or 10 times in two years... try to start it - nothing...try again-still completely dead. Sit back wondering what I'm going to do, and the truck will start all by itself while I'm not touching anything. Have spoken to numerous mechanics none have heard of it before.
I have a 2016 F150 with issues similar to NHTSA complaint id# 10127407. The problems are not intermittent, the part has failed & is not available from Ford at this time. The air conditioning quits completely & you cannot run the fan at all. You cannot roll down any windows in the vehicle & the vehicle gets well over 90 degrees inside while driving. This is a huge safety issue because when this doesn't work it also disables the airbags of the vehicle, cross traffic alert as well as tire pressure monitor failure along with other safety features. The seats no longer retract or move forward when the vehicle is started/shutoff. The key fob intermittently will not lock the doors of the vehicle & the alert on the truck says key not found. With the warm temperatures and no way to roll down the windows or turn on the ac or a blower fan makes this vehicle extremely unsafe to operate.
The vehicle has failed electronically on several instances. Generally the center control panel will not come on which means the radio does not work. Other times the fan blower will also not come. In the worst instance, none of the lights will come on nor the instrument panel to be able to know how fast I am driving, temperature, alerts, or anything that needs power other than to start/drive the truck. I also noted when I shifted gears on the transmission, it did not indicate what gear/driving mode the vehicle was actually in. This has occurred on no less than a half down instances. The dealer has not been able to replicate the issue as it is intermittent since I purchased the vehicle brand new off the lot. It has not occurred after everything is already operational while driving, only at startup/ignition point. I have attempted to reset it multiple times by turning the vehicle off/on and removing the key from the ignition but it does not seem to solve the problem as it randomly comes about and then randomly goes away. It does not appear to be affected by bumps (loose wire) or even tapping the dash to see if anything changes. I have also pulled the main fuses that control these areas and found no problems with the fuses. Resetting the entire system did not also have an affect by disconnecting the battery but did work in one instance however it did not in others.
While traveling on interstate at a speed of 80 mph, my 2016 F-150 eco boost with 50,000 miles went into limp mode due to a faulty electronic throttle body causing me to lose the ability to accelerate and worrying for my family's life as I was decelerating on a busy 4 lane freeway trying to find a way to pull over without being smashed.
When driving the vehicle on freeways with adaptive cruise control enabled, if the vehicle approaches a vehicle in an adjacent lane (typically a larger vehicle like a truck with a trailer, semi, or tanker) the collision aid activates and heavily applies the brakes. If someone is following close behind me, as has happened in at least 4 instances, the individual will need to stop and make an emergency maneuver to avoid colliding. In both cases, the braking only lasted momentarily but was enough to reduce the vehicles speed 20-30 mph during that time. The vehicle has been inspected by Ford but they have said that there is nothing that they can do. For the time being, we keep this feature disabled until Ford can get this issue resolved. There have been recalls for previous years but ours is not included. Because of this Ford has said there's nothing they can do on multiple attempts to get the problem resolved.
A D V E R T I S E M E N T S
- Middletown, NY, USA