This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was started and sitting in our home driveway. Before backing out of the driveway, I smelled smoke and noticed smoke coming from behind the rear passenger seat. I turned off the vehicle and lowered the rear passenger seat to investigate. The smoke was coming from the box in the lower left corner of the back glass. Seconds later, a loud explosion from the box and the back glass shattered with the exception of the center sliding portion.
Purchased truck July 2016, in Dec 15, 2018 at 39,637 mile the alternator failed. Had to have new alternator and battery cable installed at the cost of $800 not covered by warranty of by Ford. On June 11, 2020 alternator again failed and has to be replaced, Ford service quoting cost of repair to be $1000 again not covered by warranty or Ford. These F150 have some type of electrical system failure that Ford is not addressing and costing consumers thousands of dollars.
Driving eastbound on I-10 at 75 -80 mph, on a mountain, suddenly advanctrac fault warning and engine power lost. Vehicle entered limp mode. I was forced to 'limp' on the shoulder to reach a safe area to stop with cell service and wait for a tow truck. This was a very dangerous situation. Semi traffic at high speeds were blowing past very little shoulder space to navigate. At each guard rail I was forced to stop - wait for a break in traffic- restart and pray for enough momentum to get around the area. I finally limped into wilcox AZ and contacted Ford roadside assistance. The vehicle was towed 74 miles to smith Ford in lordsburg nm $280. Fra advised that due to covid 19 no personal transportation is available. No alternate transportation is available in wilcox AZ. Smith Ford service does not open until Monday. Another roadside service $205 put computer on it. Code P2112 throttle actuator 'a' control system stuck closed. Pyramid roadside service found damaged wiring behind accelerator pedal and loose pedal. I had to walk alone in the desert to find a hotel. I eventually walked another 2 miles pulling a suitcase to a grayhound station to phoenix Sunday (274 miles).I will contact dealer tomorrow.Ford has been aware customer satisfaction program to replace defective etb 2015 & 2016 F150. I purchased May 5, 2019 and was not made aware of potentially dangerous situation. No recall was issued for this dangerous defect. Not only could I have been seriously injured on the interstate, I was put in very high risk situations both due to covid 19 high risk in this part of the country but also my personal safety being alone without transportation in an area with limited resources. Thus far I am out of pocket $800 and do not know what additional expenses I may incur until my truck is repaired. I live in papillion, ne and have a long way to go to get back home.
The locks on my truck froze in winter and as my wife was goin down interstate the door came open and I've went to the dealership where I got it nd they refuse ta fix my recalls and told me it would be 4 days without a vehicle and I'm active military and can not go without a vehicle they offered no car ta me and we're rude and not willing ta show me which of the 10 recalls on my truck if any had been fixed. I just bought this truck in 2019 and am having nuthin but issues and I believe it ta be a lemon and the dealer is of no help.
When I got off work got into my vehicle after a rainy day water poured out from my control panel on the ceiling of my truck. This the second time it's done it. Water comes out of the buttons used to control the rear window button also from the passenger side handle used to help upon entry to the vehicle. The vehicle was stationary for 10 hours and rain was happening all day. When I got in my vehicle the interior was dry but as soon as I turned right water began to pour from the control panel on the ceiling.
- Richlands, NC, USA
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I have a 2016 F150 lariat. While stationary and in motion my rear blindspot spot moduale keeps showing on my dash covering my sperdometer. When this happens I lose my heat, airbags, gps, front power windows, power mirrors and power seats. I've been checking online of this problem and sounds quite common. This was happening about 3 times a day for about 2 weeks and now it stays to where its constant. Seeing this is on going with these vehicles I think the dealerships should be reliable to fix this expensive ongoing problem. The Ford dealership in utica, NY wants $1500 dollars to fix this problem.
Faulty instrument cluster with less than 60,000 miles. Started the vehicle up, and all gauges and lights failed to illuminate. Took to dealership, diagnosed as bad cluster. A recall affected 2017 models for this same exact issue, yet my 2016 which was produced 2 months before the models affected by the recall is not covered. (NHTSA campaign # 17V053000) Ford Motor Company has refused to help in the matter and suggested I file a complaint here.
I was driving my 2016 Ford F150 North on payment, the outside temperature was around 35. I had recently turn my rear defroster on so it was on for about five minutes prior to the rear glass shattering. I was driving around 35 mph when I heard something pop and a burning smell coming from the rear of my pickup at first I thought it was a gun shot but it turns out the rear glass had shattered. The only thing that could've caused it is the rear defroster. Replacement of the rear window and installation will cost $623.22.
Remote start was activated with my truck backed into my driveway up to my garage. After several minutes I came out to my truck and observed the rear windshield to be shattered and glass all over my child's car seat. After closer inspection, the area around where the defrost wire connects to glass had a obvious burn pattern and glass was spider webbed out from that location. Ford would not stand behind their failed parts and would not repair.
Radio goes blank screen may go 30 miles before comes back.when comes back clock is still right time, programmed station still there had it to Ford dealership they says shows low voltage the truck has 9.000 miles just turn 3 years old 1/31/20 still suppose to under warranty he asked me if I had extended told him no had 3 more days after today been in dealer 2 times they say I need to drive more I know where they get low voltage sets in garage month or more and battery goes down done several times talked service department they told me to 1 or 2 amp charger on plugged in when goes to set for while I spent 60 years working on vehicle is not voltage I believe it a bad ground or bad connection also lights on heater controls goes dim some times then they come what upsets me they charged me $45.plus for checking car when it should not be under warranty
Electric tailgate release opens on its own, without any input from operator. Can be parked, or in motion, driving forward or reverse. Happens randomly.
On 1/16/2020. I used my remote starter to start the 2016 Ford F-150 3 minutes later I went out and smelled electrical wiring. I shut off the truck to look around. I then started the truck back up as soon as I did that the back window blew out.. called safelite to replace it them on 1/21/20 they replaced it. Then when starting the truck at the safelite shop it blew out again. Called Ford dealerships and none of them heard of it doing it.
I was completing a 3 hour drive of approximately 120 miles (I had less than 5 miles to go till I arrived at my destination) when my sensors started lighting up my message board and dash system. I was in the left turn lane to enter the on-ramp to US65 South when this happened so I pulled off to the shoulder to investigate. I had just put my truck in park when a car pulled up and said that my engine was on fire. When I got out to look, the fire was rolling out from under the drivers side wheel well. As well, there was either a fluid or melted plastic dripping down to the asphalt that was also on fire. The fire appeared to put itself out, for the most part, prior to the fire company arriving within the next 10 minutes. I had, what I believed to be at the time, recall work done by mike raisor Ford in lafayette, in, less than 1 year ago. In that recall work, I thought the block heater was disconnected so as to prevent an engine fire such as this. Now, I am having doubts as to whether this was completely disconnected. NHTSA campaign number is 18V894000 and Ford recall number is 18S45.
The tailgate opens on its own randomly while parked and when moving. This first started happening in the fall of 2018 and I still on going and happen to me again this weekend 1/14/2020 Ford had issued a recall for this issue on 2017 and newer trucks but mine is not listed in the recall. How do I get it added to the recall to fix this safety problem. The recall covers F-250, F-350 and F-450 trucks from the 2017 through 2019 model years. All the trucks have electric tailgate latch release switches in the tailgate handle. Ford says water can get into the electrical wiring and cause a short circuit, activating the switches and releasing the latches. That could allow loose cargo to fall onto the road.
I experienced an electrical failure that was intermittent at first but became worst over time. With this failure I would lose steering and vehicle advance track as well as ABS brake function. When electrical power was lost the electrical power steering would stop functioning causing complete lose of steering. This caused me to cross into oncoming traffic, luckily there was no one in the oncoming lane. The dealer found a wire going to the alternator that had worn through causing an over voltage condition. This caused many of the systems, including steering, to shut down. In my research this is not the only occurrence of this issue. My vehicle has 42,000 miles on it. I would guess this will become a much more common issue with time.
While exiting the interstate, making a hard swooping left hand turn, make truck shutdown completely. At approximately 40mph and turning, I suddenly had to fight the lack of power steering. As soon as I felt it stop it powered back up. This issue continued intermittently until I was able to safely come to a stop.
Driving down the road we smelled smoke and my back sliding window shattered and blew out. Took it to the dealership and they wouldn't give a complete estimate. Called Ford Corp and of course they are dragging their feet. The rear defrost wasn't even activated at the time that it shorted out. I have researched the problem and it has been a major issue with Ford for years.
The contact owns a 2016 Ford F-150. When the contact attempted to roll down the front passenger and driver side windows, the windows would suddenly go up. The contact called koons Ford of baltimore (located at 6970 security blvd, windsor mill, md 21244, 410-298-3800), but the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was not contacted. The approximate failure mileage was 33,000. The VIN was unknown.
Loaded up my 6 year old son and 3 year old daughter in carseats in the rear of a 4 door F150. Started vehicle turned on rear defrost. Within 30 seconds, the rear corner behind my child's seat started to smoke. 30 seconds more and the entire back window shattered. Not only was this very dangerous with two young children in the back seat, it was very traumatic for them
Purchased-new 2016 F-150 center rear window defogger quit working at approximately 13,380 miles and 37 months since purchase. Purchased the Ford premium care warranty which specific lists "heated backglass (electrical only - not broken or damaged glass) as a covered item. Rear window glass is not broken or damaged, but Ford still refused to cover under warranty. Incident submitted to provide for further documentation of existing F-150 issue.
A D V E R T I S E M E N T S
- Bella Vista, AR, USA