This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford F-150. While driving 40 mph, the brake pedal traveled to the floor when the brake pedal was depressed. The contact released the brake pedal; however, the brake pedal traveled to the floor again. The contact pulled off the road in order to decelerate and then applied the emergency brake. The vehicle was towed to fairway Ford of evans (4333 Washington road, evans, ga 30809; 706-854-9200) where it was diagnosed that the brake master cylinder failed and needed to be replaced. The vehicle was repaired; however, the contact had to depress the brake pedal to the floorboard to completely stop the vehicle, regardless of speed. The contact informed the same dealer of the failure and was advised to contact the manufacturer. The manufacturer was made aware of the failure and opened case number: Cas/13380795; however, the matter was still being resolved. The approximate failure mileage was 9,800.
The contact owns a 2016 Ford F-150. While driving 70 mph, the brakes failed, but were able to function slightly. The contact pulled the vehicle over to the side of the road and drove with partial braking ability. The contact drove to the dealer (sanderson Ford, 6400 N 51st ave, glendale, AZ 85301) where it was not diagnosed; however, the dealer roughly informed the contact that the master cylinder of the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. A case number was not provided. The approximate failure mileage was 47,000. The VIN was not available.
While driving on rural Maryland road, complete loss of brakes without warning other than "low brake fluid" warning less than two minutes beforehand. No accident, fortunately. I understand that this is a known issue and that Ford has not issued a recall for this extremely dangerous defect. Dealer has said that it will rebuild master brake cylinder and brake booster, using manufacturer original equipment but cannot state reason or cause for failure, nor provide any assurance that failure will not recur. Please compel a recall, if that is within NHTSA power.
Driving at 65mph, all of a sudden said brake fluid out, emergency brake was not on, said it was, pulled to side of highway, tested emergency brake, not engaged, had to push brake pedal all the way to floorboard, coasted to dealer nearby. Dealer has said, complete failure of master cylinder and brake line leak
On 8-19-17 truck was moving at about 30 mph on a street, went to stop at a stop sign, brake pedal went all the way to the floor, truck would not stop. Released brakes, and tried again, this time pumping the brake pedal. Truck stopped this time. Continued on, brakes felt spongy but would stop and started feeling normal again. On 8-26-17 same scenario occurred. Dropped truck off at Ford dealership on 8-28-17. As of 8-31-17 dealership has not duplicated problem, found any fluid leaks and has not solved problem. Just a side note. My brother in-law has the same exact truck and experienced the same situation about a year ago. At that time the dealership replaced the master cylinder and has seemed to solve his problem. I have also googled this problem and it seems to be a problem with other owners. Some have had the master cylinder replaced. I suggested this to the service writer at the dealership, service writer has declined to replace master cylinder since they can not duplicate problem or find any leaks.
- Lawrenceville, GA, USA
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Just over 21000 miles on my 2016 F150. While pulling into a parking spot right after getting my truck washed, the engine revved and I had no brakes. Pushed brakes all the way to the floor again and again to no avail. Truck jumped the curb and smashed into the wall. Crash warning lights/ alarm did not go on and the airbag did not deploy, though the airbag light came on. Truck filled with smoke...but cleared out relatively quickly. Brakes seemed fine after that....in the shop now...see what Ford has to say.
As a Ford owner why was I not notified of possible brake issues with my F150? I was driving home from the airport on Sunday morning on the freeway when a light came on about brake fluid. I tested my brakes. They worked. I continued cautiously to my exit. For whatever reason (grace of god) I took my foot off the gas when I got off on the off the exit. As I neared the stop light and applied the brake, I found I didnt have any!!!! the E brake barely stopped me. Had I not decelerated when I did I would not have been able to stop! I could've been killed!!! when I called Ford they never mentioned any issues!!! I pull a travel trailer and had a trip planned this upcoming week. Had this happened then the outcome could've been horrific! how can I trust that once the vehicle is fixed it is safe" im afraid to take my grand kids in my car! how can I trust Ford when they weren't up front about the situation to begin with. Do we wait for fatalities before we do something? what's my recourse" I have always been a strong Ford supporter (my mom retired from Ford) but am extremely disappointed by Ford and by any and all agencies that govern notifications of such issues. I should not have to be web surfing to find out that there are issues. I have a brand new rig for a reason and am paying for it with the expectation that I can feel safe in my rig!
The truck just turned 10,000 and now the brake pedal has gone very soft and it requires pushing the pedal to the floor to get the brakes to activate. Gentle driving, regular service, not a fluid issue. This truck has the 2.7 ecoboost engine.
After owning this vehicle for 1 month, the breaks failed on me while I attempted to stop at a stop sign before pulling out onto a highway. The break pedal went straight to the floor and I rolled out into traffic instead of stopping. This is my main family vehicle, it is what I drive my 2, 3-year old children in 99% of the time. I looked for a recall status and found multiple complaints of this issue online, but no recall being issued. I am terrified to use the vehicle now and I am now stuck with it for a minimum of the next 6yrs till it's paid off. If this had happened while I was on a family vacation towing a 6000 pound trailer (what this vehicle is intend for in my family) my family could have been seriously injured or died! now I'm stuck with a $35K vehicle, not feeling safe taking our family vacations and my $17K camper just sits here unused because I don't have a safe vehicale to use for towing.
The contact owns a 2016 Ford F-150. While driving 60 mph, the vehicle stalled without warning, completely lost power, and had very limited braking functionality. The contact was able to stop and restart the vehicle. Ford of monroeville, Alabama was made aware of the failure and replaced the ABS and brake sensors, and reprogrammed the vehicle; however, the failure recurred at least seven times. The manufacturer was made aware of the issue and provided case number: Cas-12779235. The failure mileage was 8,558.
2016 F-150 platinum with 20K miles just had "low brake fluid" notice come on as I started pulling out of parking lot that was downhill and realized I had no brakes when the pedal went to the floor. I quickly used emergency brake to stop the truck and pull back into parking space. Pulled up the hood to find the reservoir was low. Pulled up good ol google and what do you know... its a common problem with the master cylinder. Glad I wasn't driving with my kids towing the boat going downhill. Off for repair.
The contact owns a 2016 Ford F-150. While operating the vehicle, an audible alarm was suddenly activated and a message reading "low brake fluid" displayed. Moments later, while attempting to stop the vehicle, the brake pedal extended to the floor and the vehicle would not immediately stop. The vehicle was taken to the dealer (chestatee Ford located in dahlonega, Georgia). The mechanic diagnosed that the master cylinder and cv boot were both faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 45,000.
The contact owns a 2016 Ford F-150. While driving at any speed, the vehicle made noises from the engine and transmission areas. The contact stated that the vehicle consumed too much fuel and the air conditioning blew hot air. Also, the oil low pressure warning indicator illuminated and flashed off and on. The contact also stated that the brakes squeaked and the front passenger side tire deflated. The vehicle was taken to the dealer (koons Ford in sterling, va) for diagnostic testing. The dealer found nothing wrong with the vehicle; however, the failures recurred several times. The contact stated that the vehicle was taken to the same dealer several times and, during one of the visits, the engine was replaced without the contact's consent. The manufacturer was made aware of the failures and did not assist. The vehicle was not completely repaired. The failure mileage was approximately 40.
Backed out driveway and had no brakes (pushed on peddle all the way and went to floor. Vehicle didn't slow) had brakes day before and no warning, nor fluid anywhere. Reservoir was visibly well below minimum. Looking back, I did smell hydraulic oil night before when I pulled in garage. Dealer said fluid leaked into powerbooster
The contact owns a 2016 Ford F-150. The contact stated that while driving down a hill, the brake pedal went to the floorboard, failed to stop the vehicle and the contact crashed into a guard rail. The vehicle was towed to the contacts residence and a dealer was notified (diffee Ford Lincoln, 1681 East interstate 40, el reno, ok 73036, and phone number: (405) 262-4546). A police report was filed. The driver sustained minor bruising and no medical treatment. The manufacturer was contacted to determine why the brakes failed to function. The vehicle was not included in NHTSA action number: RQ16001 (service brakes, service brakes, hydraulic). The contact was waiting on a response from the manufacturer. The VIN was not available. The failure mileage was not available.
While driving my truck I had total loss of brake function without warning. Further investigation showed the fluid reservoir was empty despite no evidence of leaks. I feel this is inline with the brake booster/master cylinder recalls of 2013-2014 year models. I suspect the brake fluid has been drawn into the vacuum booster. I'm awaiting dealership service at this time. I was on a mountain road and luckily we were on a level spot instead of on a hill.
I experienced a sudden and complete loss of my brakes while backing out of my garage. When it happened it was instantaneous and I had no braking power at all. The brake light came on immediately and low brake fluid light was also on. The Ford dealer confirmed upon repair that the master cylinder dumped most or all of my brake fluid into the brake booster. They repaired the issue, but used the same factory parts my truck was made with. What's to say this won't happen again"?"
I agreed to purchase this F150 on 1/27/2016 but requested that the mushy brakes be repaired first (pedal goes to floor). Went back to dealer 1/27 to complete paperwork and pick up repaired truck. Was told that the truck was checked by the service dept. And that brakes were normal. I completed the paperwork but left the truck there to be checked by the service dept. Again the next morning. I got a phone call the next morning saying the brakes had been fixed and the truck was ready for pickup. When I arrived at the dealership I went to the truck and pressed the brake pedal and it went to the floor. I was told that it had been checked by four service techs and all agreed that the brakes were fine. They also gave me a service report saying the brake operation was normal. I took the truck home that afternoon since it didn't appear that this service dept was not qualified. On 1/31 I took the truck to a different dealer. They said the master cylinder was by-passing and ordered a new one. It came in the next day and I took the truck in for repair. After the truck was "repaired" I got in the truck to head back home. The brake pedal went to the floor. I went back in and reported that it was the same as before. After discussions, the service dept got a new truck off of the sales lot and showed me that this break pedal also went to the floor, so this pedal operation was normal. I took my truck and returned home. Now I have a very expensive truck that I am afraid to drive. After an internet search for mushy brakes I find that there are many other owners with the same problem. I called myford and told there were no other reports on this. They suggested taking the truck to another dealership. This third dealer said they would have to keep the truck for 5 days before they could even look at it. I did not leave it. Myford then suggested a 4th dealer. Haven't been there yet.
While on the road, began to notice brake pedal travel was softer and closer to the floor before any braking action occurred. Stopped at the last red light before arriving home. While sitting at the light, I steadily pressed harder on the pedal, and it reached the floor. Pulled into driveway and duplicated the same test. When purchased new, the brake pedal was very sensitive to the touch, and braking was quick to react. We had to adapt to that so as not to throw ourselves forward in our seats when applying the brakes. But that's not the issue now. The issue now is one of feeling the brakes can not be trusted, so much so that something needs to be fixed. Truck is in for service as I type. Dealer says they haven't been able to duplicate what I've reported. That seems to be the norm in many consumer complaints I've researched from owners of this very same vehicle, with much of the same braking issues. Some of those complaints mentioned minor accidents, and other evasive actions needed to avoid damage or personal injury. Meanwhile, I'm waiting for dealer's next response.
A D V E R T I S E M E N T S
- Grovetown, GA, USA