This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time the temperature dips below 20 degrees the driver's side door will not latch nor lock. The dealership has attempted to fix it, in fact claims to have fixed it, but the issue remains. In talking to other owners of the same vehicle they also have the same issue. I consider this to be a serious safety issue, apparently Ford doesn't.
My vehicle was repaired under customer satisfaction program 18N03 for the door latch freezing overnight and being unable to close the door after opening it in the morning until it warmed up. This was originally repaired under the program 18N03 in March 2019. In February 2020 the same door latch had to be replaced completely as the door would not lock or unlock unless manually operated from the inside. Given the short time frame between the two repairs the original freezing and being unable to latch must have damaged the door latch causing it to fail less than a year later. The dealer and the Ford customer satisfaction agent both refused to repair the latch the second time under the program costing me $583 out of pocket.
Problem with 2016 F150S door latches won't latch sometimes when cold allowing door to fly open when driving. Recall was previously performed but apparently didn't fix problem.
My Ford was taken to the fox Ford in waynesburg, pa to fix the 2 recalls on 12/30/2019. One of the recalls were regarding the door not opening or closing. They said they repaired both recalls. And one week later on 01/06/2020 the drivers door could not get into had to crawl over the passenger side in order to start the truck. Then once the door was pushed open from the inside the door would not close. The truck sat for approximately 15 minutes to warm up and the door would not latch close unless you used the lock. Called the fox Ford back and told them and they rescheduled my truck back in on 01/13/20. They called me and told me that they took a look at the door again and said that they could not see anything else they could do except put more lube on/in it. And they could not do anything else for me if it happens again with out charging me or having another recall. Therefore I am notifying you.
2016 F150 crew cab door handles freeze and either, do not open, will not latch properly, or not close at all. I have seen discussions online concerning recalls for this exact issue, year, make and model, but when I check the VIN number it says there are no recalls. This is an extreme safety issue. It has come open while driving, and not opened on other occasions. This happens when the temperatures are around or below freezing.
Doors locks are freezing up and door will not close on my 2016 F150. Truck have been serviced on 12/6/18, 8/3/18, 4/13/18 and I'm going to bring it in 12/19/19 for service for frozen door locks. My vehicle stationary at work on 12/15/19 and I couldn't lock the door until 20minutes later. Then 12/12/19 in morning I was driving and the door was unlock I pulled over and it wouldn't lock so my wife had to hold the door until I dropped her off. This is a major concern with Ford. This is a inconvenience for me and Ford should compensate me for this issue or Ford should buy the car back because something is wrong with the doors and this is a safety concern.
The power lift running boards operate while the truck is in motion and when in park the door opens to active this feature the board comes out and stays out but more often it just retracts causing a miss step and falling when exiting the vehicle.
While diving onto an interstate on ramp, the back glass shattered. Nothing struck the glass, it just broke. When the window was replaced, it was discovered the rear defroster wiring had burned both on the window and in the truck. The rear defroster overheated the window and caused it to shatter. It nearly started a fire.
Vehicle exhaust leaks into cabin. Ford says not covered under warranty. Paint falling off fenders. Ford says not covered under warranty. Back up camera worked until Ford dealer worked on it, has not worked since then and dealer (house Ford address: 3538 hwy 61 w, red wing, mn 55066) wont or can't fix it.
Tailgate disconnected from hinges on our 2016 F150. Traveltravelling in a 30mph zone with tailgate open lying down to Transport a door. Truck passing over a shallow break in pavement at which time we heard a loud thump. Immediate inspection discovered tailgate disengaged from hinges landing on one hinge and bumper. Safety cables held bumper from falling off completely. Reviewed with service at Ford dealership where purchased. Prior to revealing what happened the agent acknowledged he has heard of this issue on another Ford truck locally. In that incident the gate was destroyed from landing in road. Once I revealed our incident he indicated that it is not a warranty matter even though our vehicle is less than 3 years old at just 12,000 miles. His assistant indicated there is a part available to prevent the gate from bouncing and sliding out. Suggested that having a part available to prevent what just happened to our truck is an admission of a faulty design. The agent insisted the hinge assembly is not a faulty design as the gates are not suppose to be lying down when travelling. At that point I chuckled and left. Of course telling him I would not be back for a 3rd new truck. This issue has the potential if it hasn't already happened to cause serious injury or death to passengers in vehicles travelling behind a Ford truck that experiences a tailgate hinge malfunction.
On the newer Ford F150's the master lock sits outside of the door frame. Criminals can break this lock and grain access to the vehicle in less than 30 seconds. I have had my truck broken into 3 times now due to this security issue. Ford refuses to acknowledge the issue they engineered into the F150. I do not feel safe in my truck and will imedietly be looking for a replacement that is not a Ford.
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V652000 (latches/ locks/linkages) and 18V568000 (seat belts, structure). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lamarque Ford (3101 williams blvd, suite F, kenner, la 70065, (504) 443-2500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
I have contacted gus johnson Ford numerous times to have my recalls fixed they always tell me they are ordering the parts. This started over a year ago in the winter with my door unabkle to close. I need my recall fixed asap
The panoramic sun roof will not close and is stuck in the partially opened position. The glass has a partial crack in it and I am concerned that it will shatter injuring any passengers. The vehicle only has 21000 miles. I believe this to be a design defect. I contacted Ford customer service and they refused to take any corrective action on this problem. One month earlier the roof would not close and I brought the vehicle to the dealership and they pressed on the glass and finally the glass panel returned into the track and closed.
Tailgate opens by itself. Has happened while driving at least once (that I know of because I have a bed cap on that has held it in place). The one time I noticed it I was towing a trailer and was fortunate that the tailgate did not get wedged between the trailer jack on a turn. I have now noticed that the tailgate will open and the latch mechanism will continue to fire even after the tailgate is down,
On 3/12/19, this vehicle was in motion on a federal highway with a driver, and (1) passenger in the front seat. Earlier in the day, said vehicle was in the dealership for a recall fix. The recall was to fix the driver and passenger door locking mechanisms from opening prematurely. While in motion on the highway after leaving the dealership the passenger side door came open and would not latch any further. During the initial repair process there were customer service issues with dealership staff; after speaking with the dealership again following the incident their response was, "that's what you get." Due to incidents at the dealership it is believed the repair was not completed correctly on purpose risking lives of those in the vehicle.
A D V E R T I S E M E N T S
- Fostoria, OH, USA