This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the front driver's seat became unstable and was moving unintendedly. Upon inspection it was discovered that the front driver-??s side seat mounting bolt had become unscrewed causing the side of the seat to move. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 76,600.
The rear seat not lock in seat position its very dangerous in accident. Another problem ist when the transmmission decelerate she past the 3 at 1 speed dirrectly and a knoging in the transmission. Can you expect that please
This issue is related to safety recall #17S40 involves over 177,000 2016 F-150 pickup trucks and Explorer SUV's with power seats. A defectively placed bolt in the sliding track that holds the front-row power seats in place may allow the seats to move more than they should during a crash, increasing the risk of injury to any front-seat passengers. My truck's recall was serviced by Riverbend Ford in 2018, but the seat has failed again. I have taken my truck to Hardy Family Ford. My complaint is Ford Motor Company should repair this safety recall free of charge to Hardy Family Ford and ME. I should not have to pay the expenses for this Ford manufactured defect. Can you help resolve? My name is [XXX], and my contact number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford F-150. The contact stated while driving at various speeds over a bumpy road surface, the front driver's seat lumbar support was significantly loosened and failed to restrain the contact as needed. Additionally, the lumbar support made abnormal cracking sounds. The vehicle was taken to an independent mechanic, where the lumbar support frame was replaced, and padding was added 3 times. Additionally, the independent mechanic added a steel plate for additional support; however, the failure persisted. The contact also stated that the independent mechanic had informed him that he had previously ordered the lumbar support frame; however, the part arrived fractured, causing him to make another order. The contact stated that the lumbar support frame welding was significantly thin, which caused the failure to recur. The contact related the failure to NHTSA Campaign Number: 16V475000 (Seats) however, the VIN was not included. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact they could not assist because the VIN was not included in the recall. The failure mileage was approximately 45,000.
I am writing because I had the 3 recalls on my vehicle repaired 3 years ago but the dealership apparently may not have completed these because I just received a letter from Ford stating a quality audit discovered it may not have been done. Your website states they are incomplete which is beyond frustrating. I had to go through a lot just to get the dealership to work with me to give me a loaner car in order to get them done. Now I may have been driving around for 3 years in a vehicle I thought was fixed which could still injure me.
- Austin, TX, USA
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The rear bench seats in my Super Crew cab F150 do not lock when in the down/seated position. However, on page 154 of the owners manual it states the the following: Returning the Seat to the Seating Position WARNING Make sure that cargo or any objects are not trapped underneath the seat cushion before returning the seat cushion to its original position, and that the seat cushion locks into place. Failure to do so may prevent the seat from operating properly in the event of a crash, which could increase the risk of serious injury. I have tried to contact Ford many times about this conflicting info. Took my truck to a dealership and they didn't think the seats locked down but couldn't provide any guidance why the manual states otherwise. My main safety concern is if its safe to have someone seated in the back seats if the seats don't lock down. Especially, a child seat.
THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DROVE OVER A SMALL BUMP IN THE ROADWAY CAUSING THE FRONT DRIVER'S SEAT RECLINING ASSEMBLY TO MALFUNCTION AND CAUSING THE DRIVER TO SINK INTO THE SEAT. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER PLANET FORD LOCATED AT 20403 I-45, SPRING, TX 77388 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 16V475000 (SEATS). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 53,000. Consumer stated incident happened again.
While parked, during automatic start, with vehicle warming up a smell of burning plastic was encountered when entering the vehicle. Investigation revealed the connector melting on the right seat temperature control module gu5T-14B663-aa located under the seat on the front passenger side.
While stationary (would also happen while in motion) in a parking lot with the engine running and driver and passenger seat heaters activated (driver on medium, passenger on high), a random clicking sound (believed to be the relay for the heated seats) was observed coming from under the passenger seat. It was then noticed that the heated seats were no longer functioning/providing heat, even though the lights on the controls were staying illuminated. A short while later, a burning (electrical) smell was observed in the cab, coming from the passenger side of the vehicle. Once the smell started getting stronger, the heated seats were turned off and the smell seemed to go away within 5-10 minutes. Upon arriving home, I inspected the seat heater control module (original Ford part number gu5T-14B663-aa) that is located under the front passenger seat. Upon inspection of this module, it was found that the bk-bu wire on the 12-pin C3265A connector had started to melt. Upon doing some investigation of this issue online, it was found that this is a widespread issue among many newer Ford vehicles that uses the same seat heater control module, and many other experienced this issue. This poses a major safety issue as it is a fire hazzard.
I have a 2016 F150 lariat. While stationary and in motion my rear blindspot spot moduale keeps showing on my dash covering my sperdometer. When this happens I lose my heat, airbags, gps, front power windows, power mirrors and power seats. I've been checking online of this problem and sounds quite common. This was happening about 3 times a day for about 2 weeks and now it stays to where its constant. Seeing this is on going with these vehicles I think the dealerships should be reliable to fix this expensive ongoing problem. The Ford dealership in utica, NY wants $1500 dollars to fix this problem.
The contact owns a 2016 Ford F-150. While driving 30 mph, the driver's seat back was not secure and moved around. There were no warning indicators illuminated. The vehicle was taken to huntington beach Ford (18255 beach blvd, huntington beach, ca 92648, (888) 516-4195) where it was diagnosed that the driver's seat back needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 44,000.
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V767000 (seats) and 17V652000 (latches/locks/linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lafayette Ford Lincoln (5202 raeford rd, fayetteville, nc 28304, (910) 613-6272) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Had a fire start in the rear seat area while the truck was warming up in the remote start mode. The remote start was factory installed by Ford. The truck was declared a total loss
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V526000 (seat belts), 17V767000 (seats), and 17V652000 (latches/locks/linkages); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to richmond Ford Lincoln (4508 w broad St, richmond, va 23230, (804) 358-5521), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V767000 (seats) & 17V652000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Darling's Ford Volkswagen Audi in bangor, Maine was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Front seat backs get extremely hot after running the cooling feature for an extended amount of time. It appears to be a result of poor exhaust plumbing from the heat exchange system. When the system creates cool air for the seat it also creates a stream of heated air, this heated air is dumped into the rear of the seat back and accumulates getting hotter and hotter. This results in poor efficiency of the system. The driver's back starts to be heated rather than cooled which may be a safety hazard if it results in the driver's lack of concentration. The system may overheat if left on too long (I never left it on long enough to test). Also, if long items are kept in the pocket along the back of the seat, they may get hot enough to cause injury to someone who touches them.
Seat headrest protrudes too much out of the seat and it pushes forward head of some drivers. The only adjustments available (slide up and down, tilt top forward) do nothing to alleviate the issue. The lack of ability to "scoot" the entire headrest backwards causes back and neck pain while driving for as little as 10 minutes. One solution people are resorting to is to re-insert the headrest backwards, but the tilting mechanism prevent the head from being stopped and sent backwards in the event of an accident. Another solution is to recline the seat back so much that your back is no longer supported. Again a safety issue. When hitting small imperfection on the road, even in dry weather, the vehicle feels as if it's about to fishtail. Some people have mention the suspension is too slow to compensate for bumps and thus the tire, for a small amount of time, does lose contact with the road. All of this complaints can be found in the F-105 forums: www.F150forum.com/F118/
- Oklahoma City, OK, USA
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A D V E R T I S E M E N T S
- Fortworth, TX, USA