The contact owns a 2015 Ford F-150. The contact stated that the door latch malfunctioned and the rear driver's side door failed to unlatch while attempting to open the door from inside the vehicle. The contact indicated that during the winter months, the door failed to open from the inside or the outside of the vehicle however, during the summer months, the door failed to open from inside the vehicle. The vehicle was taken to autosaver Ford located at 11125 NY-22, comstock, NY 12821, who sprayed lubricant on the locking mechanism however, the failure persisted. Additionally, the front windshield washer fluid froze in colder weather causing the driver to be unable to clean the front windshield. The cause of the failure was not determined. The local dealer was notified but no assistance was offered. The manufacturer was notified of the failure. The failure mileage was 15,000.

- Warrensburg, NY, USA

The contact owns a 2015 Ford F-150. The contact stated that the windshield wiper wiring was faulty, which caused the wipers to grind when in use. The vehicle was taken to opelika Ford (801 columbus pkwy, opelika, al 36801) where it was diagnosed that the wires in the windshield wiper motor needed to be replaced because an electrical failure could occur. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was 51,000.

- Opelika, AL, USA