We received safety recall notice 20S31/NHTSA recall 20V-332 on our 2015 Ford F-150. Neither the dealer nor Ford customer service is willing to replace our master brake cylinder under the recall until it actually fails, or we see the red brake warning signal etc. Considering we use the truck to pull our 6,000 lb. 25ft. Airstream we don't feel it is a safe situation to take the chance of pulling the airstream and just waiting to see if the brake fails. We may be hours from a Ford dealership when it happens. I am very disappointed with Ford for their seeming indifference & willingness to just wait until people crash into other cars and do bodily harm before they will take responsibility of fixing an obvious safety recall issue. Never before have we ever had a recall notice where we had first to prove our vehicle had failed before they fixed the recall issue. Everyone kept telling me that only a small percentage of the vehicles that received the safety recall notice would actually have the brakes fail, so why worry" just keep driving & hope for the best" the letter says it's due to a part shortage & we'd be notified when parts are available, but the dealer & an Ford operations supervisor said the master brake cylinder would not be fixed on our vehicle unless the vehicle was exhibiting symptoms, regardless of the safety recall. I've wasted a week of my life talking to Ford, and waiting for call backs & basically am just being blown off..and we're talking about brake failures!! this was our 3rd Ford vehicle over the years, but likely our last. Not impressed at all with their customer service or their concern about their customers safety once they've purchased the vehicle.

- Renton, WA, USA

When truck sits overnight and I start it, it emits a bluish white smoke for 5-15 seconds. I understand there is a recall on this and the brake master cylinder can leak into the booster, but my vehicle VIN number is not included. Is my vehicle safe to drive?

- Macomb, IL, USA

I have a tow package that was factory installed and the last time I hooked the tuck it to my trailer the electric brakes on the trailer were locked up and I could smell something burning in the truck.

- Middletown, NY, USA

As I was approaching a 4-way intersection, I applied the brakes. It slowed the vehicle down and came to a stop, but as I was waiting at the light the pedal went all the way down to the floor. This is the second bake line that has failed. In the past 6-8 months, the front driver side brake line failed; this time it is the front passenger side.

- Fair Oaks, CA, USA

While driving my low brake fluid light came on immediately followed by complete, not partial, complete brake failure. I was lucky enough to be able to downshift some and continue straight. This is a serious problem. Luckily the roadway traveled was not heavy with traffic, had to downshift and roll through stop signs to get home.

- Preston, MD, USA

2015 Ford F150 brake failure, early June 2020. Vehicle had less than 50K miles when the brake pedal went to the floor. No accident as the failure happened overnight. Brakes seemed fine after a 660 mile trip with a trailer in tow. Parked the vehicle and the next morning the warning light came on and their was almost no brake fluid in the master cylinder reservoir. I towed the vehicle to Ford auto nation in the dfw area and it required a $1400 repair. Today I learned of the recall - recall 20S31. This repair will be completed free of charge parts and labor. I had the Ford dealer do the work, I assume I am entitled to a 100% refund? any help I can get would be appreciated.

- Las Cruces, NM, USA

While sitting stopped at a red light when I felt a lite thump on the brake pedal then the brake pedal went to the floor. No light or warning sounds at all. Pumped pedal and brakes were ok. Got home shut off and stepped on petal and it went to floor again. Checked fluid and it was low so I filled up with dot 3 fluid. Then I noticed fluid on driveway on right side near front wheel. Looked under truck and noticed fluid all over. Upon looking further it was coming from the right front brake hose. I think this is a pre-mature failure of the brake hose. I ordered this truck and took delivery in September 2015 and it only has 64,000 miles on it. The thing that scares me most is I just got done driving back from Florida to NJ towing my wifes 2018 Ford escape on a tow dolly. God if that happened towing we would have had an accident. I know their is a recall for the master cyl. That just came out 6/2020 but I think you should look into their brake hoses also. I will be taking it to the Ford dealer in the morning (all american Ford point pleasant NJ 08742) (6/15/2020) and want them to fix the bad hose and change all the rubber brake hoses. I do not feel safe now that 1 hose blew out in only 4yrs 9 mos. I do have an extended warranty so that should be covered. I have owned several new vehicles in my life time and never had a brake hose blow out like this.....I'm 67 yrs old.

- Brick, NJ, USA

I was on my way to work at appx. 4:20 a.M. when my low brake fluid light started to chime.about 1 mile from work.the closer I got I noticed my brakes were not working properly the closer I got the worse the brakes got. Pedal went to the floor and I am not stopping..scary.thank god no traffic was around.got in parking lot at work where it coasted to a stop..called a tow truck and had towed to a Ford dealership..seal blew out of master cylinder and filled brake booster. Causing brake not to work.thank god I was by myself. The day before(Sunday)the whole family and I were out just enjoying the day..we were on the highway, state routes, neighborhood streets.to think what might have happened to us and or somebody else..even now after the truck has been fixed I do not feel safe. What if it happens again" what if I am not so lucky the next time"

- Mason, OH, USA

I was driving and the low brake fluid warning light came on and started alarming and then went off. The parking brake light remained on and I checked my brakes and they were okay. I made it a few miles on a 4 lane major highway and started to put my brakes on to slow down and get into a turn lane to turn left and my brake peddle went to the floor. I realized I wasn't going to be able to make the turn so I made sure it was going to be safe to remain straight and I started down shifting to slow down and then started slowly applying the emergency brake as I was exiting off the shoulder of the road. I was able to safely stop. I checked my brake fluid reservoir and it was empty. I had no leaks under my vehicle. I got some help from my dad and ended up driving it to the local Ford dealership. I burned through 1 gallon of brake fluid getting it there. I found out that the brake fluid was going from the reservoir to the brake booster and then vacuum to the engine and being burned up that way.

- Jonesboro, AR, USA

Brake failure. Brake pedal went completely to the floor and vehicle did not stop until it hit a tree. I pressed the brake, started the car. The brake pedal did not feel abnormal. With my foot still on the pedal, I put the vehicle in reverse. The pedal immediately went soft and completely to the floor. Since I was in my driveway only planning to move the vehicle back about 3 feet, I did not close the door. When the vehicle did not stop, its door caught a tree and bent backwards into the front fender. The vehicle stopped because the door caught the tree. The only warning displayed on dashboard was that the door was open and the car was not in park. After incident I turned on power to vehicle without starting to record the mileage on the vehicle for my insurance company and that is when the low brake fluid warning came on.

- Whitehouse Station, NJ, USA

Master cylinder and brake booster failure - 2015 Ford F150 S-crew 56K miles.. without any warning, the brake pedal went to the floor and fluid level warning appeared. Added brake fluid and took the vehicle to the dealership. After a diagnostic it was determined that the master cylinder and brake booster needed replacement. Fortunately when this occurred I had just started the vehicle to return home from work. There was a recall for this specific issue on the 2013 and 2014 model, but not for the 2015 which seems to be following suit.

- Evans, GA, USA

Driving on the highway Saturday May 30 and without warning the brake fluid low warning light started flashing. The brakes were barely usable and the pedal had no pressure and stopped just off the floor. I could use the brakes but very slow to stop the vehicle. I could use the pedal for the emergency brakes but just barely. I was driving on an interstate at 65mph, towing a 23' boat, I was not using the brakes at the time of failure, there was no warning prior to the failure. I had the truck serviced on May 13th and had casually looked the night before the trip and noted no problems. I stopped bought fluid and filled the fluid reservoir and 15 miles later the same warning light came on. Stopped and looked for leaks under vehicle and at each wheel and nothing evident. Had someone meet me and tow the boat for me as I limped the vehicle to dealer.

- Leawood, KS, USA

On Friday May 29 2020 I had to stop for an emergency vehicle and my truck lost all brakes it went right to the floor under normal use they appear to work at about 75% my vehicle was in motion on a city street going straight.

- Salisbury, MA, USA

Complete brake failure. Only warning was indicated that the brake fluid was low. Ford dealer stated that the brake fluid from the master cylinder leaked into the brake booster and contaminated the brake vacuum sensor and manifold tube, .replaced all items.

- Boulder Creek, CA, USA

Break master cylinder and break booster went out. No notice when driving.

- Buda, TX, USA

While driving my local roads at about 45 mph I received a warning on the dash for "low brake fluid" followed by a solid lit brake light on the dash. I made it home with noticeably spongy brake pedaling. I opened the hood to see the brake fluid reservoir was empty down to the sensor connected on the side. I filled it with the appropriate brake fluid to just below the max line. I pumped the brake pedal until it felt normal again. It has not moved since yesterday (April 8 2020). Today (April 9 2020), I go to take a short trip for coffee. When I start the truck and touch the brake pedal it went immediately to the floor with no resistance. Without attempting to move the truck, I immediately popped the hood and saw that the reservoir was completely empty this time. Overnight it appears that the entirety of the brake res. Was drained and it had not been driven since being topped off. No leaking under the truck nor on the driveway has been noticed. It is being towed to Ford dealer service department today for this brake issue. I'm lucky I was not going at higher speeds when this occurred seemingly so abruptly. I hope it's fixed and recalled soon. My Ford dealer informs me that it's not currently covered under a recall.

- New Port Richey, FL, USA

While driving on the interstate, my low brake fluid warning come on, I pulled over and had to cruise to a stop because the brake pedal was hardly responding. After getting 2 12 oz. Bottles of brake fluid brought to me, I filled up and pumped them up, seemed ok so I started again, light came on again after about 5 miles. Brake fluid reservoir was completely empty. Did this 2 more times, dumping more than a gallon of brake fluid into the reservoir. Mechanic has found no leaks in the lines.

- Prairieville, LA, USA

I was leaving the house when the dash display told me I was low on brake fluid.found it a bit odd so I added fluid. Shortly down the road the message came on as I was fixing to come to a stop and the pedal went to the floor. I nearly hit a minivan. I limped it back home at a very slow roll and parked it. I have a call in with Ford seeing if they plan on doing anything since this is a safety issue, doesnt look like I am going to get anywhere with them. Appears I am gonna have to shell out the cash and get it fixed on my own dime.

- Longview, TX, USA

I stopped while pulling a trailer, fueled my vehicle, hopped back in and the trailer brakes were on constantly. I disconnected 7 way plug and trailer brakes released. I tested trailer braking output at the 7 pin plug and the brake output was stuck on. I turned the gain down to zero and it was still staying on. I checked the trailer for a short and all check showed trailer wiring as ok. I found on an F150 forum many complaints of the same thing happening to 2015 and 2016 F150's and dealers replacing the trailer brakes module and the tow module.

- Bowling Green, KY, USA

Brake failure at 54,000 miles with no warning. Master cylinder failed allowing the brake fluid to by pass the seals and leaked into the power booster. I was trveling down the road at 55 mph and the brake pedal went directly to the floor with no warning at a intersection. Ford had a recall in 2014 for the same situation but nothing has been done about the 2015 model. Several people has complained on this issue.

- Houma, LA, USA