This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back window shattered for unknown reason. The back window on my truck just shattered for reasons unknown. After doing some research this is a known issue with f150 trucks. The back window has a defroster installed
Tonight I was using my rear defrost on my F-150 and I noticed the glass looked weird. Got out and my worst fear was true the back glass had shattered. I have only owned this truck since April I'm the second owner.
I was driving with my defrost on front and rear windows at night time. I was stopped at a light when I heard a loud bang followed by a crackling noise. I safely found a spot to park close by and inspected if anything hit my truck. Nothing. My rear window on my cab was completely shattered. No evidence of anything hitting it. My truck bed was completely empty and had the canopy on. There was nothing in between the rear truck and canopy. What the heck? Had to be the rear defrost. There are multiple stories on the internet just like mine, with zero recall!!!! Ford make this right. Now I-??m out $780 due to Fords faulty defrost wiring.
The contact owns a 2014 Ford F-150. The contact stated that upon dropping his child off at school, the contact heard a loud, abnormal popping sound. Upon investigation, the contact became aware that the rear driver's side glass had shattered into several pieces. The contact drove the vehicle back to his residence. The contact stated that the heating system in the rear defroster overheated which caused the glass to shatter. The vehicle was taken to mel hambelton Ford (11771 w kellogg dr, wichita, ks 67209) and the contact was informed that the VIN was not under recall. The contact was provided an estimate for the repair of the glass. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
- Wichita, KS, USA
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The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was stopped, the contact attempted to activate the rear window defroster however, the system failed to operate as designed. The contact stated that visibility out of the rear window was impaired. Mike reichenbach Ford Lincoln (600 N coit St, florence, SC 29501; 866-957-8563) was contacted and informed of the failure however, no assistance was provided. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was approximately 17,500.
The contact owns a 2014 Ford F-150. While driving 35 mph with the rear defroster activated, the rear windshield shattered without warning or an impact. The vehicle was taken to big star Ford (located at 17717 South fwy, manvel, tx 77578, (281) 607-9341). The dealer stated that they never heard of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 64,000.
The contact owns a 2014 Ford F-150. While driving, a popping noise was heard inside the vehicle moments after the rear defroster was activated. The contact discovered that the rear driver's side window had shattered. The vehicle was taken to mike castrucci Ford (7400 alexandria pike, alexandria, ky) where it was determined that the entire rear window assembly needed to be replaced. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 31,000.
The contact owns a 2014 Ford F-150. After the driver's door was closed, the contact heard a popping sound and noticed that the rear passenger window was shattered. The contact stated that the rear window defroster was in use at the time of the failure. Kristler Ford (5555 central ave, toledo, oh 43615, (888) 396-2842) and the manufacturer were notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 69,000. The VIN was not available.
The contact owns a 2014 Ford F-150. Approximately two minutes after the rear defroster was activated, a loud booming noise occurred. Upon inspection, the contact discovered that the rear driver's side window had shattered. The failure was not diagnosed or repaired.the manufacturer and local dealer (william mizell Ford, 330 us highway 25, waynesboro, ga) were notified. The failure mileage was 67,000.
The contact owns a 2014 Ford F-150. While operating the vehicle, the rear defroster failed to operate. The failure was not diagnosed or repaired. The local dealer (amato Ford, 1510 main St, mukwonagon, wi) was notified of the failure. The manufacturer was notified and no S*olution was offered. The failure mileage was 30,000.
The contact owns a 2014 Ford F-150. While the vehicle was idling at a traffic light with the defroster activated, the contact heard an abnormal popping noise and noticed that the rear driver's side window shattered. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 65,000. The VIN was not available.
The contact owns a 2014 Ford F-150. The contact stated upon starting the vehicle, the rear window defroster was activated. The vehicle was left running to warm up the vehicle. The contact stated that while reversing out of the driveway, the rear driver's side window (of the three part window) fractured. The vehicle was taken to westfield Ford Inc. (6200 South la grange road, countryside, il 60525, (877) 470-0298) where the dealer stated that the vehicle was out of warranty and would not assist with any repairs. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
The contact owns a 2014 Ford F-150. While driving 60 mph, the rear windshield fractured after the rear defrost was engaged. Anderson Ford in saint joseph, Missouri was made aware of the failure and referred the contact to an auto glass specialist. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
The contact owns a 2014 Ford F-150. The contact stated that the rear driver side panel window shattered. The vehicle was taken to the dealer (jim robinson Ford Lincoln, 95 robinson dr, triadelphia, wv 26059) where it was diagnosed that the rear defroster failed. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call NHTSA to file a complaint. The failure mileage was 22,000.
Back window exploded with no apparent cause after putting defrost on. Shattered on my 2 month old baby. This is a well known and documented issue with these trucks and there needs to be a recall right away not only did he almost get cut but I am out 1000 to replace the whole sliding rear window assembly!!
The contact owns a 2014 Ford F-150. While driving at unknown speeds, the rear driver side panel window shattered. Prior to the issue, the rear defroster was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 24,000.
The contact owns a 2014 Ford F-150. While driving approximately 75 mph, the rear passenger window shattered due to the overheating of the rear glass window defroster. The contact drove the vehicle to the dealer to be diagnosed and repaired. The approximate failure mileage was 15,200.
A D V E R T I S E M E N T S
- San Antonio , FL, USA