This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle February 2020 from snyder motors-bozeman, and drove it from approximately 107K to 110K miles with no issues. This vehicle first performed this major safety issue on approximately May 10th, 2020. I was attempting to pass a vehicle on the two-lane Montana highway from norris, mt to four corners, mt. I quickly accelerated from 65mph to 80mph and passed them in the left lane during a passable stretch. Just as I had almost finished passing, I noticed the light that indicates my mode of drive (park, neutral, reverse, etc.) flicker very quickly and erratically between the different drive modes. When the light first hit the reverse position, it violently shook the vehicle with me and my two good friends within. I then lost all control of the vehicle's power as if it had shifted itself into neutral. I was then forced to very quickly brake and get back into my lane as I had no power and another vehicle came around a turn in the passing lane and approached towards us. I had to shut the vehicle off briefly to regain control, and then had to get on the highway. The truck then performed the issue again while going up a steep hill despite slowing to 60mph. I have since had the vehicle perform the issue a myriad of times, usually due to hills going 30-40 mph since I've had to avoid highways. Each time, I am sincerely scared for my life and well being. I took it into bozeman Ford from 6/22/20 to 6/29/20 after first taking the vehicle to foster's mastertech and having them replicate the issue and agree it is a safety concern. I was able to replicate the issue with a bozeman Ford tech and he also agreed that it was a scary experience and stated this to a service rep. Ford replaced the molded lead frame, but to no avail as the truck performed the issue again that day. It is now back with bozeman Ford, attached are my documents from the initial service.
Vehicle would lose all ability to accelerate or use any type of throttle control while driving on highway. Had to continually drift to a shoulder on the highway to turn off vehicle because the throttle body went bad. Extremely dangerous, vehicle became inoperable and unsafe to be on any roadway.
Issue occurs when starting the truck, putting the truck into drive to leave from where the truck was parked. The truck will sometimes shift into 5th gear as soon as you put it into drive. As you move forward it will not shift down into first, it will stay in 5th gear. If you stop the truck, shift into park, shut the truck off, then restart the truck and put it back into drive it will function properly. It will start out in 1st and then shift as needed depending on the speed you are going. When driving the truck above 40 and then coming to an intersection and slowing down to about 20 miles an hour to make a left hand turn the truck will down shift into 1st gear suddenly (should be running in 3rd gear at this point) and the engine will rev up substantially, once the truck has turned the corner and you step on the gas the truck will then shift back up into the proper gear (3rd gear or so). On occasion when you start the truck and try to drive the truck from a parked position it will act erratic by shifting from 1st to 5th (going less than 5 miles an hour at this point), then down to 3rd even though the truck is only going 5-10 miles an hour. Generally stopping the truck, shutting the truck off and restarting the truck will cause it operate properly. This issue has happened on and off over the past 6 months.
The contact owns a 2014 Ford F-150. While driving various speeds, the engine suddenly shut off. After restarting the engine, the vehicle operated normally; however, the check engine indicator remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle actuator control system was faulty. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 216,000.
The speedometer dropped to zero while traveling 50 mph and the truck downshifted to 1st gear causing the tires to squeal, fishtail, and the RPM's redlined.I was almost rear ended. This has happened several times in the past couple weeks.
- New Franklin, OH, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Ford F-150. While the vehicle was at a car wash with the key in the ignition, the contact placed the transmission into neutral, applied the seat belt, depressed the brake pedal, and released the brake pedal, the vehicle accelerated without warning into heavy traffic. The contact attempted to apply the brakes as the vehicle crashed into a building. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to a collision center for the body damage and was then taken to tom denchel Ford country prosser (630 wine country rd, prosser, wa 99350, (877) 221-5696) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and referred the contact to NHTSA. The failure mileage was approximately 45,783.
Periodically speedometer starts moving erratically at constant speed. As a result of this the engine starts shifting gears rapidly. This week while driving 60mph on the highway, the engine shifted abruptly from 6th to 1st gear causing a very dangerous situation.
I was merging onto the highway and when I went to accelerate my truck lost all power and decelerated and a wrench icon appeared on the display. I pulled over luckily safely without causing an accident turned my truck off and back on and did not experience this issue again. This is the 4th time this has happened. Hopefully my family does not get harmed with this vehicle it is only a matter of time until someone does with this issue happening.
We were leaving to get lunch, came up to a stop sign at about 30mph with a car coming downhill on the road we were getting ready to take. I attempted to use my brakes to stop at the stop sign, I was unable to stop and had lost my brakes. There was a grinding noise and my foot that was on the brake was fully pressed. We rolled through the stop sign, cutting off the car. I found the brake booster, vacuum / master cylinder to be an issue after taking it to a mechanic and dealership. This was the second time I've had these parts replaced with about 9,000 miles difference between the two instances (the first instance was unreported to NHTSA). Ford was contacted but I was informed there was nothing that could be done due to my state's (Ohio) lemon law.
While driving on an interstate highway using cruise control, I needed to slow down for an exit. When I applied the brake pedal, the cruise control did not release and I had to apply quite a bit of brake pressure to slow down. I also hit the off button for the cruise control which did not deactivate the cruise control. When I braked, the speed was decreased but the cruise control was still on at the reduced speed. I kept hitting the off button, but the cruise control was still in operation. After doing this for about ten minutes, the cruise control finally deactivated. I used the cruise control later on this trip to test it and it worked as it should. I took the truck to the dealership on 3/6/19 and was told they would check it for a charge and would fix it for an additional charge; that charge depending on whether it was under warranty. I have an extended warranty to 100,000 miles and the vehicle only has a little over 20,000 miles. I told the service manager that it was a safety issue. He replied that a bald tire was a safety issue also, making the point that they did not intend to treat this as a safety issue where a repair would be done with no charge. He professed ignorance of any vehicles having a problem with the cruise control not deactivating. I showed him an article on the internet where Fiat Chrysler had several million vehicles recalled with this problem. He still said he had never heard of it. The dealership said they could not find a problem, but if it did it again, to bring it back.
Wiper motor, radio/ ignition system, remote locking/ unlocking & cruise control. 1st issue: Wiper motor will not turn to off, the wipers run intermittently in the off position every 20-30 seconds the wipers will run. Pulled fuse until repairs can be made to switch and/or module. 2nd issue: When ignition is turned off & key removed, and the radio is playing or off, a low battery warning message appears: Remove ignition key and turn off the radio. The issue will not cure unless truck is vacated & locked. Dealer can't replicate issue no repairs made but still occurs from time to time. 3rd issue: Power lock/ unlock by remote does not communicate with truck intermittently, replaced both remote batteries still having issues getting truck to unlock/ lock. Dealer can't replicate problem & no repairs are made. 4th issue: Cruise control will not disengage when pressing brake pedal, have to turn off cruise control from steering column. This issue never returned to date of this complaint, no repairs made. This issue should be a safety concern. With all the issues with truck no warning dash messages or lights. Thanks, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Had to repair the "lead molded frame & gasket" ! truck would jump threw gears while moving at any speed. Final draw was when truck dropped to 1st gear while traveling 70 mph on I-64 East nearly causing truck to flip over after screeching tires and running other cars off the road! Ford dealership maintenance dept. Told me there were recalls for same problem on F-150's but not for the year 2014 as mine is!.. please note if it were wet/raining at the time this happened to us, there would have been a severe accident with possible casualties...!!!
Etb. We lost power on are 2014 F 150 eco boost doing 50 plus miles an hour.. out of no where it started to not accelerate and just shut down. Check engine popped on we managed to move to the side. It started up after two attempts then check engine light came on. It drove to nearest shop to have code checked they said oh its the etb.. that's recalled. So we explored and researching why it's not on recall. We were about a moment away from being slammed into the concrete medium from behind.
Was driving 70 mph on the interstate in heavy traffic when the wrench light indicator started flashing. The truck throttle became unresponsive and I had to coast to a stop crossing 2 lanes with no acceleration. Very dangerous! had to turn the truck off and restart to gain back acceleration
The contact owns a 2014 Ford F-150. While driving 65 mph and attempting to change lanes, the accelerator pedal was depressed and became stuck. The contact stated that the vehicle sped up to 80 mph. The contact was able to slow the vehicle down with the brake pedal. Team Ford Lincoln (5445 drexel rd, las vegas, nv 89130, (702) 395-5100) was contacted and an appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,591. * consumer stated: I notified both team Ford and Ford corporation on 8-20-2018, 8-21-2018, 8-22-2018, 8-23-2018 sent certified letter to both on 8-28-2018. Found out the complaint #case 15580321 was closed on 9-1-2018. On 8-20-18 my accelerator pedal stuck. Stayed engaged. Reaching over 80mph. Slow, steady pressure to brake slowed 2014 Ford F150. I reported incident to team Ford and Ford corporations on 8-22-2018 my accelerator speed was stuck at 72mph, after removing my foot from accelerator pedal. Ia pplied slow and steady pressure to brakes. I pulled off U.S. 95 North on durango and reported 2nd incident to team Ford and Ford corporation. On 8-23-2018 team Ford found no codes. Floor mat was not the problem 9-19-2018. Updated 10/19/18
Throttle control sporadically becomes unresponsive while in motion. Vehicle must be stopped, placed in park, and restarted. Occurs regardless of speed or driving conditions. P2112 error code
Loss of power and speed. Wrench appears on dashboard. Had to coast to highway shoulder. Engine still running, but very rough. Turned off engine, and restarted. This happened 9 times in 4 days going from salt lake city Utah to Florida. Very dangerous! took it to local dealer on 7/25/2018. Diagnosed for $89 and determined it was a faulty throttle body. It was replaced for an additional $284. Problem corrected. Ford customer service said my part was not covered by any previous recall or "customer satisfaction program"
I was driving down the highway when my truck lossed all throttle power. A wrench icon came up on my screen and I had to pull off the highway onto the shoulder. When I stopped the truck was shuddering really bad and wouldn't move. I turned it off and restarted it. The wrench went away and it would move again. I took it to a shop and they told me the electronic throttle body was stuck in the open position. This is the second time I'll be replacing the same part. First time was under warranty this time won't be. But when this part fails it is very dangerous. If it had failed while I was crossing lanes of traffic I could've been in a accident. You lose all throttle control when it sticks.
On 25 may18, my 2014 F-150 began completely losing throttle control. While trying to accelerate onto the highway at 55 mph, my truck would shut off with complete loss of throttle response, a wrench icon appeared, check engine light came on and I coasted to the shoulder safely without causing an accident. At complete stop, I had no throttle and a rough engine idle. I restarted the truck and drove home without issue. The following morning I drove the truck 70 miles round trip without incident. The following evening, I lost throttle X2 within.5 miles when I left my house. I drove to the dealership, 3 miles away, and the throttle went out 4 more times without warning creating a serious safety issue when making turns in intersections when I had complete loss of power. The dealership indicated the failure was the electronic throttle body. Upon research, I found a class action lawsuit against Ford for said issue, however my VIN number was not "impacted" but the customer satisfaction program. Replacement cost quoted by Ford was $373.66 and inspection recommendation of "performing fuel injection and throttle body service." Ah, throttle body would service would come under replacement, right? the service department rep agreed "I didn't even think of that." Created a case # under the "customer satisfaction program" but made no headway on a known issue. Will still cost $200 out of pocket with extended warranty. Not a very satisfied customer - known problem with the throttle control and taking no ownership of issue by Ford
A D V E R T I S E M E N T S
- Bozeman, MT, USA