This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was remote started (in park and unoccupied) and while walking to the vehicle heard a loud pop. When got to the vehicle saw rear windshield section on driver's side has exploded/shattered. From the attached photos you can see there is no impact to the rear windshield. Vehicle has 31K miles and ambient temperature was 35*.
The contact owns a 2014 Ford F-150. While driving 60 mph, the rear windshield fractured after the rear defrost was engaged. Anderson Ford in saint joseph, Missouri was made aware of the failure and referred the contact to an auto glass specialist. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
I was driving on a residential street with the rear defroster on. Snow and low temps were happening at the time. While driving it sounded like a gun shot went off. I checked my mirrors and rear view mirror and that's when I noticed the rear window drivers side was shattered. Thank god no one was sitting there. Upon some internet searching this is a well known event for F-150 and Ford still has done nothing about it.
The contact owns a 2014 Ford F-150. The contact stated that the rear driver side panel window shattered. The vehicle was taken to the dealer (jim robinson Ford Lincoln, 95 robinson dr, triadelphia, wv 26059) where it was diagnosed that the rear defroster failed. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call NHTSA to file a complaint. The failure mileage was 22,000.
The contact owns a 2014 Ford F-150. After the defroster was activated, the rear driver side window exploded. The vehicle was taken to an independent mechanic where the contact was informed that the pressure was coming from inside. The contact called beach Ford at 757-486-2717 and was informed that research would be conducted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.
Remote started my truck Saturday morning 2/3/2018 as I live in Iowa and it is cold this time of year. After about 10 minutes went out got in the truck turned it on and put it in reverse and started backing out of my driveway. When I heard a loud bang like a gunshot or someone dropping a cinder block on my roof. I got out and looked around to see if something had hit my truck and didn't see anything. I got back in looked out my rear window and the driver side rear window was shattered. You could tell that it wasn't hit because there was no focal point where someone or something would have made contact. The entire thing was shattered.
The windshield wiper fluid system gets frozen during 10 or below weather. I've tried using name brand wiper fluid rated for the winter and even adding more alcohol. Also tried cleaning out the nozzles and pouring warm water. Only thing that addresses it is parking the vehicle in a heated garage. Have taken it in for service and they replaced the fluid with their preferred brand and the same thing happened again. So this definitely is not an issue with the windshield wiper fluid or random circumstance of freezing nozzles. This is very dangerous during the winter as road salt and grime sprays on to the windshield and visibility drops.
It was in the twenties degree mark outside. Remote started truck. Got in the truck heard a loud pop sound. Looked around and my driver side rear window was shattered. No one or anyone was around window when it happened. Ford will not replace.
Rear window on the drivers side power slider broke after cold morning when I turned on the defroster in the driveway. This occurred with the vehicle parked in the driveway of my house after using the remote start to warm it up. Can not notice anything from the outside, but the inside looks shattered.
Turned on rear defroster and drivers side rear glass spider web cracked and made a noise similar to a gun shot, the vehicle was stationary in my driveway and the exterior temperature was around 20 degrees Fahrenheit.
The contact owns a 2014 Ford F-150. The contact auto started the vehicle and upon entering, a loud pop was heard. The contact exited the vehicle along with the passenger to inspect the vehicle but found no damage but upon reentering the vehicle and looking in the rear view mirror noticed that the rear glass had shattered but had not fallen out. The contact mentioned that the rear defogger was being operated at the time of the remote start. The contact stated he was able to secure the window with tape. The vehicle was taken to john kennedy Ford - feasterville located at 620 bustleton pike, feasterville-trevose, pa 19053 for repairs but the vehicle was not inspected to determine the failure. The failure was not repaired. The contact stated that he was informed by the dealer that the rear glass shattering was a known Ford failure. The manufacturer was notified but offered no further assistance. The approximate failure mileage was 30,000.
The wiper control remains on even when in the off position. It will keep going on the slowest intermittent setting. This does not matter if you are stationary or moving. Numerous reports listed in online forums also.
Driving down the road with rear defroster on and heard a loud bang. The defroster shattered the left rear section of the sliding rear window. Ford has been notified and unwilling to help.
The rear window defrost stopped working. 3 Ford dealerships indicated this is widespread with this vehicle. With snow sticking to the window, visibility for reversing to avoid other vehicles, obstacles and pedestrians is greatly reduced. A vehicle this large, even with rear camera and mirrors should have the best visibility possible.
Rear defroster was not working, I actually realized it when hitting the rear defrost on/off button by mistake. The service department told me that this is known and common problem with the F -150. I noticed the problem when I was a couple of months and 2000 miles out of warranty. (didn't need rear defrost for many months). I never needed my rear defroster during the summer in Michigan. I noticed this problem even before the first time I needed to use it in the fall. When I took it in the dealer led me to believe that Ford would pay for this because it was a known issue. Ford denied that it was a known issue and told me they would only cover part of the repair, leaving me with a $250 fee. The rear window defrosters on the F-150 are a safety hazard and can cause the rear window to explode if not replaced. The service team informed me that I was lucky that mine hadn't exploded. I only noticed it because my button on my instrument cluster didn't illuminate when I tied to use the rear window defroster. Ford Motor Company should be ashamed at the way they are hiding this known issue.
2013 F-150 lariat' same thing, March 2017, vehicle started by remote starter in my driveway, it was approx 35 degrees out, . I buckled my son in the rear car seat, got into the vehicle. Vehicle was stationary and I heard a loud bang like something rear hit the roof area. Looked around and didn't see anything. When I looked in my rear view mirror I could see the rear left side panel of glass had completely cracked, "spider-ed". this is the second time that this had happened to my truck(I will be submitting a second complaint regarding that incident.
Used remote start, it was about 25 degrees. Went out got in truck and heard a cracking sound. Turned around to look in back seat and saw drivers side of rear window was shattered.
Back sliding glass window on driver's side (with defrost) - used remote cranking this morning to start the truck on a mid 40 degree morning. Truck had been running approximately 5 minutes. Upon entering the vehicle and placing it in reverse, I noticed that the rear window (driver's side, non-sliding portion) was shattered. I exited the truck to inspect and could hear cracking noises, like rice crispies, as it was still cracking. There had not been any impact to the glass previously and there was no impact at the time of the incident. The truck is approximately 24 months from the date of purchase and has 20,8xx miles. I have contacted my local Ford dealer to inquire about warranty claims.
A D V E R T I S E M E N T S
- Volo, IL, USA