The contact owns a 2013 Ford F-150. The contact stated that the remote start was used start the vehicle and activate the defroster however, the rear windshield defroster shattered the rear windshield. The contact informed oxmoor Ford Lincoln (100 oxmoor ln, louisville, ky 40222) of the failure however, no assistance was offered. There was no recall for the defroster. The windshield was not repaired. The manufacturer was not informed of the failure. The failure mileage was 180,000.

- Louisville, KY, USA

The contact owns a 2013 Ford F-150. While at a stop light with the auto defrost engaged, there was an abnormal banging noise and the rear driver's side window shattered without warning. The local dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 94,000. The consumer stated that she used auto defrost to warm up the car prior to driving the vehicle. The temperature was 31 degrees that morning. The window was replaced.

- Uniontown, OH, USA

The contact owns a 2013 Ford F-150. The contact stated that the defroster shattered the rear driver's side glass. The contact called germain Ford of columbus (located at 7250 sawmill rd, columbus, oh 43235, (614) 356-9743) and informed them of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 84,000.

- Westerville, OH, USA

The vehicle heater kicks out of recirculation mode after 5 or 10 minutes. This often brings outside auto fumes into the vehicle. In order to stop the fumes and use recirc again you have to push that button, taking your eyes off the road. The dealer says to use 'max air' but that results in hot air blowing in your face. Both situations require distracted driving, a safety risk. I would like for the recirc mode to remain as long as I want.

- Las Cruces, NM, USA