This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. While driving 20 mph, the "downhill descent" and power steering warning indicators illuminated. Also, the power steering seized. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion failed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was approximately 38,000.
The contact owns a 2013 Ford F-150. While pulling out of the driveway, the control panel illuminated and the steering wheel seized. The contact turned off and restarted the vehicle, but the failures recurred. The contact had the vehicle towed to davidson Ford (18621 us-11, watertown, NY 13601) where it was diagnosed that the electronic rack and pinion failed and needed replacement. The contact purchased the parts and the dealer performed the repairs. The manufacturer was not contacted. The failure mileage was 42,383.
- Chaumont, NY, USA
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- Random Lake, WI, USA