This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After getting off of work at 1130 pm I went out to warm up my truck. After bout five minutes I went back out to leave got in the truck began to go home. To my surprise not far down the road when I went to go around bin(corner) my steering had locked up and I could barely move it. Luckily I didn't go off the road and didn't get into wreck or anything over this although it was still pretty scary. The dash would beep and flashed power steering assist fault. So I call someone to help me then get on my phone google in power steering assist fault and the year make and model of my truck and it shows me that there had been a recall on that product or whatever the case may be and this is obviously a repeated problem with this truck. Tried talking to the Ford people and not only were they rude but was told it wasnt their problem basically cuz the VIN number did not show the recall and I can take it up with the dealership. How can they just do that? there are several complaints on the same thing and I could have very easily been hurt as well as anyone else with this problem.
The contact owns a 2013 Ford F-150. The contact stated that the steering wheel seized several times. There was no warning indicator illuminated. Autonation Ford North canton (5900 whipple ave nw, North canton, oh 44720, (330) 238-3206) stated that an appointment would need to be scheduled to diagnose the failure and provide a remedy. The contact had not authorized the dealer to repair the vehicle. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 127,000.
Experienced common epas failure multiple times. Have experienced at high speeds, losing control of all steering. This issue has been well documented all over the internet, and is actually a recall in some Ford vehicles, including the 2014. But they have not issued a recall for the 2013. This is a major concern and safety issue. I've received this issue when vehicle gets wet from rain or car wash. And I've also experienced it when hitting a bump at both low speeds and high speeds. Such as a bridge deck seam on the freeway, pothole, rumble strips, gravel road washboard etc. When hitting these bumps, or when caused due to moisture, "service advance trac" message comes on dash, and all power steering is lost until vehicle is turned off and started again. Not only is this an extremely expensive fix, it is extremely dangerous, and could put a driver in a life and death situation. This needs to be recalled by Ford on all vehicles they manufactured with this epas system in it.
Ford F-150 prower steering assist failed resulting in a near death experience. Making a left in alameda on to high St. String failed and I slammed on my brakes to avoid going on to the curb. I was stuck in oncoming traffic while cars swerved around me.
At 99K miles the epsa went out on my 2013 F150 4X4. Truck was never mistreated over 95% of the miles are highway miles. I find it odd years before and after have recalls for the same problem but not for 2013. I was pulling out of my driveway when this happened
- Searcy, AR, USA
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The contact owns a 2013 Ford F-150. While driving 40 mph, the power steering default indicator illuminated and the power steering lost power. As a result, the steering wheel was difficult to control. The vehicle was taken to anderson Ford of St. Joseph (2207 N belt hwy, St. Joseph, mo 65406) who stated that the vehicle was not included in a recall and the power steering box needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 160,000. The VIN was invalid.
Vehicle stationary, 18F. Steering completely frozen. Not steering column/lock. Problem seems to be in electric motor? no fuses blown. No warning light/check engine light. Just (routine) serviced 12 Sep 18 at Ford. Mechanic appointment scheduled for 31 Oct 18.
I was drving my truck and with no warning or anything my steering became very very hard and had to take extra force to turn it the biggest problem was it happened ther morning I was coming back from vacation a 30 hour drive to get back home and be able to take it to the dealer to get it fixed it was very dangerous.
Rack an pinion defect. All over the forums same run of truck between 2011 and 2013 with traction and hill decent mode errors loss of power steering in bad situations like on highway. Ford dealer acknowledged many complaints but Ford will not honor repair. My blinker failed power steering locks up and Ford says have to replace whole system
While driving home the power steering assist warning came on and lost all power steering. Was very difficult to steer. Had it taken to dealer was told this is common problem with the power steering just going out. Mileage was 59845 miles
I have a 2013 Ford F150 FX2 and when driving the past few days, the "power steering assist fault" signal came on and I automatically lose power steering in the truck. This has happened when starting the truck but also while moving and driving on the road (roughly 40 mph). Luckily, I was on a low traffic road to where I could get over however, this could be extremely dangerous on a busy highway. If my wife was driving at the time, she wouldn't be able to manually pull the steering wheel and get off the road and potentially get into an accident. Based on research, a lot of Ford are experiencing this and action needs to be taken!
Upon start up, when leaving walmart parking lot hill descent control fault and service advance trac came on the display. I lost all power steering!!! after further investigation, this seems to be a common issue.. this is a major safety concern! if this happened at high speed in a corner this could be deadly!!! this issue needs to be addressed by Ford! major safety issue! needs to be recalled....I am taking it to local Ford dealer asap!
Off an on losing power steering. Can be very tight to steer. Nearly pulled me into oncoming traffic when steering wheel kinda got stuck and did not recover to straighten truck. I had to pull wheel to get back in lane. Been going off an on but now mostly manual steering and getting worse. Nothing mechanical, rack N pinon, knuckles, ujoint, brakes, etc. Ford hooked up diagnostic and it showed all good. No indicator lights on in truck.sounds similar to other recalls you have. Ford looked at it a month ago. Now cant get in for 2 more weeks. Is it safe to drive?
The steering automatically stopped working while driving on expressway at 70 mph. As I exited the highway, the steering countinuly was lost of power steering. Luckily, I was able to make the truck drive home, but was very risky to drive trying to avoid driving off road, or avoiding car accident. I had no choice but to drive into work today, and feel this truck it's completely not road safe. The Ford service center has told me the electric steering system epas needs to be replaced, and I am not willing to pay for this service since the truck has 45,000 miles. I have googled this epas electric steering question, and come to find out this problem seems to be in all of Ford pick up trucks, which Ford will not address this matter. What am I supposed to do" keep driving ? what will geico insurance say about this if I cause an accident? who would be the victim? me, the other driver's, Ford, and geico pays the bill" thanks,
While driving the truck steering got locked making the truck unsafe to drive on the highway. We took it to the local Ford dealer, who could not explain why this happened. The dealer also informed us that they had to replace the same part on other vehicles in guam. Also, Ford has recalled 2014 F150S assembled in one plant for similar, if not same problems. We believe that this requires further research and an action need to be taken immediately before serious accidents happen causing loss of life. We did not get a satisfactory answer from the dealer. According to the dealer they brought it to the Ford about this issue and informed them that they had to perform same work on other vehicles in guam. I appreciate if NHTSA take up this issue and investigate to avoid accidents and keep the highways safe to the citizens. Thank you very much for your understanding and time to look into this issue.
When turning into a curve a speed 20 mph and above the traction control light comes on and the van pulls hard to the left. Have taken it to the Ford dealer several times and was told that it is not putting any error codes into the computer and that they have no idea what is causing it. Van is very dangerous to drive.
The steering wheel anchor bolt 3/4 came loose, causing the steering wheel to rock up and down when slight hand pressure was applied to the steering wheel. This first happened when the vehicle was in motion on a highway. The steering wheel also could be rocked up and down while stationary with the engine not running. The repair cost for this was $208.32 excluding tax.
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- Pekin, IL, USA